--- title: Membrain Reviews meta\_title: 'Membrain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 224 reviews by the users' company size, role or industry to find out how Membrain works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 224 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Membrain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [(26 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [(15 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [(14 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [(11 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [(9 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [(4 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Membrain ##### 1. Ease of Use Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [ See 26 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you like about Membrain? Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active LV Luc V. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and easy to manage" What do you like about Membrain? the tool is intuitive, pleasant, and easy to adopt ##### 2. Customization Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 3. Helpful Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 4. Customer Support Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [ See 15 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 5. Customizability Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [ See 14 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ### 5 Cons or Disadvantages of Membrain ##### 1. Missing Features Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [ See 11 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you dislike about Membrain? When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 2. Learning Curve Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [ See 9 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you dislike about Membrain? I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. Th ##### 3. Incomplete Information Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 4. Limited Features Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) See Related User Reviews ![Luigi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luigi C.") LC Luigi C. Mid-Market (51-1000 emp.) 4.5/5 "good to follow the sales activity" What do you dislike about Membrain? no much graphs, i would like to see in graphs my numbers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great people and support, CRM a little hard to get used to" What do you dislike about Membrain? Maybe it's the way it's set up from my company, but there are duplication areas, and when I move a lead from prospect to qualified I have to go backwa ##### 5. Dashboard Issues Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [ See 4 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) See Related User Reviews DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "PRP Membrain Experience" What do you dislike about Membrain? There are some areas of the dashboard that are a little difficult to setup charts, etc. Part of this is due to how my predecessor defined tasks, etc. ![Verified User in Wine and Spirits](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wine and Spirits") AW Verified User in Wine and Spirits Small-Business (50 or fewer emp.) 2/16/2024 "Great system for Complex B2B sales" 4/5 What do you like best about Membrain? Easy to use, pretty easy to administer, doesn't need developer knowledge to add custom fields, edit system settings etc. Review collected by and hosted on G2.com. What do you dislike about Membrain? Would be good if automatic alerts/rules had more options in terms of what could be changed/updated File attachments from Prospects don't also attach to Projects when a prospect is converted to a project Can't change the interface really Email integration isn't as slick as I'd like it to be from outlook Review collected by and hosted on G2.com. Recommendations to others considering Membrain: Scope out the requirements of the project properly, and find out from Membrain, through a product demo up-front that what you want the CRM to do, it can! Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Having a specific place to record and measure our activities against Prospects, outside of the Sales Pipeline Ability to have multiple companies and stakeholders tied to a specific project Lot more sales analytics that are easier to use around Performance, Win/Loss Review collected by and hosted on G2.com. Show More 10/15/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Deepak D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak D.") DD Deepak D. Co-Founder & CEO Small-Business (50 or fewer emp.) 12/9/2024 "An excellent tool that fulfills all the requirements of sales team" 5/5 What do you like best about Membrain? ability to track the leads , monitor and give an overall view of the progress . its so easly intigrated with my emails and calander that tracking the leads and meetings is very easy . Its easy to implement Review collected by and hosted on G2.com. What do you dislike about Membrain? i think its alright in every aspect , yet to discover shortcomings Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Logging and tracking leads , follow ups , email everything a sales process needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ML miki l. Marketing Small-Business (50 or fewer emp.) 12/5/2024 "Membrain is essential to our team." 4/5 What do you like best about Membrain? Membrain is very easy to set up and just as easy to personalize. I have been asking for help from time to time and I always get a prompt reply. My issues are always been fixed. I use Membrain daily. Review collected by and hosted on G2.com. What do you dislike about Membrain? the mobile version is less performing than the desktop version, could be improved. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Clean and organize our CRM and vital on the Sales Opportunity Management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tom S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom S.") TS Tom S. Business Owner Small-Business (50 or fewer emp.) 1/14/2025 "If you want you sales process to align to your business, use Membrain" 5/5 What do you like best about Membrain? Easy to customize and automate. Help information is very good, and customer support is excelent Review collected by and hosted on G2.com. What do you dislike about Membrain? Has a steep learning curve, and some of the feature require additional modules Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Applying a repeatable sales process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Enterprise (\> 1000 emp.) 1/21/2025 "Dynamic" 5/5 What do you like best about Membrain? The dynamic part, I can choose various templates to see the projects I have assigned. It is very visual with the colors. Review collected by and hosted on G2.com. What do you dislike about Membrain? The project number is not visible, I have to enter each one from the same client to find the one I am working on. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? So far I haven't had any problems, but I would like to be able to obtain a slide with a graph of the metrics of the activities I perform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Christo J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christo J.") CJ Christo J. Chief Operational Officer and Shareholder Small-Business (50 or fewer emp.) 7/18/2024 "The Mother of all CRMs" 5/5 What do you like best about Membrain? 1. Driving the behaviors that make sales happen 2. Membrain is easy to implement and customise 3. Support and Membrain Help Centre is epic, guides you in 99% of the questions you may have using the platform 4. New functionality 5. New tools 6. Easy to use integrations 7. Using the tool daily Review collected by and hosted on G2.com. What do you dislike about Membrain? 1. Some functionality in the coaching cockpit still in development however will be address in the new Elevate feature of what we have seen. 2. When third parties have updates, some of the integrations break 3. Syncing between Outlook and Membrain sometimes slow Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? It address the four critical roles of a sales managers - 1. Get the number - clearly understand what is in the pipeline from a Shape, Volume, Value and Veloctiy perspective 2. By executing the strategy - the ability to clearly define your strategy and execute on it 3. Through you people - coaching conversations on the behaviours that is driving sales and the ability to track these coaching conversations 4. While delivering customer value - understand the value delivery and how best to close the gap between the expectation and experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mike R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike R.") MR Mike R. Key Account Manager Mid-Market (51-1000 emp.) 11/1/2024 "Excellent CRM" 4/5 What do you like best about Membrain? Easy to use, easy to navigate, and creates value for the user. Review collected by and hosted on G2.com. What do you dislike about Membrain? When searching for a specific address (as we have clients with multiple locations) the search function is somewhat limited and you need to use a \* to find a specific search. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Ensuring I keep up-to-date with my accounts and push the new projects forward. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christopher D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher D.") CD Christopher D. Director, Business Development Mid-Market (51-1000 emp.) 11/5/2024 "Working with Membrain has been a very positive experience" 5/5 What do you like best about Membrain? Their customer success team is invested and committed to ensuring that our use of Membrain's modules meets our needs Review collected by and hosted on G2.com. What do you dislike about Membrain? Very easy implementation and excellent reporting tools Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Sales process standardization and pipeline management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Fernando M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando M.") FM Fernando M. Technical Sales Representative Manufacturing Enterprise (\> 1000 emp.) 1/9/2025 "Grateful with this Magnificent Tool" 5/5 What do you like best about Membrain? Organized Friendly Tool Everithing is step by step Review collected by and hosted on G2.com. What do you dislike about Membrain? It could be the Activity Stream, too much information but at the end is helpful too Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Project Management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dave N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave N.") DN Dave N. Sales Manager Small-Business (50 or fewer emp.) 12/13/2017 "Brought sales process to sales team working from same page" 4.5/5 What do you like best about Membrain? We created a sales process and dashboards customized to our needs. The process and playbooks can evolve to change what works and remove what does not. Review collected by and hosted on G2.com. What do you dislike about Membrain? A minor difference exists between a PC and an iPad in operation inside Membrain. This creates some issues when working with a salesperson while on the phone, where they are on an iPad and I am on a PC, instructing them how to access information. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Coaching sales teams based on their activities, resulting in improved prospecting. Pipeline forecasting: Production can look at capacity and adjust with projected pipeline volumes. Review collected by and hosted on G2.com. 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