Microsoft Forms Reviews (476)

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Reviews

Microsoft Forms Reviews (476)

View 3 Video Reviews
4.4
476 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and seamless integration with Microsoft 365, making it simple to create and share forms quickly. The intuitive interface allows for efficient data collection and real-time response tracking, which many find invaluable for their workflows. However, some users note that the customization options are limited, which can restrict more advanced form designs.

Pros & Cons

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Castro K.
CK
Castro K.
Associate Software Developer
Enterprise (> 1000 emp.)
"Simple, Fast, and Effective for Basic Surveys and Forms"
3.5/5
What do you like best about Microsoft Forms?

The best part is its user-friendly interface—anyone can start using it without much training. It is well integrated with other Microsoft apps like Excel and Teams, which makes it easier to manage and analyse data. The collaboration feature is also quite useful when multiple people are working on the same form. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

It is good for basic forms, but there are some limitations when it comes to customisation. Features like advanced logic, better design templates, and branding options could be improved. For more complex requirements, it sometimes feels a bit limited. Review collected by and hosted on G2.com.

DA
Dhairay A.
Data Analytical Manager
Mid-Market (51-1000 emp.)
"Intuitive Surveys, Yet Needs Better Integration"
4.5/5
What do you like best about Microsoft Forms?

I like Microsoft Forms for its great intuitive nature and the ability to create surveys, questionnaires, and forms that help in gathering opinions and feedback from employees and clients. The feature that allows creating mandatory and optional questions is something I appreciate, as it helps make the surveys look more realistic. Additionally, the initial setup was very easy for us since we already had Microsoft 365. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

I don't like its pricing and the inability to integrate well with Google tools. Specifically, if I use Google Sheets or spreadsheets, I can't create forms that support them as a backend. Review collected by and hosted on G2.com.

Nishant T.
NT
Nishant T.
Senior Analyst
Financial Services
Enterprise (> 1000 emp.)
"A simple and secured surveys builder from MS ecosystem"
5/5
What do you like best about Microsoft Forms?

- It is one of the best tools for creating easy to use surveys for collecting data

- There exist wide range of templates or themes of forms available for users to choose from according to their need

- Intuitive UI and easy navigation with drag and drop feature

- Works well on web and mobile both

- Being part of MS exonyms, it easily integrated with MS 365 suit

- Post the survey, it produces data analysis and insights on the collected data Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

- Lacks advance branding or themes leading minimal design options available for the users

- Doesn't offer offline mode, making users to mandatory to connect over an internet to access the suit

- It does offer branching functionality, but it lacks advance logic Review collected by and hosted on G2.com.

Baris guney y.
BY
Baris guney y.
Cyber Security Leader
Mid-Market (51-1000 emp.)
"Simple and Useful, but Limited for Advanced Needs"
4.5/5
What do you like best about Microsoft Forms?

Recently, I have liked the improvements in collaboration and sharing. It is easier to work on a form with others and manage who can access it.I also like the response analysis. The built-in charts are clearer, and exporting to Excel still works smoothly, which helps when we need to do deeper tracking or reporting. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Microsoft Forms can improve mainly in advanced logic and validation, so complex forms are easier to build. Reporting can be stronger with more built-in analytics, and design customization could be expanded to better match company branding. Review collected by and hosted on G2.com.

KN
ketan n.
Sr Product development engineer
Mid-Market (51-1000 emp.)
"Excel Export and Anonymous Feedback Make It Stand Out"
4.5/5
What do you like best about Microsoft Forms?

I appreciate the option to receive responses in Excel format, as well as the feature that allows for anonymous feedback. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

If a user has filled out a form but has not submitted it, they should receive a reminder email notifying them that the form remains unsubmitted. Review collected by and hosted on G2.com.

Francois v.
FV
Francois v.
Director
Biotechnology
Mid-Market (51-1000 emp.)
"Exceptional tool for cross collaboration"
5/5
What do you like best about Microsoft Forms?

The recent AI assist is genuinely useful. It can draft question sets from a short prompt and suggest answer options, which speeds up form creation. Live polling inside Teams meetings and the PowerPoint add-in have also improved engagement. You can drop a poll mid-presentation and see results in real time without leaving the slide.

Sections with progress bars and richer branching logic make longer forms feel smoother, and the updated question types help with data quality. I like the improved ranking, Likert, and file upload controls with size and type limits. Co-authoring has become more reliable, so multiple people can edit the same form without stomping changes.

The Excel connection is better too. Responses land in a connected workbook in OneDrive or SharePoint, staying in sync for analysis, and there are cleaner Power Automate templates to route approvals, send alerts, or write to Dataverse. The newer design options look less dated, image support is easier, and multi-language forms reduce the need to clone surveys for different audiences. Overall, creation is faster, delivery in Teams is seamless, and the handoff to analytics and workflows is stronger. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Validation and logic depth. More granular field validation, calculated fields, and conditional visibility across multiple sections would reduce the need for Power Apps when forms get complex.

Branding and UX control. Finer control over themes, fonts, spacing, and layout grids would help match corporate design. A true multi-column designer with responsive previews would make long forms easier to scan.

Access and permissions. Per-question permissions and role-based view or edit rules would support sensitive intake flows. Cleaner external sharing with whitelists and domain restrictions would reduce confusion.

File uploads. Larger limits, virus scanning status, and automatic file renaming with metadata would make uploads safer and easier to manage.

Data quality and de-duplication. Native respondent ID, duplicate detection, and throttling to prevent spam would improve reliability for public surveys.

Analytics and exports. Cross-question analysis, filterable dashboards, scheduled exports to Excel or Power BI, and stable response schemas would help downstream reporting.

Lifecycle and governance. Versioning with change logs, draft vs published states, and staging environments would support enterprise review. Audit trails for edits and clearer retention controls would simplify compliance.

Integrations. First-class connectors for SharePoint lists, Dataverse, and ServiceNow with field mapping, plus webhooks for real-time events, would cut out intermediary flows.

Mobile experience. Better offline capture with queued sync and stronger keyboard navigation would help field teams and accessibility. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Easy to Use, but lacking options!"
2.5/5
What do you like best about Microsoft Forms?

Easy to use and simple, but that's also it's problem. Less options than I expect. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

the amount of options, its very primitive. I hope they will come to a level of something like Nintex Forms. Review collected by and hosted on G2.com.

Rachel P.
RP
Rachel P.
Senior Campaign Testing Specialist
Enterprise (> 1000 emp.)
"Easily Editable and Organized, but Occasionally Slow"
4.5/5
What do you like best about Microsoft Forms?

I like how easily editable Microsoft Forms is, and how it shows how many minutes it takes to complete a form. This is really helpful when we have a project change and need to edit the board in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Sometimes it's really slow to load forms. Review collected by and hosted on G2.com.

Anni K.
AK
Anni K.
Head Of Information Technology
Mid-Market (51-1000 emp.)
"Streamlined assessments and feedback made simple"
5/5
What do you like best about Microsoft Forms?

I appreciate how easy it is to design quizzes, polls, and feedback forms using a clean, user-friendly interface. The real-time response tracking and Excel integration make it efficient for analyzing performance and participation—especially in educational settings. I often use it to create quick assessments, peer evaluations, and exit tickets during lab or STEM sessions, and it helps boost student engagement without needing complex setup. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

While the basic functionality is excellent, advanced conditional logic is a bit limited compared to other form platforms. I’d love more customization options—especially around visual themes, timed assessments, and branching logic for multi-section quizzes. Integration with Canva or game-based platforms would also open up even more creative possibilities. Review collected by and hosted on G2.com.

Amr a.
AA
Amr a.
Data Solution Architect
Information Technology and Services
Mid-Market (51-1000 emp.)
"The best form creation tool."
5/5
What do you like best about Microsoft Forms?

Microsoft Forms is one of the simplest and most effective tools for creating forms, whether for contact collection or surveys. It offers a visual, drag-and-drop form builder with a variety of question types. It also integrates seamlessly with Microsoft OneDrive and other third-party apps, making it easy to import images. The forms can be shared directly via links or embedded into web pages for quick access. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Microsoft Forms doesn’t allow users to export or import forms as standalone files, or transfer them between accounts. This can be frustrating when trying to preserve forms over time, especially without resorting to manual sharing or duplication. Review collected by and hosted on G2.com.