--- title: Microsoft Dynamics 365 Supply Chain Management Reviews meta\_title: 'Microsoft Dynamics 365 Supply Chain Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 103 reviews by the users' company size, role or industry to find out how Microsoft Dynamics 365 Supply Chain Management works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 103 scale: '5' date\_modified: '2026-08-07' parent\_category: name: ERP url: https://www.g2.com/categories/erp ---

### Microsoft Dynamics 365 Supply Chain Management Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **accurate data** provided by Dynamics 365, enhancing visibility and driving informed decision-making across the supply chain. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435327&qs=pros-and-cons#reviews)

Users value the **customizability** of Microsoft Dynamics 365 Supply Chain Management for tailored insights and enhanced decision-making. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435308&qs=pros-and-cons#reviews)

Users benefit from **live insights** throughout the supply chain, facilitating faster, data-driven decisions and enhanced visibility. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435245&qs=pros-and-cons#reviews)

Users value the **real-time insights** provided by Dynamics 365, enhancing data-driven decision-making across the supply chain. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435321&qs=pros-and-cons#reviews)

Users value the **live insights across the supply chain** , enhancing data-driven decision-making and reducing product unavailability. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435288&qs=pros-and-cons#reviews)

Users find the **cost of specialized support** to be prohibitive, especially for smaller or rapidly growing businesses. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435282&qs=pros-and-cons#reviews)

Users find that **lacking features** in Microsoft Dynamics 365 Supply Chain Management limits functionality for smaller businesses. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435341&qs=pros-and-cons#reviews)

Users find the **lack of features** in Microsoft Dynamics 365 Supply Chain Management limits scalability for smaller businesses. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435373&qs=pros-and-cons#reviews)

Users find the **missing features** in Dynamics 365 Supply Chain Management costly and limiting for small businesses. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435295&qs=pros-and-cons#reviews)

Users find **specialized support costly** for smaller businesses, limiting features due to budget constraints during growth. [(1 mentions)](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435366&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Microsoft Dynamics 365 Supply Chain Management

##### 1. Accurate Data

Users value the **accurate data** provided by Dynamics 365, enhancing visibility and driving informed decision-making across the supply chain.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435327&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you like about Microsoft Dynamics 365 Supply Chain Management?

Our business teams were able to see live insights across the entire supply chain, starting all the way from the procurement aspect, all the way to war

##### 2. Customizability

Users value the **customizability** of Microsoft Dynamics 365 Supply Chain Management for tailored insights and enhanced decision-making.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435308&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you like about Microsoft Dynamics 365 Supply Chain Management?

Our business teams were able to see live insights across the entire supply chain, starting all the way from the procurement aspect, all the way to war

##### 3. Data Management

Users benefit from **live insights** throughout the supply chain, facilitating faster, data-driven decisions and enhanced visibility.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435245&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you like about Microsoft Dynamics 365 Supply Chain Management?

Our business teams were able to see live insights across the entire supply chain, starting all the way from the procurement aspect, all the way to war

##### 4. Features

Users value the **real-time insights** provided by Dynamics 365, enhancing data-driven decision-making across the supply chain.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435321&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you like about Microsoft Dynamics 365 Supply Chain Management?

Our business teams were able to see live insights across the entire supply chain, starting all the way from the procurement aspect, all the way to war

##### 5. Functionality

Users value the **live insights across the supply chain** , enhancing data-driven decision-making and reducing product unavailability.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435288&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you like about Microsoft Dynamics 365 Supply Chain Management?

Our business teams were able to see live insights across the entire supply chain, starting all the way from the procurement aspect, all the way to war

### 5 Cons or Disadvantages of Microsoft Dynamics 365 Supply Chain Management

##### 1. Expensive

Users find the **cost of specialized support** to be prohibitive, especially for smaller or rapidly growing businesses.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435282&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

Specialized support for organizations can easily become expensive for smaller businesses or those with much bigger and complex global operations. We h

##### 2. Lacking Features

Users find that **lacking features** in Microsoft Dynamics 365 Supply Chain Management limits functionality for smaller businesses.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435341&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

Specialized support for organizations can easily become expensive for smaller businesses or those with much bigger and complex global operations. We h

##### 3. Lack of Features

Users find the **lack of features** in Microsoft Dynamics 365 Supply Chain Management limits scalability for smaller businesses.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435373&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

Specialized support for organizations can easily become expensive for smaller businesses or those with much bigger and complex global operations. We h

##### 4. Missing Features

Users find the **missing features** in Dynamics 365 Supply Chain Management costly and limiting for small businesses.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435295&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

Specialized support for organizations can easily become expensive for smaller businesses or those with much bigger and complex global operations. We h

##### 5. Small Businesses

Users find **specialized support costly** for smaller businesses, limiting features due to budget constraints during growth.
[
See 1 mentions
](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?filters%5Bsentiment_snippet%5D=2435366&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Live Insights across teams, But possible High Costs for Customization and Support"

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

Specialized support for organizations can easily become expensive for smaller businesses or those with much bigger and complex global operations. We h

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Verified User in Retail

Enterprise (\> 1000 emp.)

12/16/2025

"Live Insights across teams, But possible High Costs for Customization and Support"

3/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

Our business teams were able to see live insights across the entire supply chain, starting all the way from the procurement aspect, all the way to warehousing, inventory and distribution. This visibility helped my organization make faster, data-driven decisions and reduced experiences of product unavailability. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

Specialized support for organizations can easily become expensive for smaller businesses or those with much bigger and complex global operations. We had to be strict with features on-boarded due to cost management as we were a newly budding business at the time. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

We leveraged the Automation features to implement the execution of repetitive tasks like product restocking, production scheduling, and supplier management, upgrading our efficiency level and reducing minor mistakes Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
1/2/2026
Validated ReviewerSource: Organic

 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
CL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

1/11/2024

"D365 SCM is a very viable solution for any manufacturer or distributor."

5/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

The best thing about D365 SCM is there are so many different capabilities to use to manage a business. From financial management, PO management, and AR/AP to inventory management, warehouse management & vendor management. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

Sometimes, this robust and wide platform can lead to some areas not quite having all of the capabilities needed for the full operation. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

D365 SCM is solving problems like the lack of inventory control and visibility, inefficient warehouse processes, and the inability to integrate all of the data a business needs to operate. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Tejal p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tejal p.")
TP

Tejal p.

Sr.Technical Consultant 

Mid-Market (51-1000 emp.)

11/7/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"Microsoft 365 supply chain an amazing product"

5/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

It is provided real time updates and also help to planning accordingly to the data Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

It is have demand and forecasting complexity which is i dislike. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

Dynamics 365 Supply Chain Management helps optimize inventory levels by providing real-time visibility into stock levels, demand forecasting, and automated replenishment processes. This can reduce excess inventory and carrying costs while ensuring products are available when needed. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

JO

Jack O.

Lead Software Engineer

Mid-Market (51-1000 emp.)

12/15/2021

"Review of D365 SCM"

3.5/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

Advanced warehousing allows us to have an efficient workflow process for our supply chain processes. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

We feel like there are many features not being used and it takes time to implement the features correctly. Customization is a long process. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:

It's best to work with a Microsoft Partner for implementing D365 SCM. If you have in-house developers, the MS certification (MB-500) is a must so that you can customize the ERP. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

We outgrew our previous ERP and D365 SCO fit our growth. It allowed us to have one platform for all our needs rather than using several applications. It is also cloud based so we do not have to maintain any IT resources on premises. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.")
MD

Manish D.

Functional Consultant

Mid-Market (51-1000 emp.)

8/4/2022

"Really Nice Product"

4.5/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

One-stop solution for all the supply chain requirements Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

Nothing I can think of currently everything is fine Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

It is solving the supply chain-related issue that is faced by organizations Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

MA

Moisés A.

Conultor SEO

Small-Business (50 or fewer emp.)

1/20/2021

"Effective solution for efficient management of financial data and products."

4.5/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

In our organization Dynamics 365 Business Central has been adopted with the purpose of gathering and organizing all the financial data and our products in the same environment, in such a way that each work team has been able to have easy access to data of interest in their area. I love the way the platform organizes all the data, it has come in handy in all our areas of work, especially in sales, marketing and customer service. It also integrates well with other programs. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

It takes a lot of training to feel confident about the software and get the most out of it. Setting permissions can also seem quite complicated. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:

It is a very useful tool especially for small and medium sized manufacturing companies looking for a way to manage financial and product data, it is an excellent tool powered by Microsoft. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

Dynamics 365 Business Central has been a pretty solid solution to solve several problems within our organization, especially financial, accounting and sales performance monitoring. Its automations and integrations with third party tools have streamlined our workflow significantly and saved us time in every area of work. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

DN

Dominic N.

Mid-Market (51-1000 emp.)

11/14/2020

"With the help of Microsoft dynamic 365, perfect your customer's experience."

4.5/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

It has integration to the office 365 applications that are essential in the development of our daily activities, allows a greater projection of sales performance, supports customization in its GUI, provides protection to information through encryption backed by Microsoft, is a fairly friendly software and many resources for the user. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

We have identified that sometimes it takes a little while to load the stored information at the time it is required but it is nothing to fear since our information is quite extensive. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:

In this time of typing is necessary to provide customers with new and different experiences through the use of new technological tools to make their purchases more enjoyable, this is a very important and innovative trend in the context of sales, it is important to have real-time information because it allows us to know if there are changes in the decisions of our customers, this will accelerate and simplify this process with very good results is why Microsoft Dynamics 365 is a highly recommended solution. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

Our organization needed a new organizational air to optimize the capture of more customers and closing of sales, but to achieve this it was necessary to rethink and define new negotiation techniques that would allow us to carry them out in an organized and structured way. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

FL

Fonzo L.

System Analyst

Enterprise (\> 1000 emp.)

3/28/2020

"Dynamic Tool"

4/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

This is a pretty good Microsoft Collaboration tool. Great use of using the Microsoft 365 store. Which has a very good amount of applications you utilize. Great way to get application on one platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

If you never utilize this tool it may be very complicated on initial use. I would recommend that most companies make a how-to guide for their employees. Maybe a best practice because it's very easy to get off track. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

We have have place were we get add multiple reports on. For example Salesforce, BI Reports, and MS Teams. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

RD

Riley D.

Technical Development Program

Enterprise (\> 1000 emp.)

11/17/2019

"Great ERP Solution For Bringing Operational Efficiencies."

5/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

It's easy to adjust. You can actually configure the required amount yourself with little knowledge of SQL, otherwise the support team will always be at your side. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

You may have to make no effort to get the perfect set-up. The large range of features that could not be used in every company is responsible. This is because Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:

This software can be easily adapted to any company. It is amazing do not hesitate to implement it. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

Helps us to monitor the leads, movements, and service requirements of our customers. Just like its name, it is easy to adapt and flexible and is accessible from various equipment. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Neymar T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neymar T.")
NT

Neymar T.

Budget Accountant

Enterprise (\> 1000 emp.)

11/16/2019

"For best data manipulation in accounting ."

4.5/5

What do you like best about Microsoft Dynamics 365 Supply Chain Management?

Its accuracy level is on mother level hence easily reliable.

It handles a multiple of tasks in accounts .

Easily integrates with others such as office 360.

Its manageable on mobile and on web browsers.

Timely reporting available using power BI Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Supply Chain Management?

The features tend to be complicated therefore a little knowledge is needed to handle it. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:

Its worth a try ,it has a lot to benefit in accounting and ERP system . Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?

A multiple of advantages in accounting and ERP system management. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

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[Accounting](https://www.g2.com/categories/accounting)[ERP Systems](https://www.g2.com/categories/erp-systems)[Discrete ERP](https://www.g2.com/categories/discrete-erp)

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