# MeraCRM Reviews
**Vendor:** Avinashi Ventures Pvt. Ltd  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About MeraCRM
MeraCRM is an affordable online CRM software, specially designed to help businesses to manage customer data and customer interaction, automate sales, marketing and customer support. Leaders in powerful cloud computing services for Customer Relationship Management and access business information for better customer satisfaction.




## MeraCRM Reviews
  ### 1. CRM for Indian Market

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anchit M. | Business Development Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2021

**What do you like best about MeraCRM?**

As like every CRM to its core, it offers basic functionality to manage lead but I like the UI of dashboard a lot where you can see all important metrics related to the client and its quite easy to understand as well

**What do you dislike about MeraCRM?**

I dont like the UI in some places and the Notes window provide it do look like a notebook but need some work

And some metrics is not needed and cant be customized

**What problems is MeraCRM solving and how is that benefiting you?**

We keeping track of the lead and conversation with them

It do help recall thing that we easily forget about the client interaction


## MeraCRM Discussions
  - [What is MeraCRM used for?](https://www.g2.com/discussions/what-is-meracrm-used-for)

- [View MeraCRM pricing details and edition comparison](https://www.g2.com/products/meracrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+03%3A48%3A07+-0500&secure%5Bsession_id%5D=2d608480-9a46-401f-8028-381ff94239b7&secure%5Btoken%5D=1aa12bf824d9018227b7fd0efd2e554159900e9d71eaae7e78406d853412b6e6&format=llm_user)

## MeraCRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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