--- title: Membrain Reviews meta\_title: 'Membrain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 224 reviews by the users' company size, role or industry to find out how Membrain works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 224 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Membrain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [(26 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [(15 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [(14 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [(11 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [(9 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [(4 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Membrain ##### 1. Ease of Use Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [ See 26 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you like about Membrain? Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active LV Luc V. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and easy to manage" What do you like about Membrain? the tool is intuitive, pleasant, and easy to adopt ##### 2. Customization Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 3. Helpful Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 4. Customer Support Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [ See 15 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 5. Customizability Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [ See 14 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ### 5 Cons or Disadvantages of Membrain ##### 1. Missing Features Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [ See 11 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you dislike about Membrain? When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 2. Learning Curve Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [ See 9 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you dislike about Membrain? I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. Th ##### 3. Incomplete Information Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 4. Limited Features Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) See Related User Reviews ![Luigi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luigi C.") LC Luigi C. Mid-Market (51-1000 emp.) 4.5/5 "good to follow the sales activity" What do you dislike about Membrain? no much graphs, i would like to see in graphs my numbers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great people and support, CRM a little hard to get used to" What do you dislike about Membrain? Maybe it's the way it's set up from my company, but there are duplication areas, and when I move a lead from prospect to qualified I have to go backwa ##### 5. Dashboard Issues Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [ See 4 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) See Related User Reviews DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "PRP Membrain Experience" What do you dislike about Membrain? There are some areas of the dashboard that are a little difficult to setup charts, etc. Part of this is due to how my predecessor defined tasks, etc. ![Verified User in Furniture](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Furniture") EF Verified User in Furniture Mid-Market (51-1000 emp.) 2/23/2022 "Vice President of Custer Sales" 4.5/5 What do you like best about Membrain? Our sales managers are now able to see areas in the sales process our account managers are having difficulty with and can help coach them through those obstacles. Review collected by and hosted on G2.com. What do you dislike about Membrain? Some of the steps in the baseline sales process feels redundant. Internally, we need to work on the timing of when an opportunity gets flagged as yellow or red based on our sales cycle, which is an internal issue we need to address rather than depending on the timing automatically set by Membrain. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? We are now able to realize opportunities that may not be a good fit for us, or that we may not win, and we can move away from those opportunities and focus on others that we can win. Review collected by and hosted on G2.com. Show More 6/29/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PC Portia C. Customer Success Manager Mid-Market (51-1000 emp.) 6/29/2022 "Customer Success Manager" 4/5 What do you like best about Membrain? The system is very intuitive and easy to use. This is particularly helpful as I am an Admin and therefore am consistently changing processes, fields, views etc. Review collected by and hosted on G2.com. What do you dislike about Membrain? I would like to have rich text within the boxes when writing notes. It can look messy without proper formatting. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Membrain has solved the issue of missing notes and lack of consistency. The commercial team all now uploads notes and information which is then reviewed weekly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/21/2022 "Tech start-up using Membrain" 4.5/5 What do you like best about Membrain? All in one solution that has become the centre of our universe - used not only by sales and customer success but also other teams for sharing data and reports Review collected by and hosted on G2.com. What do you dislike about Membrain? Sometimes not as intuitive as we would like but overall it is user-friendly. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? connects teams together with a single view of the truth creating consistency, connects with other systems to create efficiencies e.g. contract management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") UR Verified User in Renewables & Environment Small-Business (50 or fewer emp.) 9/21/2022 "Great CRM software, very easy to use with great customisable features." 5/5 What do you like best about Membrain? Membrain can be easily customised to our exact business needs making the data as accurate as possible. Review collected by and hosted on G2.com. What do you dislike about Membrain? sometimes it is complicated when all emails show up related to the company when trying to look at just the project. maybe this could be separated, Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Membrain can show what our highest demanded products are and compare it to trends in the past. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Matt S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt S.") MS Matt S. Vice President Operations Small-Business (50 or fewer emp.) 3/22/2022 "Amazing" 5/5 What do you like best about Membrain? Ease of use for the CRM and an amazing customer service team. Review collected by and hosted on G2.com. What do you dislike about Membrain? We don't dislike anything with Membrain. Everything works properly Review collected by and hosted on G2.com. Recommendations to others considering Membrain: If you are tired of the one size fits all bait and switch CRM options out there...Membrain is the option for you. I highly recommend paying a little extra for the additional onboarding and setup. Brenda, Markie, Nate, and the rest of the team are truly amazing to work with. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Having a sales team that actually wants to use the system is refreshing. The UX experience is easy to follow, and the automation makes it easy for the team to close more deals with a repeatable and easy-to-follow process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MH Merle H. Senior Account Executive Management Consulting Small-Business (50 or fewer emp.) 11/15/2019 "Membrain is Best CRM I have Used." 5/5 What do you like best about Membrain? Love the feature that lets me know when my email was opened by prospect or customer. Review collected by and hosted on G2.com. What do you dislike about Membrain? One thing that comes to mind is the year of the task doesnt show up so when you see you have 3 tasks listed for the customer and one could be in two years maybe because it will time to renew their contract. The other two could be either over due or next week. You see the month and date but not the year without opening the task. Review collected by and hosted on G2.com. Recommendations to others considering Membrain: Implement immediately. This is by far the best one I have used. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? No problems. Easy to use and operate. I couldnt imagine a better CRM. Review collected by and hosted on G2.com. Show More 3/24/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Maria H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria H.") MH Maria H. Chief Sales Officer - Europe Small-Business (50 or fewer emp.) 3/1/2022 "Finally I found a smart, fun and flexible All in solution to support our business in a modern way." 5/5 What do you like best about Membrain? The Solution covers all needed processes to streamline and control your customer's experience and collaboration. With Membrian´s possibility to use the API connectivity, it provides a seamless workflow and is easy to use for everyone who has access to the system. Marketing, sales, support, and management. Including the Membrain app, we don't miss out on any interaction with our customers or in our internal communication. Our experience from the first contact to where we are now is very professional and well performed with fantastic support. Review collected by and hosted on G2.com. What do you dislike about Membrain? In all system there is room for improvment but so far there is nothing I would like to add. Membrain works continusly on improving the system and they are keeping us in the loop all the time. Review collected by and hosted on G2.com. Recommendations to others considering Membrain: The investment of Membrain´s onboarding is worth every penny. The ROI is favorable for your company. Membrain is, without doubt, a system for the sales/ marketing and management team to use because it's easy and fun. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? The soultion, together with the data we register, will enhance our value proposition and business proposition and monitor and improve our own customer experience. We can grow endless in Membrain´s platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 2/23/2022 "Great tool - easy to learn and loaded with features" 4/5 What do you like best about Membrain? Our team likes the customized prospecting activities and related timing. We can look at every prospect we have, what our activity needs to be and where we are in the process. Review collected by and hosted on G2.com. What do you dislike about Membrain? I wish that there were more integrations. Would be great if the team could download lead lists from LinkedIn and elsewhere. Also, as with any software, there is a learning curve. Review collected by and hosted on G2.com. Recommendations to others considering Membrain: We get tremendous support iwth Membrain. It is lackign some of the integrations that Salesforce has but is a terrific tool for the salespeople to help them manage their activity and the management team. The work of creating, refining, reporting on pipeline is much easier now. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Membrain's pipeline and activity tracker has been adopted by senior leadership, so we are no longer re-creating the wheel and coming up with our own sales reports. This has saved a ton of time and helped us get the entire team to maintain their individual pipelines so that we have accuracy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TW Tomas W. CEO Small-Business (50 or fewer emp.) 9/21/2022 "Smooth and helps us sell more!" 5/5 What do you like best about Membrain? The sales project view and the Customer Success process (called Accoung Growth). Review collected by and hosted on G2.com. What do you dislike about Membrain? Nothing in particular to be honest, i dont know. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Clarifying where we should focus our sales power and motivates us to get there. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kristaps G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristaps G.") KG Kristaps G. Demand Generation Lead Mid-Market (51-1000 emp.) 6/29/2022 "Membrain helps us solve all our Account Management, Sales cycle needs trough their customisable CRM." 4.5/5 What do you like best about Membrain? The customizability and integrated workflows Review collected by and hosted on G2.com. What do you dislike about Membrain? Small amount of integrations and the capabilities of existing integration s Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? It helps us being organised and keeping pulse on our accounts and prospects Review collected by and hosted on G2.com. 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