--- title: Membrain Reviews meta\_title: 'Membrain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 224 reviews by the users' company size, role or industry to find out how Membrain works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 224 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Membrain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [(26 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [(15 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [(14 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [(11 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [(9 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [(4 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Membrain ##### 1. Ease of Use Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [ See 26 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you like about Membrain? Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active LV Luc V. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and easy to manage" What do you like about Membrain? the tool is intuitive, pleasant, and easy to adopt ##### 2. Customization Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 3. Helpful Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 4. Customer Support Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [ See 15 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 5. Customizability Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [ See 14 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ### 5 Cons or Disadvantages of Membrain ##### 1. Missing Features Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [ See 11 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you dislike about Membrain? When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 2. Learning Curve Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [ See 9 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you dislike about Membrain? I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. Th ##### 3. Incomplete Information Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 4. Limited Features Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) See Related User Reviews ![Luigi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luigi C.") LC Luigi C. Mid-Market (51-1000 emp.) 4.5/5 "good to follow the sales activity" What do you dislike about Membrain? no much graphs, i would like to see in graphs my numbers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great people and support, CRM a little hard to get used to" What do you dislike about Membrain? Maybe it's the way it's set up from my company, but there are duplication areas, and when I move a lead from prospect to qualified I have to go backwa ##### 5. Dashboard Issues Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [ See 4 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) See Related User Reviews DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "PRP Membrain Experience" What do you dislike about Membrain? There are some areas of the dashboard that are a little difficult to setup charts, etc. Part of this is due to how my predecessor defined tasks, etc. ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/11/2023 "CEO" 4.5/5 What do you like best about Membrain? The flexibility to work and optimise our different sales processes. Easy to create dashboards and engage the sales team. One of our primary reasons was also the integration with Hubspot to create better synergies and follow-up between our marketing and sales teams. Easy access to support via Chat directly in the products which I consider a big plus. Review collected by and hosted on G2.com. What do you dislike about Membrain? Room for improvement on duplicate handling to avoid manual corrections. The plus with flexibility also can create a complex onboarding for new salespeople in our team to be able to find the right way to use Membrain. Room for more standard integrations to ex. ERP Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Sales pipeline management and a better way to maximize and adjust our sales process to our different customer segments and products Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MB Michelle B. Small-Business (50 or fewer emp.) 2/6/2024 "Great CRM and "Sales Enablement" 5/5 What do you like best about Membrain? Membrain has a lot of information automating features. Review collected by and hosted on G2.com. What do you dislike about Membrain? Nothing as yet, as I am still new to Membrain. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? To have all our information in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller GW Gary W. Group Services Manager Small-Business (50 or fewer emp.) 7/3/2023 "They say it's the world's best CRM... It may well be true!" 5/5 What do you like best about Membrain? It's just made for salesprocess. It's also made to easily tweak to your needs. This means you can put in your sales pitches directly in the process. You can also put videos and other training material straight in the CRM, with links to this straight in the sales process. Review collected by and hosted on G2.com. What do you dislike about Membrain? This is a hard question as there is very little that doesn't work. Probably that they aren't always online on the chat... Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? It has turned into a processtool to make sure our sales people follow our sales process. We are not there yet, but long term we could sit someone new down infront of Membrain and it would train them how to sell according to our process, with very little input from us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Mid-Market (51-1000 emp.) 7/5/2023 "Easy to Use" 5/5 What do you like best about Membrain? Membrain was recommended by our Sales Trainer/Coach who is exceptional! It's incredibly easy to use and configure. Once configured it walks sales reps through the sales process to ensure prospects and opportunities are fully qualified to keep the pipeline data clean and meaningful. Setting and tracking sales goals are equally easy to do. Review collected by and hosted on G2.com. What do you dislike about Membrain? It's possible I haven't set up the Outlook integration properly but I wish I could just email contacts from Outlook and copy a Membrain email address so the record is updated automatically. That's the only thing I can think of. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Tracking prospect and customer data, notes, pipeline, and sales rep activities and performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Packaging and Containers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Packaging and Containers") UP Verified User in Packaging and Containers Small-Business (50 or fewer emp.) 9/13/2023 "It is a reliable CRM system that is easy to navigate and use." 4.5/5 What do you like best about Membrain? How easy it is to create my own dashboards and track my progress in a visual way. It stores all the customer information I need and keeps me focused on my tasks. Review collected by and hosted on G2.com. What do you dislike about Membrain? Sometimes there can be duplication of dashboards but that is something that I can change. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Keepign track of customer correspondance Keeps me focused on my customer prospect list, on the deals that matter the most! Helps accountability amongst my team as we all have access to the whole sales teams results. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dick B.") DB Dick B. Försäljningschef Small-Business (50 or fewer emp.) 3/11/2020 "Fantastic sales framework solution" 5/5 What do you like best about Membrain? The possibility to work with and develop the sales and prospecting processes are fantastic. In our company we need to continuously develop and adapt our sales process to align with different customers buying journey. For this Membrain is the best I have ever came across. Review collected by and hosted on G2.com. What do you dislike about Membrain? So far I really can't find a true downside for Membrain. Of course there is roome for improvement. Personally, I would appriciate a little bit more automation features But I believe it's important that you as a possible customer are aware of and understand the idea behind. If you don't do that you could possibly end up with a disappointment. Review collected by and hosted on G2.com. Recommendations to others considering Membrain: Invest time into fully understanding the logic and idea behind Membrain. I personally believe that, especially, value selling companies has a lot to learn from the creators of Membrain. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? We are able to continuously evaluate and develop/adopt to our customers different behaviors and align the sales team in the work. Review collected by and hosted on G2.com. Show More 11/18/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michael K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael K.") MK Michael K. Founder / CEO Small-Business (50 or fewer emp.) 3/1/2023 "A CRM You Want to Use" 5/5 What do you like best about Membrain? Membrain is designed to help salespeople sell better. This design intent influences everything from the easy process setup to all the other add-ons and integrations. It's designed to improve the effectiveness of salespeople. Review collected by and hosted on G2.com. What do you dislike about Membrain? I've yet to find something about it that doesn't help me get better. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? I know exactly where I stand on all deals, and my pipeline is accurate. The processes and methodologies align with the strategy. I am more effective and focused. Also, account management is now actionable inside Membrain so we don't waste time building other reports and presentations that are never used again. Review collected by and hosted on G2.com. Show More 9/4/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gary W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary W.") GW Gary W. Manager, Sales and Channel Partnerships Mid-Market (51-1000 emp.) 6/13/2023 "Fluid and uncluttered CRM" 5/5 What do you like best about Membrain? Membrain is the least redundant CRM I've used. The design is intuitive and modern, making it easy to use and pleasant to view. The features make sense and flow into each other. Review collected by and hosted on G2.com. What do you dislike about Membrain? The app has no night mode! Automatic email importing is also a little finicky and unreliable but it works most of the time. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Membrain solves our problem of tracking prospecting, sale cycles, and account management. Having one functional app for this purpose provides a central hub to conduct work out of. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Mid-Market (51-1000 emp.) 10/30/2023 "tool very user friendly and it helps for overview and for the day to day work" 4.5/5 What do you like best about Membrain? how it is strcutured for pipeline management Review collected by and hosted on G2.com. What do you dislike about Membrain? it is not connected to ctual sales data of the company - so not possibile to check actual performance vs target Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? it helps to monitor activties on going Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Adam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam K.") AK Adam K. Small-Business (50 or fewer emp.) 2/6/2023 "Actually Helps you sell + Easy to use/customize" 5/5 What do you like best about Membrain? Unlimited customizable process that work! It's very simple to make each process custom to your company, without unnecessary IT involvement. Adoption rates are high after our onboarding. Review collected by and hosted on G2.com. What do you dislike about Membrain? Nothing. It's working seamlessly. Once users were fully onboarded, it's become part of our daily activity use and our sales process. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Ease of use, Easy visualization, on the spot coaching...all customizable. We can easily forget stages and steps in a sales process, but Membrain holds us to our processes and actually shortens the sales cycle. Review collected by and hosted on G2.com. 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