# Merzio Reviews
**Vendor:** Brutuscore  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)
## About Merzio
Merzio is an all-in-one SaaS e-commerce platform built for the Slovak and Czech markets. Every plan includes 270+ features — no paid add-ons, no per-tier feature gating — with a built-in AI assistant powered by Claude Sonnet 4.6 that lives directly in the admin and sees real store data (orders, stock, customers). Operated by Brutuscore s. r. o., Merzio combines a drag-and-drop Page Builder, native CZ/SK payment gateways (GoPay, Comgate, Global Payments, Stripe, Finby, Pay24), carriers (Packeta, GLS, Slovenská pošta, Česká pošta), ERP integrations (Kros, Pohoda), B2B pricing, a loyalty program, blog/CMS, popup builder, and advanced SEO — all included from the entry tier. What makes Merzio different: • AI in the admin — Claude Sonnet 4.6 answers questions about your real data in Slovak, Czech, or English. 50 questions/month included; no setup, no API key. • Database-per-tenant architecture — each store gets its own isolated MySQL database with daily backups and Cloudflare-issued SSL. Enterprise-grade performance and security at SaaS pricing. • All-in pricing — Starter from €16.20/month (€13.50 with yearly billing). No marketplace of paid extensions; everything you need ships with every plan. Multi-language admin and storefronts (Slovak, Czech, English). 14-day free trial of the full version, no credit card required. Dedicated migration paths from Shoptet, Upgates, Eshop-rychlo, BiznisWeb, WooCommerce and Shopify (€1 for 3 months, or turnkey migration handled by our team).






- [View Merzio pricing details and edition comparison](https://www.g2.com/products/merzio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+12%3A32%3A50+-0500&secure%5Bsession_id%5D=59ae19ce-d7bc-4e60-b202-f6abedf0a0a9&secure%5Btoken%5D=ccdcbf069a41df89c97dfd2f413d9b12c73eb89178eb373f67be20400138e88d&format=llm_user)

## Merzio Features
**Headless Commerce**
- Customization
- Extensibility

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - E-Commerce Platforms**
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
- Multi-Channel Fulfillment

**Multi-Channel Support**
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B

**Platform**
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Site Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability