Merit Solutions Reviews & Product Details

Merit Solutions Overview

What is Merit Solutions?

At Merit Solutions, our mission is to "Power Intelligent Manufacturing"​ for process, discrete, and lean manufacturing organizations by leveraging the Microsoft Azure Business Platform. Intelligent manufacturing requires an end-to-end integrated platform, not just an ERP system or a mobile application. Merit Solutions is one of only a few Microsoft Partners worldwide capable of providing the entire platform - from Microsoft Dynamics 365 to Azure Managed Services, the Internet of Things (IoT) to mobile applications. Merit Solutions also has unique industry-specific solutions for Life Sciences companies (MAXLife365), Lean Manufacturers (Connected Lean), and companies wanting to rapidly deploy a pre-configured solution (Rapid365). With offices throughout North America and Europe, more than 500 clients in 40+ countries, and a 96% client satisfaction rating over the last 5 years – trust Merit Solutions for your digital transformation.

Merit Solutions Details
Languages Supported
German, English, French, Japanese, Spanish, Serbian, Chinese (Simplified)
Product Description

Merit Solutions is a global Microsoft Dynamics AX Consultant and Mobile Solutions developer offering services for evaluating, implementing, extending, mobilizing, and supporting Microsoft Dynamics AX.


Seller Details
Seller
Merit Solutions, Inc.
Company Website
Year Founded
1999
HQ Location
Wheaton, IL
Twitter
@meritweb
1,445 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®

Overview Provided by:
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Merit Solutions Reviews

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PC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

My company wanted to create an app to help differentiate us in the market place. Having met with Merit on AX 2012 potential partnership that did not materialize we learned that they had an area of expertise in App development we do not have on staff. After 3 very productive sprints we are about to release our first app. Review collected by and hosted on G2.com.

What do you like best?

Working with the dev team assigned to us has been a very good experience. Looking forward to the release of our app and seeing what future additions can be made. Communication with our dev team has been outstanding as well as their work. Review collected by and hosted on G2.com.

What do you dislike?

I checked purpose below because there was no selection for what we engaged Merit. Other than that nothing negative. Review collected by and hosted on G2.com.

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PH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

AX2009 implementation, production support and enhancements. Review collected by and hosted on G2.com.

What do you like best?

I like the 1:1 interaction with the developers and the project managers/account managers. I find that frequent check point meetings are beneficial for all project members. I have developed a very strong working relationship with most of the Merit team supporting our company. Review collected by and hosted on G2.com.

What do you dislike?

Global coverage could be better. US based companies relying on European support teams leaves a very big gap and we have struggled with finding the balance for continuous seamless support. There is only one senior support person in the US that is an AX expert and when he leaves, the gap widens. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Ensure you are adequately covered for project management tasks and deliverables. Set written expectations, (they will meet or exceed them), above all, support your integration partners. You have asked them to help you, be willing to listen, negotiate and adjust as needed to make your projects successful. Review collected by and hosted on G2.com.

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PC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Migrating MS Dynamics AX DB migration from old physical machine to VM. As well as troubleshooting performance issues in said App/Database. Review collected by and hosted on G2.com.

What do you like best?

Easy to work with and rapid availability. Expertise in work to be done. Review collected by and hosted on G2.com.

What do you dislike?

May be unique to our situation, but it would be great to see our consultants take on more of the "project lead" kind of role because we have so little expertise in the work being done. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Ensure everyone on your side of the house is bought into the project goal. Review collected by and hosted on G2.com.

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Director of Fiscal Services
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Merit solutions has always met our expectations and needs. The consultants' knowledge of the software and our business has helped us streamline processes and improve our business. The entire Meriti Solutions team has always been helpful, courteous, and has done whatever needs to be done to make our partnership successful. I have never been disappointed by Merit Solutions. Review collected by and hosted on G2.com.

What do you dislike?

I have never had a bad experience with Merit and have no dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Merit Solutions professionalism and expertise made all of our projects run smoothly and were completed on time. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

United Way of Greater Cleveland not only uses Microsoft Dynamics (gp) for their internal accounting, but we are also a Cleveland-based service bureau providing fee-based accounting services to not-for-profit agencies in Ohio. By taking advantage of the services provided by United Way of Greater Cleveland our partner agencies can focus on their day-to-day activities serving our community without worrying about such matters as the accuracy and efficiency of their accounting system.

Review collected by and hosted on G2.com.

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