--- title: Membrain Reviews meta\_title: 'Membrain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 224 reviews by the users' company size, role or industry to find out how Membrain works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 224 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Membrain Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [(26 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [(17 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [(15 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [(14 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [(11 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [(9 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [(5 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [(4 mentions)](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Membrain ##### 1. Ease of Use Users appreciate the **ease of use** in Membrain, noting its intuitive structure and seamless team adoption. [ See 26 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107541&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you like about Membrain? Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active LV Luc V. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and easy to manage" What do you like about Membrain? the tool is intuitive, pleasant, and easy to adopt ##### 2. Customization Users value the **highly customizable features** of Membrain, enhancing their efficiency in managing prospects and pipelines. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108189&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 3. Helpful Users value the **hands-on support** from Membrain, appreciating their commitment to helping with software adoption and success. [ See 17 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 4. Customer Support Users appreciate the **prompt and helpful customer support** from Membrain, enhancing their overall experience and satisfaction. [ See 15 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ##### 5. Customizability Users appreciate the **high customizability** of Membrain, enabling tailored workflows that enhance productivity and organization. [ See 14 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you like about Membrain? That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your sup ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you like about Membrain? I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer ### 5 Cons or Disadvantages of Membrain ##### 1. Missing Features Users note that the **missing features** in Membrain, like better email formatting and calendar usability, hinder productivity. [ See 11 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1106919&qs=pros-and-cons#reviews) See Related User Reviews ![Moises B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moises B.") MB Moises B. Mid-Market (51-1000 emp.) 4.0/5 "Membrain user for an Internal Sales role." What do you dislike about Membrain? When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 2. Learning Curve Users find the **steep learning curve** of Membrain challenging initially, though it offers robust features once mastered. [ See 9 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108378&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. ![Marius S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius S.") MS Marius S. 5.0/5 "Customizable CRM with Outstanding Support" What do you dislike about Membrain? I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. Th ##### 3. Incomplete Information Users find the **incomplete information** challenging, making it difficult to locate essential features and resources effectively. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1938665&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly customizable structure, but a learning curve for new users" What do you dislike about Membrain? It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ##### 4. Limited Features Users desire more **features and customization** in Membrain, especially for graphs and email formatting options. [ See 5 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1108673&qs=pros-and-cons#reviews) See Related User Reviews ![Luigi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luigi C.") LC Luigi C. Mid-Market (51-1000 emp.) 4.5/5 "good to follow the sales activity" What do you dislike about Membrain? no much graphs, i would like to see in graphs my numbers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great people and support, CRM a little hard to get used to" What do you dislike about Membrain? Maybe it's the way it's set up from my company, but there are duplication areas, and when I move a lead from prospect to qualified I have to go backwa ##### 5. Dashboard Issues Users experience **dashboard issues** with limited customization options and difficulties in exporting historical data effectively. [ See 4 mentions ](https://www.g2.com/products/membrain/reviews?filters%5Bsentiment_snippet%5D=1107557&qs=pros-and-cons#reviews) See Related User Reviews DP Drew P. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable CRM with Outstanding Support and Value" What do you dislike about Membrain? Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "PRP Membrain Experience" What do you dislike about Membrain? There are some areas of the dashboard that are a little difficult to setup charts, etc. Part of this is due to how my predecessor defined tasks, etc. ![Roberto Yui Weng H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roberto Yui Weng H.") RH Roberto Yui Weng H. 12/5/2025 "Optimization and Simplicity with Membrain" 5/5 What do you like best about Membrain? I like the simplicity and intuitiveness of Membrain. I enjoy its interface and its ease of use. The initial setup was very simple, practical, and intuitive. Review collected by and hosted on G2.com. What do you dislike about Membrain? Be able to change the color within the page like Dark Mode Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Membrain optimizes time, organizes and tracks opportunities, and improves productivity by offering a macro view. Salesforce was not oriented towards our specific goals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Jessica O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica O.") JO Jessica O. ANZ Client Services Manager Mid-Market (51-1000 emp.) 9/23/2024 "Great CRM, really is my second brain" 4/5 What do you like best about Membrain? I use Membrain every day - its a great CRM! The Task setting feature is something I can't live without. Intelligent integration across related projects - removing a contact from a company in one click updates all related projects. Its easy to create and implement a repeatable process for each client. You can also automate workflows to run on autopilot. Easy to use and the Membrain customer support team are always quick to respond and super helpful. Membrain meet can replace Calendly. Review collected by and hosted on G2.com. What do you dislike about Membrain? The email feature needs some UX/UI help - theres no undo button and the fonts get all weird when you copy paste from a difference source - even if you paste in a way that matches the destination style. Would also be great to add some more email formatting options like what is available in Gmail - e.g. newsletter style etc. The calendar feature needs a few tweaks to make it more user friendly - especially with recurring invites. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Membrian is my second brain - as a Client Services Manager it is a wonderful system that I can offload my brain into and easily delegate tasks to my team. Review collected by and hosted on G2.com. Show More 3/11/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel R.") DR Daniel R. Technical Support Representative Small-Business (50 or fewer emp.) 1/13/2025 "Great software to manage sales" 5/5 What do you like best about Membrain? You can customize to your organization needs and improve how communication works Review collected by and hosted on G2.com. What do you dislike about Membrain? Up to now, I haven't found any areas where the software needs improvement Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Provide full status of all the new projects for the customers Review collected by and hosted on G2.com. Show More 10/7/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CS charlotte s. operations assistant Small-Business (50 or fewer emp.) 10/2/2025 "Bit difficult to get head round to start but once learnt the basics its pretty easy" 4/5 What do you like best about Membrain? simple to add and delete items. can get graphs to show finer details Review collected by and hosted on G2.com. What do you dislike about Membrain? difficult to get use to to start with, and more advanced then i may need it for Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Easier for all in the company to see our revenue and get updates on projects Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dick H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dick H.") DH Dick H. Head of Business Development Small-Business (50 or fewer emp.) 2/15/2024 "CRM for people that want their CRM to inspire them" 4.5/5 What do you like best about Membrain? I've been using Membrain for over a year now. It's a very visual CRM with a number of features that I wouldn't want to live without now that I've used them: - a Kanban-style / visually appealing interface that includes the flexibility to align projects under corporate parent (very useful for us) - an enhanced and integrated Quotes section which might well have been inspired by user feedback (mine! I'm sure many others as well) - enhanced automated integration of social links - full control over pipeline design and flow - a strong reporting engine which is very flexible For new users, getting up to speed with the Membrain product is straightforward. Very different from other list-style CRMs I've used, which feel very rudimentary in comparison. I've been particularly impressed with the engagement from their support team, who listen to my problems and help me refine solutions, suggest integrations (of which there are many), and generally make my sales life easier. Review collected by and hosted on G2.com. What do you dislike about Membrain? Would love to see a native Notion integration. Would also like to see integration of AI-transcoding of meetings integrated into the CRM. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? I've been using Membrain's Prospects feature to create lists of potential sales targets, and their Sales Projects feature to drive sales where we've had engagement. Review collected by and hosted on G2.com. Show More 2/20/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Luigi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luigi C.") LC Luigi C. regional sales manager Mid-Market (51-1000 emp.) 11/8/2024 "good to follow the sales activity" 4.5/5 What do you like best about Membrain? the possibility to have multiple views on pipeline, customers and projects Review collected by and hosted on G2.com. What do you dislike about Membrain? no much graphs, i would like to see in graphs my numbers Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? helpfun for my activity Review collected by and hosted on G2.com. Show More Response from Alexandra Ghialamas of Membrain [Editedit](https://www.g2.com/survey_responses/membrain-review-10475948/official_response/edit) Hi Luigi, Thank you so much for your review, we're glad to hear Membrain helps you and your team keep track of your sales pipeline, customers and projects. That said, we're a bit surprised to hear you feel there's no much graphs, and we're curious to learn more about what has led to this experience. Membrain has many graph capabilities, ranging from pre-built analytics views to fully customizable dashboards where you can display your data from different perspectives. We are eager to help you make the most out of Membrain and its analytical capabilities, therefore our support team will be reaching out to you shortly, to explore your queries together and guide you accordingly. Talk soon, Alexandra - Membrain Customer Support Team 10/7/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MK Megan K. Business Development Small-Business (50 or fewer emp.) 12/20/2024 "Good but can be better" 3/5 What do you like best about Membrain? I like that I'm able to keep notes of customers and make tasks Review collected by and hosted on G2.com. What do you dislike about Membrain? I just have some ideas on how to make it better. 1. I wish there was a copy button, like if I hover over an email address or phone number or contact name it would copy it so I can paste it into a different form I am filling out. 2. I wish addresses were 10000 times easier to enter. It takes forever 3. I wish I could take a picture of a business card and it would enter it automatically 4. I wish the app could be used on Android 5. I wish i could put a custom signature in the emails 6. I wish I could import info from industry select-for Free 7. I wish when I made a task I can attach a contact so their email and phone number comes up. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Keeping me organized Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Francisco R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco R.") FR Francisco R. Representante Técnico de Ventas Manufacturing Enterprise (\> 1000 emp.) 1/13/2025 "Excellent program to manage project control" 5/5 What do you like best about Membrain? That adapts to the needs of the project, has good tracking and control Review collected by and hosted on G2.com. What do you dislike about Membrain? So far, in my use of Membrain, I haven't found anything I don't like. Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? So far, I have not encountered any problem that our support team cannot solve. Review collected by and hosted on G2.com. Show More 7/15/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Michelle T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle T.") MT Michelle T. Ingeniero de preventa Mid-Market (51-1000 emp.) 7/14/2025 "It helps me do my job much quicker and remain on control of wich updates i do to my coworkers." 5/5 What do you like best about Membrain? The customization and workflows along with how it has become our defacto CRM. Review collected by and hosted on G2.com. What do you dislike about Membrain? The manual workarounds for certain tools and lack of more robust analytics Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Following a consistent standarized process for our sales methodology and communication between pre-sales, sales and marketing coworkers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Antonio P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio P.") AP Antonio P. Sales Director Enterprise (\> 1000 emp.) 12/30/2024 "Perfect CRM for our company!" 5/5 What do you like best about Membrain? User friendly and how it connects all aspects of business growth Review collected by and hosted on G2.com. What do you dislike about Membrain? there are some changes made by my sales team that I do not receive emails Review collected by and hosted on G2.com. What problems is Membrain solving and how is that benefiting you? Proper customer evaluation as well as project detail follow up by sales team members Review collected by and hosted on G2.com. 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