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Mews Reviews & Product Details

Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools. Because the PMS lives inside the broader Mews OS, hotels can easily add guest-facing journeys like online check-in and upsells, as well as embedded payments, POS, RMS and housekeeping via Flexkeeping. With an open API and 1,000+ integrations, Mews keeps the PMS as the connected command center for every stay while giving properties the flexibility to build the tech stack they need.

Seller

Mews

Discussions

Mews Community

Languages Supported

Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Icelandic, Italian, Japanese, Georgian, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Tamil, Turkish, Ukrainian, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Richard Valtr (Founder at Mews Systems)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

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User Insights

Average based on 32 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Mews Integrations

(54)

Integration information sourced from real user reviews.

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Mews Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Mews, and what problem is it built to solve?

Mews is a hospitality operating system built to bring workflows across revenue, operations, and the guest journey together. It addresses the work of managing those areas by automating routine tasks and helping teams focus on guest experiences.

What languages does Mews support?

Mews supports 27 languages, including Catalan, Chinese (Simplified), Czech, Danish, and Dutch, among others.

What company sizes and industries is Mews the best fit for?

Mews has positive user representation across small and mid-sized hotel businesses, with hospitality the clearest industry concentration. The most represented segments are:

Small Business: 50 or fewer employees
Mid-Market: 51–1,000 employees
Hospitality: the most represented industry

What customer support options does Mews provide, and how do users find the overall support experience?

Mews provides 24/7 live-representative support, along with chat and email/help desk options. The support experience is described as helpful and knowledgeable, though users also report delays in getting responses and wanting more guidance after onboarding.