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At a Glance
Market Segments
Small-Business (42.9% of reviews)
Small-Business (43.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Microsoft Quick Assist
Star Rating
(30)4.3 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Quick AssistTeamViewer
Star Rating
(3,692)4.5 out of 5
Market Segments
Small-Business (43.3% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Unattended Remote Access with a score of 9.1, allowing seamless access to devices without user intervention, while Microsoft Quick Assist, with a score of 7.6, lacks this robust feature, making it less suitable for unattended support scenarios.
- Reviewers mention that TeamViewer's Multi-Monitor Support is rated at 9.0, providing a superior experience for users who need to manage multiple screens, whereas Microsoft Quick Assist does not offer this capability, which can hinder productivity for users with multi-monitor setups.
- G2 users highlight TeamViewer's File Sharing feature, scoring 8.9, as being more reliable and user-friendly compared to Microsoft Quick Assist's score of 7.4, which users find limiting in terms of file transfer capabilities during remote sessions.
- Reviewers say that TeamViewer's Session Recording feature, rated at 8.6, is beneficial for training and compliance purposes, while Microsoft Quick Assist's lower score of 8.5 indicates it may not meet the same level of user expectations for this functionality.
- Users on G2 report that TeamViewer's Real-Time Assistance feature, with a score of 9.6, is highly effective for immediate support needs, whereas Microsoft Quick Assist, scoring 8.6, may not provide the same level of responsiveness, impacting user satisfaction during critical support situations.
- Reviewers mention that TeamViewer's Device Management capabilities, rated at 9.5, are comprehensive, allowing for better oversight and control of devices, while Microsoft Quick Assist's score of 8.4 suggests it may fall short in providing the same level of management features, which can be crucial for IT departments.
Pricing
Entry-Level Pricing
Microsoft Quick Assist
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Microsoft Quick Assist
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.7
18
9.1
2,971
Ease of Use
9.5
18
9.1
3,107
Ease of Setup
9.5
7
9.1
916
Ease of Admin
9.7
5
8.9
677
Quality of Support
8.9
15
8.7
2,548
Has the product been a good partner in doing business?
Not enough data
8.6
634
Product Direction (% positive)
8.6
17
8.7
2,864
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
9.4
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.3
49
Not enough data
9.0
50
Not enough data
9.2
50
Not enough data
8.8
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.3
7
Service Management
Not enough data
9.5
50
Not enough data
9.0
7
Not enough data
8.1
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.8
8
Presenter Tools
Not enough data
8.9
862
Not enough data
8.5
785
Not enough data
9.1
933
|
Verified
Not enough data
8.8
833
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
808
|
Verified
Not enough data
8.7
791
|
Verified
Application Tools
Not enough data
8.8
869
|
Verified
Not enough data
8.9
824
|
Verified
Not enough data
8.7
805
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
37
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.5
25
Not enough data
8.5
25
Not enough data
8.5
24
Not enough data
7.6
23
Not enough data
8.4
25
Generative AI
Not enough data
8.1
18
Not enough data
8.3
18
Agentic AI - IT Asset Management
Not enough data
8.1
13
Not enough data
8.1
13
Not enough data
8.5
13
Not enough data
7.7
13
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
8.1
13
Management
Not enough data
9.2
24
Not enough data
8.8
24
Not enough data
8.3
19
Not enough data
7.7
21
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
538
Not enough data
9.1
532
Not enough data
8.9
484
Not enough data
9.0
509
Not enough data
8.9
494
Not enough data
9.0
502
Maintenance
Not enough data
9.0
497
Not enough data
8.9
464
Communication
Not enough data
9.0
495
Not enough data
8.6
440
Not enough data
8.7
443
Not enough data
8.8
465
Security
Not enough data
9.0
457
Not enough data
9.0
462
Device Support
Not enough data
8.9
489
Not enough data
9.1
498
Not enough data
9.1
496
Performance
Not enough data
9.0
469
Administration
Not enough data
9.3
21
Not enough data
9.3
20
Not enough data
9.4
21
Security
Not enough data
9.3
20
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
28
Operating System
Not enough data
9.6
30
Not enough data
9.1
28
Not enough data
8.9
30
Management
Not enough data
8.8
29
Not enough data
8.6
29
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
8.9
29
Security
Not enough data
8.7
28
Not enough data
9.0
30
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Analysis
Not enough data
9.1
17
Platform
Not enough data
9.4
18
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.9
16
Not enough data
9.6
16
Security
Not enough data
9.3
16
Not enough data
9.4
14
Not enough data
9.3
14
Not enough data
9.8
14
Not enough data
9.3
14
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
15
8.8
1393
8.1
14
8.7
1304
8.4
15
8.6
1299
8.5
14
8.6
1282
7.4
13
8.7
1319
7.6
15
8.7
1391
7.4
15
8.9
1459
Platform
6.4
14
8.9
1406
6.8
12
8.7
1366
8.0
15
8.7
1330
9.6
16
9.1
1492
Security
8.2
15
8.6
1193
8.4
15
8.8
1337
8.3
14
8.7
1281
Categories
Categories
Shared Categories
Microsoft Quick Assist and TeamViewer are categorized as Remote Desktop
Unique Categories
Microsoft Quick Assist has no unique categories
Reviews
Reviewers' Company Size
Microsoft Quick Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Consulting
7.1%
Government Administration
7.1%
Writing and Editing
3.6%
Retail
3.6%
Other
57.1%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Discussions
Microsoft Quick Assist has no discussions with answers
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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