Microsoft Teams Reviews (19,247)

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Microsoft Teams Reviews (19,247)

View 70 Video Reviews
4.4
19,247 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration by allowing easy access to files and tools in one platform. The reliable communication features, including chat, video calls, and screen sharing, contribute to efficient teamwork. However, many note that the app can be resource-intensive, leading to performance issues on older devices.

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rishabh m.
RM
rishabh m.
Senior Project Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Reliable for daily collaboration, though notification management still needs work"
4/5
What do you like best about Microsoft Teams?

What we like most about Microsoft Teams is how it brought most day to day communication into one place instead of constantly switching between email, calls, and separate file-sharing tools. Teams became one of the platforms people opened first thing in the morning because chat, meetings, calendars and shared files were all connected in a fairly simple workflow. The integration with Outlook, Microsoft 365, and OneDrive has also been genuinely helpful for coordination across departments. Scheduling meetings, sharing documents during calls, and keeping conversations tied to projects became much easier compared to our earlier setup. It also worked well for hybrid teams because people could move between chat, video calls, and document collaboration without too much friction.

The biggest relief for us was how it cut down on those endless internal email chains. Moving project discussions into dedicated channels meant information stopped getting buried in people’s inboxes. It noticeably improved our daily response times and just made cross-team collaboration feel a lot more organized. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One issue we’ve consistently run into with Microsoft Teams is that the interface can start feeling cluttered once too many teams, channels, and chats build up over time. For larger organizations, keeping notifications under control becomes a challenge, and important conversations can occasionally get buried if teams are not disciplined about how channels are used. The search function can also be a bit of a headache especially when you are trying to track down an older file, meeting note or message across multiple chats. We’ve also run into occasional performance lags during larger video calls where screen sharing or audio syncing was not always as smooth as it should be.

From an onboarding perspective, most people can pick up the basics quickly, but getting teams to use channels, permissions, and collaboration features in a structured way still takes some internal guidance. The platform works well overall, but there is definitely room to simplify navigation and reduce notification fatigue for heavy daily users. Review collected by and hosted on G2.com.

Rene M.
RM
Rene M.
Solution Architect
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration and Reliable All-in-One Collaboration Hub"
5/5
What do you like best about Microsoft Teams?

Teams’ biggest strength is how seamlessly it integrates with Microsoft 365 tools like Outlook, SharePoint, OneDrive, and the Office apps. Scheduling meetings, collaborating on documents in real time, and keeping team communication on track can all happen in one place.

Video meetings are reliable, screen sharing works smoothly, and features such as meeting recordings, live captions, and threaded conversations help everyone stay organized and productive. Channels also make it simple to separate projects, departments, or initiatives without losing context.

For remote and hybrid teams, it’s a strong all-in-one collaboration hub. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The interface can sometimes feel overwhelming, particularly for new users or for organizations managing many teams and channels. Performance can also become sluggish on lower-end devices, or when meetings get large.

In addition, notifications and the search experience could be more intuitive in certain situations, as it isn’t always immediately clear how to find what you need or stay on top of updates. Review collected by and hosted on G2.com.

Sanjeeb  K.
SK
Sanjeeb K.
Senior Analyst
Enterprise (> 1000 emp.)
"Reliable MS Teams Calls with Handy File Sharing and Notes"
4.5/5
What do you like best about Microsoft Teams?

It’s a tool I use for my everyday work interactions with colleagues and for stakeholder meetings via MS Teams video calls and conferences. So far, it hasn’t lagged as long as there’s a stable internet connection. I can also send files and useful notes through Teams rather than relying on email, which adds good value to my day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

There aren’t any customizable Away options available. Only the basic Away setting is there, and unfortunately there are very limited choices if I want to apply any modified option. Also, platforms like G2 and others include an AI refine option that can rewrite the text in a more professional way, and I think that option should be included here in the future. Review collected by and hosted on G2.com.

Deep M.
DM
Deep M.
International business development executive
Information Technology and Services
Mid-Market (51-1000 emp.)
"Teams Brings Client Meetings and Team Chats Together in One Place"
5/5
What do you like best about Microsoft Teams?

I really like that we can connect with team members as well as clients in one place, instead of using multiple software tools for different tasks like Zoom for meetings and Slack for internal chats. Teams really solves that issue for us. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I really don’t like about Teams is that whenever I schedule a meeting with someone, the time selection part feels hugely complex. Between EST, PST, IST, and multiple regions, it’s easy to get confused and it slows me down. If I had the option to simply enter the person’s location and immediately see the time zone they’re in, it would help me schedule meetings much faster. Review collected by and hosted on G2.com.

Karan A.
KA
Karan A.
Head of Domain Operations
Computer Software
Small-Business (50 or fewer emp.)
"The Ultimate Hub for Scaling Team Communications and Operations"
5/5
What do you like best about Microsoft Teams?

What I like most is how effectively it acts as a single pane of glass for daily operations. Beyond standard chat and video conferencing, the threaded channel organization allows us to keep specific project updates, infrastructure alerts, and team milestones completely isolated and searchable. The deep integration with the Microsoft 365 ecosystem means sharing live documents and collaborating on files happens natively without constantly switching apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The desktop application can be quite resource-heavy, occasionally leading to performance lags or high memory usage during large, multi-party video calls. Additionally, managing notification settings across dozens of active channels requires some fine-tuning initially to prevent alert fatigue, especially when dealing with high-volume automated updates or large group tags. Review collected by and hosted on G2.com.

Chandra K.
CK
Chandra K.
Operations and Data Specialist | Software Tester
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great for Daily Company Meetings and Sharing Quick Links"
4.5/5
What do you like best about Microsoft Teams?

Having used Microsoft Teams daily for high-volume corporate syncs during my tenure at Airtel, I have always trusted this exceptional stable connectivity. Today, as an independent professional, I continue to rely on it daily to manage project deliveries and instantly generate secure meeting links for external corporate clients. The clean interface makes transitioning from past enterprise workflows to my current consulting channels completely seamless and highly professional. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The mobile application occasionally experience minor background synchronization delays right after a sudden power interruption or a localizes network drop. Additionally, navigating between different organization tenant profile can sometimes cause a brief interface lag before than the main chat dashboard refreshes completely. Review collected by and hosted on G2.com.

Ramanpreet  S.
RS
Ramanpreet S.
Software Developer Tech Marbles
Small-Business (50 or fewer emp.)
"Effortless, Stable Collaboration with Microsoft Teams and Copilot"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is its robust meeting capability, paired with a highly intuitive UI/UX that makes remote collaboration feel effortless. Performance has been exceptionally stable for us, delivering crisp audio and video quality even during large-scale department calls.

The platform also stands out for its deep integration with the Microsoft 365 ecosystem and third-party tools, which allows our team to share files and collaborate in real time without friction. The recent addition of Copilot brings useful AI intelligence to the experience, making it easier to catch up through automated meeting summaries and clear action items.

On top of that, the support and onboarding process was seamless for our organisation, and the platform is very user-friendly even for non-technical team members. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is an excellent collaboration hub, its broad feature set can make the app feel fairly heavy on system resources. Also, since the interface brings together so many conversations, files, and project updates in one place, the sheer number of daily notifications can be a bit overwhelming at first. I’d love to see background resource usage better streamlined and notification controls made a little more intuitive, so it’s easier to stay focused without missing important updates. Review collected by and hosted on G2.com.

priyanka p.
PP
priyanka p.
Packaged Application Development Analyst
Enterprise (> 1000 emp.)
"Streamlined Collaboration with Screen Sharing, File Collaboration, and Recordings"
4.5/5
What do you like best about Microsoft Teams?

What I like most is how it strengthens collaboration across both internal teams and clients. Features such as channel-based communication, screen sharing, file collaboration, and meeting recordings make project coordination feel much smoother and more organized.

One practical benefit we noticed came up during production support activities: teams could instantly start calls, share logs or screens, and resolve issues faster, without having to switch back and forth between different platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams can sometimes feel heavy on system resources, particularly when multiple meetings or integrations are running at the same time. The search function also occasionally takes a while to surface older messages or files, and notification management can become overwhelming in very active project channels.

In a few larger client meetings, we’ve also experienced minor lag or brief delays during screen sharing. Review collected by and hosted on G2.com.

Frank C.
FC
Frank C.
CIO
Small-Business (50 or fewer emp.)
"Fast, Convenient Communication with Seamless Microsoft Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Teams is the convenience! Everything you need to communicate is at your fingertips. I can call, chat or text in a couple of clicks. It is fast and simple. Having access to my calendar and being able to quickly setup meetings save me time and money. My use of Zoom is down drastically thanks to Teams. Its integration with One Drive and other Microsoft products makes it very useful. Access to Copilot AI Chat is very useful. Onboarding is simple everything you need everything you need is right there, including an intuitive UI. Considering its power pricing product pricing is reasonable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

To be honest I don't have any pain points worth noting. At one point I would have said that having an app instead of the browser version was a pain. After a week with the app that thought went away. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless Microsoft 365 Integration That Supercharges Collaboration"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is its seamless integration with the entire Microsoft 365 ecosystem. Being able to collaborate on Excel sheets or Word documents directly inside a chat or channel without opening a separate browser window saves a massive amount of time. It acts as a centralized hub for all internal communication, file sharing, and project tracking. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest downside of Microsoft Teams is its heavy resource consumption. It eats up a massive amount of RAM, which can noticeably slow down the entire system, especially during video calls with screen sharing turned on. The desktop application can feel quite bloated and heavy compared to lighter alternatives like Slack. Review collected by and hosted on G2.com.