The CS support is impeccable. They help out with vendor assessments and contribute to a really strong security posture. Review collected by and hosted on G2.com.
I wish there was an online chat feature so we were able to contact their CS team in real-time. Review collected by and hosted on G2.com.
HIPAA compliance guarantee, easy to use API Review collected by and hosted on G2.com.
No rolling deploy, no load balancer config, no postgres config/customization, postgres version out of date, no auto-scaling config Review collected by and hosted on G2.com.
One stop shop for compliance. You don;t have to be an expert. Review collected by and hosted on G2.com.
I have no complaints. So far so good.... Review collected by and hosted on G2.com.
Medstack provides a wide range of services to ensure the success of your health compliance projects. Our favourite is their expert support in providing critical security documentation required by negations of customer's security team, which is essential for closing deals. Medstack customer support is highly responsive to ensure the success of your projects. Review collected by and hosted on G2.com.
Medstack has some integration limitations, which require hosting your docker instances ( e.g. MongoDB ). As for the CD ( Continuous deployment ) has a limited way in which Medstack engineering team are working to expand. Review collected by and hosted on G2.com.
MedStack makes it so much easier to achieve HIPAA compliance needed to compete as a B2B digital health company. Rather than having to worry about the laundry list of items in a partner's security checklist, I can say "refer to Medstack" for many of them. Review collected by and hosted on G2.com.
The minor tradeoff is that I don't have direct control over the way I manage Azure. This isn't an issue today but could become one in the future. I'd also love a bit more direct knowledge / ability to manage performance in case of outages, etc. Review collected by and hosted on G2.com.
Dockerized containers allow us to create an application framework tuned to what we need. The ability to easily configure the sites allows us to scale easily. Review collected by and hosted on G2.com.
Not many downsides using Medstack. It provides a very specific service needed by our business. Review collected by and hosted on G2.com.
The attitude and culture of the company and the people it hires are unparalleled. I feel well taken care of, and I'm not afraid to ask for help. Review collected by and hosted on G2.com.
Wouldn't say I dislike, as it's a work in progress - figuring out usage, start times/dates, in accordance with launch and needs. Review collected by and hosted on G2.com.
The MedStack platform is easy to use, and the team has been very responsive with providing additional support when required. Review collected by and hosted on G2.com.
We haven't experienced any issues with MedStack as of yet. Review collected by and hosted on G2.com.
Service and product. We had no issue by using the product. Review collected by and hosted on G2.com.
Billing complex to understand. Payment with credit card not working easily from international. Review collected by and hosted on G2.com.
The support team is very responsive and helps with many technical and non-technical tasks. Services are easy to deploy and get up and running quickly. Review collected by and hosted on G2.com.
Low visibility into the network stack and logs. More database configuration and visibility would be nice Review collected by and hosted on G2.com.
Averages based on real user reviews.
1 month
16 months
16%