Mews Features
Rate Management (5)
Real-Time Pricing
Analyzes historical data and market data to recommend appropriate pricing for each room listing on each channel, and update as market changes occur.
Group Bookings
Determines competitive pricing for group booking quotes, with consideration of competitor hotels.
Predictive Analytics
Incorporates AI and algorithms to use current data and projected demand when optimizing rates.
Competitor Analysis
Monitors rates from other hotels to identify opportunities to capture churned customers, and weigh pricing against the competition.
Price Control
Allows users to set custom pricing logic for the automated system to operate within, such as minimum and maximum rates and specific segment rates.
Data Tools (3)
Reporting
Builds standard and custom business intelligence reports that can be shared and exported.
Data Visualization
Allows users to build charts, graphs, and dashboards to monitor performance over time and centralize data points.
Stack Integration
Integrates with key tools such as hotel management system, booking engine, and marketing and CRM platforms, and connects data from RMS.
User Tools (3)
Task Automation
Automates manual workflows for tasks such as pricing scans, report generation, and data migration.
Email Alerts
Generates email alerts for price updates and other established alert triggers.
Customer Insights
Tracks customer behavior from social media and incomplete sales to inform pricing decisions.
Property Management (4)
Room Inventory
Tracks all guest room and conference room availability for reservation availability.
Revenue Management
Provides native features or integrates with tools that automate dynamic pricing and rates for maximum revenue.
Facility Maintenance
Provides asset management and maintenance tracking tools to monitor facility health over time.
Distribution Management
Connects to various distribution channels to advertise room rates and update in real time as market shifts.
Guest Management (3)
Central Reservation System
Allows reservations to be made via online, mobile, or through staff manual input.
Marketing and Loyalty Programs
Provides tools for sales marketers to communicate with guests to solicit feedback, manage loyalty programs, and advertise deals.
Guest Messaging
Allows guests to submit service requests or communicate with staff for concierge and general questions.
Staff Management (2)
Housekeeping
Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings.
Shift Scheduling
Provides scheduling tools for managers to organize staff shifts.
Platform (2)
Reporting and Analytics
Offers basic and customizable templates for financial reporting and data analysis.
Channel Manager Integration
Integrates with Channel Manager platform.
Agentic AI - Hotel Revenue Management Systems (RMS) (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Hotel Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Hotel Reservations (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
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