--- title: Membrain Reviews meta\_title: 'Membrain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 224 reviews by the users' company size, role or industry to find out how Membrain works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 224 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Membrain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [(26 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [(15 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [(14 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [(11 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [(9 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [(4 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Membrain ##### 1. Ease of Use Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [ See 26 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you like about Membrain? Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active LV Luc V. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and easy to manage" What do you like about Membrain? the tool is intuitive, pleasant, and easy to adopt ##### 2. Customization Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 3. Helpful Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 4. Customer Support Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [ See 15 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 5. Customizability Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [ See 14 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ### 5 Cons or Disadvantages of Membrain ##### 1. Missing Features Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [ See 11 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you dislike about Membrain? When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 2. Learning Curve Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [ See 9 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you dislike about Membrain? I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. Th ##### 3. Incomplete Information Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 4. Limited Features Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) See Related User Reviews ![Luigi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luigi C.") LC Luigi C. Mid-Market (51-1000 emp.) 4.5/5 "good to follow the sales activity" What do you dislike about Membrain? no much graphs, i would like to see in graphs my numbers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great people and support, CRM a little hard to get used to" What do you dislike about Membrain? Maybe it's the way it's set up from my company, but there are duplication areas, and when I move a lead from prospect to qualified I have to go backwa ##### 5. Dashboard Issues Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [ See 4 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) See Related User Reviews DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "PRP Membrain Experience" What do you dislike about Membrain? There are some areas of the dashboard that are a little difficult to setup charts, etc. Part of this is due to how my predecessor defined tasks, etc. ![Motasem O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Motasem O.") MO Motasem O. Small-Business (50 or fewer emp.) 12/15/2023 "I had a truly exceptional experience using Membrain." 5/5 What do you like best about Membrain? The user-friendly interface is not complicated to use, everyone can just sign up and start using Membrain. Also, I like the easy flow setup and clear steps, not to mention creating tasks and picking up client info from the internet on the fly. We were able to integrate it with Slack easily. It's got great customer support and using it frequently (Everyday) has never been easier Review collected by and hosted on G2.com. What do you dislike about Membrain? Nothing much it's a tool specialized in sales and only needed for it Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Streamlining Sales Processes: Membrain often help in streamlining complex sales processes, making it easier for us to follow a structured and efficient approach to selling. Centralized Data Management: Membrain can centralize and organize sales-related data, providing a unified platform for managing customer information, sales leads, and deal progress. Performance Analytics: Great reporting features, allowing businesses to gain insights into their sales performance. This can be crucial for making data-driven decisions and optimizing sales strategies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CL Cody L. Small-Business (50 or fewer emp.) 7/1/2020 "People-first" 5/5 What do you like best about Membrain? Membrain allows me to stay present in meetings/calls and remain organized and on task when I'm not. My processes and next actions are easily staged for quick daily admin time, so I can focus on being the best consultant possible. I spend very little time keeping Membrain up-to-date and at a glance, I know the next actions for every deal, prospect, and account and what my forecasted revenue is. The best part is that Membrain allows me to easily configure people-first processes instead of trying to force our sales team into a solution-specific box. Review collected by and hosted on G2.com. What do you dislike about Membrain? Getting custom report dashboards set up initially is a tad cumbersome but understandable, and the built-in dashboards are quite robust out of the gate. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Prioritization, mental focus, visibility, standard operating procedure, accountability. Review collected by and hosted on G2.com. Show More 1/17/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Louis L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis L.") LL Louis L. Sales Growth Expert Small-Business (50 or fewer emp.) 1/18/2022 "When actual sales enablement = Membrain" 5/5 What do you like best about Membrain? Easy to customize. Intuitive. Possibility to create and use tailored prospecting sequence. Review collected by and hosted on G2.com. What do you dislike about Membrain? Reporting could be better. Email notifications could be revamped. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Tracking sales activities. Avoid missing dormant prospects or sales projects. Review collected by and hosted on G2.com. Show More 6/19/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ruth A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruth A.") RA Ruth A. COACH AND DELIVERY Mid-Market (51-1000 emp.) 6/11/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "USAGE REVIEW" 4.5/5 What do you like best about Membrain? Usage experience UX super easy to handle Review collected by and hosted on G2.com. What do you dislike about Membrain? As a member of a medium team filters would be something to improve Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? FOLLOW UP PROYECTS AND PROPSECTS LEAD GEN. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stefania T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefania T.") ST Stefania T. Business Development Team Leader Mid-Market (51-1000 emp.) 8/7/2024 "Great prospecting power tools! Will definitely use them going forward!" 5/5 What do you like best about Membrain? The tools and valuable insight provided by the entire team! Easy to navigate and locate reports and videos. Review collected by and hosted on G2.com. What do you dislike about Membrain? Nothing to add here except for a little more role playing. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Confidence in cold outbound reach Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller PO Paul O. Small-Business (50 or fewer emp.) 12/8/2023 "Great product with integrated coaching" 4/5 What do you like best about Membrain? Find the software easy on the eye with the whole process from lead to sale a simple process. Creating content for internal and external use is a big plus The integration with Outlook and Teams is slick and works well for setting up meetings. The lead qualifier feature is great for filtering out leads that don't fit. Also love the option to allow customers and potentials book in time with Membrain Meet Review collected by and hosted on G2.com. What do you dislike about Membrain? Can be slow at times. Integrations with our Zoho accounts (though this can be done via Zapier) but would like to see financial data within a customer record. The ticketing feature is quite new but in time would like a customer portal where users can log on to see and update the progress of their tickets Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? One of the main problems with our sales process is the turnover of staff and having to retrain. Membrain's approach by implementing coaching and content makes the whole process a lot simplier and ensures all users follow the same process. Having an integrated ticketing system ensures all information is in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller BT Brandon T. Mid-Market (51-1000 emp.) 9/18/2023 "Flexible CRM for an Automation Company" 5/5 What do you like best about Membrain? The Membrain CRM is a very robust CRM solution that can be customized to our specific business needs. Our company creates custom automation solutions for all manufacturing facilities, thus creating the need to develop unique process for the different business units we focus on. Review collected by and hosted on G2.com. What do you dislike about Membrain? I don't have a dislike that stands out about the software. If I run into a challenge the customer support team always has the answer and is quick to assist me. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Our company operates in three unique business areas; palletizing & logistics, the pallet industry, and manufacturing automation. The system solves the problem of needing different software to manage and supporting our sales team. Membrain allows us to operate in one software system, but manage all aspects of our sales needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TB Ted B. Small-Business (50 or fewer emp.) 4/2/2024 "Intuitive and comprehensive" 5/5 What do you like best about Membrain? What I like most is definitely the intuitive structure of the whole system. Very quick for my whole team to adopt without Reservation. Review collected by and hosted on G2.com. What do you dislike about Membrain? I can't think of anything. The support staff is excellent. Thank you Markie. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Keeping track of money, diverse projects, making sure the most important ones stay at the top of mine for the entire team Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JB John B. Small-Business (50 or fewer emp.) 11/6/2023 "One of The Best" 5/5 What do you like best about Membrain? The UI is excellent and easy to use. Signing up for an account is easy and pricing is straightforward and easy to understand. Review collected by and hosted on G2.com. What do you dislike about Membrain? I havent found any yet. It has been able to do everything that I have needed it to do and more so far. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? one of the problems Membrain solves the problem of putting an understandable structure on a sales process and making it easy for any salesperson in the organisation to pick up a client from where it was left with a past salesperson. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Gary P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary P.") GP Gary P. Director/Owner Mid-Market (51-1000 emp.) 8/23/2023 "Intuitive easy to pick up and use with little training required" 5/5 What do you like best about Membrain? Being able to embed a milestonne centric sales procress directly into the CRM including video to help users as they go. Easy of transitioning a a lead to sold to project. Having used all the heavy weights over the last two decades as a user and also having been in the Tier 1 & Teir 2 ERP integration space, this is by far the best milestone centric CRM system. Review collected by and hosted on G2.com. What do you dislike about Membrain? Nothing really. It does what its suppose to do unlike some other CRMs which are over bloated and complicated. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Is super effective in managing the sales and project process saving time and money. Great transparency in the pipeline tracking and alerts. Keeps our projects on track. Review collected by and hosted on G2.com. 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