--- title: Membrain Reviews meta\_title: 'Membrain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 224 reviews by the users' company size, role or industry to find out how Membrain works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 224 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Membrain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [(26 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [(15 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [(14 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [(11 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [(9 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [(4 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Membrain ##### 1. Ease of Use Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [ See 26 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you like about Membrain? Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active LV Luc V. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and easy to manage" What do you like about Membrain? the tool is intuitive, pleasant, and easy to adopt ##### 2. Customization Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 3. Helpful Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 4. Customer Support Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [ See 15 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 5. Customizability Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [ See 14 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ### 5 Cons or Disadvantages of Membrain ##### 1. Missing Features Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [ See 11 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you dislike about Membrain? When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 2. Learning Curve Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [ See 9 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you dislike about Membrain? I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. Th ##### 3. Incomplete Information Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 4. Limited Features Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) See Related User Reviews ![Luigi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luigi C.") LC Luigi C. Mid-Market (51-1000 emp.) 4.5/5 "good to follow the sales activity" What do you dislike about Membrain? no much graphs, i would like to see in graphs my numbers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great people and support, CRM a little hard to get used to" What do you dislike about Membrain? Maybe it's the way it's set up from my company, but there are duplication areas, and when I move a lead from prospect to qualified I have to go backwa ##### 5. Dashboard Issues Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [ See 4 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) See Related User Reviews DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "PRP Membrain Experience" What do you dislike about Membrain? There are some areas of the dashboard that are a little difficult to setup charts, etc. Part of this is due to how my predecessor defined tasks, etc. ![Bushra Abrar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bushra Abrar S.") BS Bushra Abrar S. Mid-Market (51-1000 emp.) 4/7/2023 "Smooth onboarding details of clients" 2.5/5 What do you like best about Membrain? Quick access link of prospect,company,Email and etc Review collected by and hosted on G2.com. What do you dislike about Membrain? Nothing as such, As we are able to access all featues and all required featues is already available in sysytem. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Foolow up is making easy by giving options to keep call and mail notification. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") UF Verified User in Facilities Services Small-Business (50 or fewer emp.) 3/24/2022 "Great Experience and Great CRM!" 5/5 What do you like best about Membrain? Ease of use and ability to coach through CRM. Accountability works well with the structure of the sales process. Review collected by and hosted on G2.com. What do you dislike about Membrain? Sometimes the company hierarchy is difficult to manage. Wish duplicate prospects would be cleaned up and monitored by Membrain Team. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Walking through specific steps prior to meeting with prospects. Benefits include accurate tracking while working sales projects. Review collected by and hosted on G2.com. Show More 3/17/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sharon T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharon T.") ST Sharon T. Small-Business (50 or fewer emp.) 4/18/2023 "Makes sales enablement easy to implement" 4.5/5 What do you like best about Membrain? Sales coaching and the user app friendly Review collected by and hosted on G2.com. What do you dislike about Membrain? Pricing if the product and not popular in my country Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Assisting with forecasting of sales and closing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ian M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian M.") IM Ian M. Digital Marketing & SEO Manager Mid-Market (51-1000 emp.) 1/18/2022 "Young user, but has already made a huge impact on sales" 5/5 What do you like best about Membrain? How creative the CRM is, it makes the sales process visually appealing and easy to navigate. It grows with us and our growing sales team. Review collected by and hosted on G2.com. What do you dislike about Membrain? Nothing to really dislike at all, there are a few filters that i wish we could add but other than that small thing nothing. Review collected by and hosted on G2.com. Recommendations to others considering Membrain: If you are searching for a new CRM that's easy to use with up to date technology, Membrain is for you. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Data hygiene, easy to manage sales projects, tasks, opportunities, and new clients. Review collected by and hosted on G2.com. Show More 9/21/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller OT otis t. sales administrator Small-Business (50 or fewer emp.) 9/21/2022 "very good, simple to use and a lot of configurations" 5/5 What do you like best about Membrain? super simple to use. the amount of configurations possible to make the system match exacly my own needs is amazing. Review collected by and hosted on G2.com. What do you dislike about Membrain? some things are missing where you dont have a central database with different buinesses to use. you need to register every new prospects and company Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? membrain are solving a lot. almost everything yu ask them to do, which is very good and helpful. theres always a possibility to get all the info in to the system Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel T.") DT Daniel T. Customer success Small-Business (50 or fewer emp.) 3/25/2022 "Sales manager" 5/5 What do you like best about Membrain? The ability to build detailed sell processes. Review collected by and hosted on G2.com. What do you dislike about Membrain? It could be a little less complex. For example when creating dashboards and filters. Review collected by and hosted on G2.com. Recommendations to others considering Membrain: Great team behind the solution and it´s the best tool I have worked with. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Back to what I like most and that is the sales processes. It´s really powerful when new employees are joining and they can get guided all the way. This is so so good! Review collected by and hosted on G2.com. Show More 9/23/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/18/2022 "Feedback" 5/5 What do you like best about Membrain? Customizable format, design your processes to accommodate your business based on needs Review collected by and hosted on G2.com. What do you dislike about Membrain? Sometimes too many Options. Less is more I while I appreciate custom fields there are so many. I'd rather have less options to choose from. In a busy work day I don't have time to be so detailed Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Assists in organization skill Keeps my sales projects in my face- Reminders are helpful Task option are a benefit Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/22/2022 "It’s great for complex sales and a longer sales process. It’s not great as a prospecting tool." 3.5/5 What do you like best about Membrain? I like the the exploration part of the sales process amd customizing the qualifiers. Review collected by and hosted on G2.com. What do you dislike about Membrain? The prospecting tool, we tried it and it was not great or had the functionality we required. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? It's organizing our checklists for the sales process and execution pipelines. Review collected by and hosted on G2.com. Show More Response from Alexandra Ghialamas of Membrain [Editedit](https://www.g2.com/survey_responses/membrain-review-7519889/official_response/edit) Hi, thank you for taking some time to leave a review about Membrain. We're happy to hear that you find our sales module helpful for managing those complex deals and hopefully get closer to win them. :) That being said I'm curious to hear more about your experience of our prospecting module. Were there any specific capabilities you were missing in there and/or any functionality that you believe we could improve? Please reach out to us with some further feedback via email at support@membrain.com . It would really be valuable to us, so we can make sure we improve our product and your experience even more forward. On that note, I wish you a nice evening and Happy Holidays. Alexandra/Membrain Customer Support Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/1/2022 "Good to keep information organized" 5/5 What do you like best about Membrain? Good to keep information organized, and easy to navigate even for new users. They are happy to communicate if we want to add new features to keep track of our business. Review collected by and hosted on G2.com. What do you dislike about Membrain? We wanted to automate for specific data to be synced from Salesforce into Membrain, but it did not fully work out. The good side - it is really easy to import those data manually, and we did not have any errors while doing that. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Keeping information organized - both for the Sales team and Account Managers. When the projects are handed over, it is really easy to follow up on all the necessary info to successfully work. Also, easy for Top managers to do an in-depth check of the progress/status of accounts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mohammed Sohel M M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Sohel M M.") MM Mohammed Sohel M M. C Mid-Market (51-1000 emp.) 7/25/2022 "Super easy UI and Effective dashboard" 4.5/5 What do you like best about Membrain? Membrane offer easy and effective fillters to easily get the clear picture of current sales pipeline and future projections as well as good graphical information Review collected by and hosted on G2.com. What do you dislike about Membrain? The only problem with I find you can't edit headers according to your requirement also I understand it's data protection but fetching data in Excel form would be also easy Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Membrane offers good overall picture of current pipeline and sales figure helps management to figure out future projections Review collected by and hosted on G2.com. 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