# AnyDesk vs Microsoft Quick Assist Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in providing a fast and stable remote connection, even in low-bandwidth situations. Users appreciate its lightweight interface, which makes remote support and file sharing very convenient, especially in environments with multiple branches.
- **Users say** Microsoft Quick Assist stands out for its seamless integration with Windows, eliminating the need for additional software installation. This ease of access is highlighted by users who find it quick and straightforward to share screens and transfer files, saving them valuable time when seeking tech support.
- **Reviewers mention** that AnyDesk offers superior file transfer capabilities, allowing users to send files without disrupting the remote session. This feature is particularly beneficial for those who need to manage backend tasks while users continue their work on the front end.
- **According to verified reviews** , Microsoft Quick Assist is praised for its user-friendly experience, with many users noting that it requires just a few clicks to initiate remote support. This simplicity is a significant advantage for those who may not be tech-savvy.
- **G2 reviewers highlight** that AnyDesk has a higher overall satisfaction score compared to Microsoft Quick Assist, indicating a more favorable reception among users. This is reflected in its robust performance ratings across various metrics, including product direction and ease of use.
- **Users express** that while Microsoft Quick Assist is effective for basic remote support, AnyDesk's advanced features, such as session recording and unattended access, provide a more comprehensive solution for businesses that require more than just basic functionality.



| | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,103 | 34 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Small-Business (43.8% of reviews) | 
| **Entry Level Price** | $22.90 | No pricing available | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### Microsoft Quick Assist

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)


---
## Ratings Comparison
| Rating | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
  | **Meets Requirements** | 9.2 (920 reviews) | 8.9 (22 reviews) | 
  | **Ease of Use** | 9.3 (932 reviews) | 9.6 (22 reviews) | 
  | **Ease of Setup** | 9.3 (222 reviews) | 9.7 (11 reviews) | 
  | **Ease of Admin** | 9.1 (143 reviews) | 9.8 (7 reviews) | 
  | **Quality of Support** | 8.8 (818 reviews) | 9.1 (19 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (130 reviews) | 9.4 (6 reviews) | 
  | **Product Direction (% positive)** | 9.2 (885 reviews) | 8.9 (21 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### Microsoft Quick Assist

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 351 |
| **Microsoft Quick Assist** | N/A | N/A |

#### Administration

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Screen Sharing** | 9.4 (323 reviews) | Not enough data | 
| **File Sharing** | 9.0 (316 reviews) | Not enough data | 
| **Session Recording** | 9.0 (283 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.8 (289 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.8 (276 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.9 (263 reviews) | Not enough data | 

#### Maintenance

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Remote Reboot** | 8.9 (272 reviews) | Not enough data | 
| **Remote Printing** | 8.8 (251 reviews) | Not enough data | 

#### Communication 

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Text Chat** | 8.9 (285 reviews) | Not enough data | 
| **VoIP** | 8.4 (224 reviews) | Not enough data | 
| **Video Conference Call** | 8.4 (231 reviews) | Not enough data | 
| **Screen Annotations** | 8.7 (253 reviews) | Not enough data | 

#### Security

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Data Encryption** | 8.9 (270 reviews) | Not enough data | 
| **Compliance** | 8.9 (261 reviews) | Not enough data | 

#### Device Support

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Mobile Device Access** | 8.9 (278 reviews) | Not enough data | 
| **Multi-Platform Support** | 9.0 (282 reviews) | Not enough data | 
| **Cross-Platform** | 9.0 (281 reviews) | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 

#### Performance

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Reporting** | 8.9 (267 reviews) | Not enough data | 

#### Additional Functionality

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 857 |
| **Microsoft Quick Assist** | 8.2/10 | 23 |

#### Administration

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Usage Information** | 9.0 (702 reviews) | 9.5 (18 reviews) | 
| **Active Directory Integration** | 8.8 (626 reviews) | 8.4 (17 reviews) | 
| **Diagnostics** | Feature Not Available | 8.7 (18 reviews) | 
| **Session Recording** | 8.8 (655 reviews) | 8.6 (16 reviews) | 
| **Session Transfer** | 8.9 (662 reviews) | 7.8 (15 reviews) | 
| **Unattended Access** | 8.8 (685 reviews) | 7.8 (17 reviews) | 
| **File Sharing** | 9.0 (722 reviews) | 7.7 (17 reviews) | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Platform

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (686 reviews) | 6.7 (15 reviews) | 
| **Mobile Device Access** | 8.7 (674 reviews) | 6.8 (12 reviews) | 
| **Applications Management** | Feature Not Available | 8.1 (16 reviews) | 
| **Remote Access/Control** | 9.2 (744 reviews) | 9.6 (18 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 
| **Multiple Monitor Access** | Not enough data | Not enough data | 

#### Security

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 8.3 (16 reviews) | 
| **Device Management** | Feature Not Available | 8.5 (16 reviews) | 
| **Device Enrollment** | Feature Not Available | 8.4 (15 reviews) | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Print Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Remote Printing** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Desktop Virtualization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **Diagnostics Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to AnyDesk (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)



---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | Microsoft Quick Assist | 
|---|---|---|
| **Small-Business** | 41.4% | 43.8% | 
| **Mid-Market** | 41.2% | 25.0% | 
| **Enterprise** | 17.4% | 31.3% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.2%
- **Computer Software:** 13.7%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.3%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 41.9%

#### Microsoft Quick Assist

- **Information Technology and Services:** 21.9%
- **Consulting:** 6.3%
- **Computer & Network Security:** 6.3%
- **Information Services:** 6.3%
- **Government Administration:** 6.3%
- **Architecture & Planning:** 3.1%
- **Arts and Crafts:** 3.1%
- **Banking:** 3.1%
- **Civil Engineering:** 3.1%
- **Computer Software:** 3.1%
- **Other:** 37.5%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4166 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (734 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (676 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (615 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (519 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (505 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (210 reviews)

### Alternatives to Microsoft Quick Assist

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4166 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (210 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (505 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (519 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (734 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (615 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (676 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 7 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### Microsoft Quick Assist

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-microsoft-quick-assist)