# Compliance Manager GRC Reviews
**Vendor:** Kaseya  
**Category:** [Security Compliance Software](https://www.g2.com/categories/security-compliance)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 118
## About Compliance Manager GRC
Compliance Manager GRC reduces IT risk by ensuring compliance with government or industry standards, as well as with the IT requirements included in any business contract, insurance policy, or your own IT security policies and procedures. Automated Compliance Process. Automates data gathering, issue management and the documentation required for any internal or external auditor through a web-based portal that&#39;s accessible from anywhere at any time from any computer. Continuous, Automated Compliance Monitoring. Move beyond point-in-time assessments. Compliance Monitor runs in the background, continuously scanning and verifying endpoint configurations to ensure real-time compliance with CIS Benchmarks and regulatory frameworks. Risk Manager. Gain a clear, up-to-date view of IT security, data security and compliance risks in one place. Quickly identify vulnerabilities and gaps before they become serious issues. Automate risk identification, assign priorities and generate Plans of Action and Milestones (POAM) to focus efforts on the most critical security and compliance risks. Eliminate guesswork with an intuitive risk dashboard that highlights key risks and recommended actions, empowering IT teams to make informed decisions quickly and effectively. Customized governance and compliance management. Manage multiple compliance standards at the same time in one centralized platform. Work from built-in compliance templates that you can modify or build your own standards from scratch with your specific controls and procedures. Dynamic reports and documentation. Automatically generates comprehensive evidence of compliance in the event of an audit. Instantly produce up-to-date policies and procedures manuals, risk analysis reports, plans of action and supporting documents. Track common controls across multiple standards. Eliminate duplication of effort managing the same control for multiple requirements in different standards. Customizable libraries of controls and requirements. Large libraries of controls and requirements are included. You can easily modify them to create your own standards. Built-in end user training, tracking and reporting Train and test users on IT security awareness to reduce risk. Track and report on user training participation and attestation to policy documents.



## Compliance Manager GRC Pros & Cons
**What users like:**

- Users value the **comprehensive compliance tracking** features of Compliance Manager GRC, streamlining document management for ISO compliance. (17 reviews)
- Users value the **comprehensive tracking of compliance** and document submission features for meeting ISO standards. (16 reviews)
- Users appreciate the **easy-to-use interface** of Compliance Manager GRC, making navigation and understanding a breeze. (15 reviews)
- Users value the **easy integrations** with Kaseya products, enhancing compliance management for multiple clients effortlessly. (8 reviews)
- Users appreciate the **easy-to-use and clean interface** of Compliance Manager GRC, enhancing their overall experience. (6 reviews)
- Easy Integrations (5 reviews)
- Users appreciate the **rich feature set** of Compliance Manager GRC, especially for managing standards and stakeholder engagement. (5 reviews)
- Customizability (4 reviews)
- Implementation Ease (4 reviews)
- Integration Capabilities (4 reviews)

**What users dislike:**

- Users find the **difficult setup** process challenging, especially for newcomers needing comprehensive onboarding and training. (6 reviews)
- Users find the **inadequate reporting** features unhelpful, lacking concise summaries and clarity in data presentation. (5 reviews)
- Users find that **integration issues** complicate the setup process and limit compatibility with various email systems. (5 reviews)
- Users express concerns about the **lack of guidance** , highlighting difficulties in onboarding and utilizing features effectively. (5 reviews)
- Users find **compliance difficulty** persists with Compliance Manager GRC, facing challenges in policy management and reporting delays. (4 reviews)
- Users find **feature deficiencies** in Compliance Manager GRC, lacking essential tools and intuitive processes for managing compliance. (4 reviews)
- Setup Difficulty (4 reviews)
- User Difficulty (4 reviews)
- Complex Implementation (3 reviews)
- Learning Difficulty (3 reviews)

## Compliance Manager GRC Reviews
  ### 1. Compliance Manager provides a great framework for compliance audits!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Compliance Manager GRC?**

This platform has only gotten better. We are now specializing in NIST + CMMC, HIPAA, PCI and CIS and Compliance Manager GRC has been the platform we needed to become great at compliance!

**What do you dislike about Compliance Manager GRC?**

It would be great if AI would review documentation we provide to determine if it meets the objective. If we had that, I would rate it 11 out of 10!

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Compliance Manager allows us to scan our client's networks and get accurate answers to many compliance answers. It also generates all the needed documentation and supporting forms needed to show compliance status, and scores.

  ### 2. Robust Program with Detailed Steps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rachel B. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Compliance Manager GRC?**

The most helpful bit about GRC is the step by step process in which it lays out what needs to be done and in what order. It offers help and tutorials for any topic to assist along the way. It is very comprehensive and robust.

**What do you dislike about Compliance Manager GRC?**

The realm of compliance is so involved, even having a great program like GRC, doesn't lighten the burden of becoming compliant. I also wish it provided template policies and procedures that we could whitelabel or customize for each client.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

GRC is helping me with getting my clients PCI DSS compliant. That benefits us as a company by building trust with our clients. It is showing that we have multiple layers of value and service.

  ### 3. A helpful tool for managing compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karim F. | Manager of IT and MSP Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

It allows me to work with multiple frameworks, and across multiple organizations. I also like that I can develop custom frameworks for specialized environments. The implementation was straight forward, and it is easy enough to deploy into client environments.

**What do you dislike about Compliance Manager GRC?**

The interface could do with an update. It is very simple to use and clean, but it looks outdated (see screenshot). As for ease of integration, I have been unable to integrate my network discovery tool, which I would like to do. Another feature that would be nice would be the ability to import and evaluate configuration files from switches, AP's, and other hardware. I have only needed to work with Customer Support once, and they were able to answer my questions as well as resolve my issue .

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Compliance Manager GRC allows me to offer compliance services to my clients, which is important for a number of reasons. The tool makes it much easier to monitor client environments, create audit documentation, run gap analysis, and other compliance -related activities.

  ### 4. GRC with technical detection capability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Compliance Manager GRC?**

Instead of starting off with Compliance questionnaires, CM-GRC makes use of its long experience with systems analysis and reporting (as it's based on Rapidfire Tools) to create an analysis first methodology for Security assessments.

This allows you to produce immediate results as the LAN/Cloud scans will turn up technical items that need to be addressed while you work on the more prosaic security review questions that are always included in an assessment.

Like many other tools, it allows you to combine standards from a long list of supported options, and consolidates these down into a relatively concise set of questions to answer.

Within the questions, features such as assignments to subject matter experts (internal or external), evidence attachments, and multiple ways to view and export results, make it easier to pace an assessment and track progress.

The questions contain plenty of guidance to understand the right answers and evidence to provide.

Lots of useful reports, graphics, marketing materials, etc for MSSP offerings.  The price is right.

**What do you dislike about Compliance Manager GRC?**

Vendor management needs attention; while it offers the ability to list vendors and to send them their own subset of security questions, this covers only non-compliant vendors.  When you track compliant or giant vendors (IE Microsoft, Amazon AWS), there's nowhere to manage those vendors.  I'd look for an ability to upload compliance docs, selecting the domains which are covered by those vendors in the shared responsibility.

While CM-GRC does integrate with other Kaseya solutions such as ITGlue and Vulscan (and even with a competitor such as Connectwise for ticketing), I'd like to see more integration options.  SSO for instance is klugey as you have to create the SSO in KaseyaOne from which you can link to CM-GRC, but not directly in CM-GRC.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Rather than fill out endless questionnaires and checklists, GRC combines the work into a perpetual-compliance solution where you can track progress and produce results for your MSSP customers and internal management alike.

  ### 5. GRC Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodney R. | Helpdesk Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Compliance Manager GRC?**

It makes managing compliance easier.  All of your Kaseya Tools integrate into it and pull all the appropriate information from those tools.  VSA X also has a script that will check and deploy the discovery agent so you don't have to worry about missing any workstations.

**What do you dislike about Compliance Manager GRC?**

I don't care for the layout it's to jumbled.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It made it so we are able to provide compliance to our clients when we couldn't before.  Now it's easy enough we feel comfortable being responsible for it.

  ### 6. Excellent for initial assessments and technical reviews

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard D. | Compliance Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

The discovery agents make data collection and understandin very simply. Pro Services is worth doing at least once.

**What do you dislike about Compliance Manager GRC?**

Creating Policies and procedures is not great. There is a process but it is more of a lets create a document that will meet the compliance need but is not actually useful.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Compliance Manager help us have a central portal for us and our clients to conduct assessments, storge policies reports and track our progress towards compliance with a number of different frameworks.

  ### 7. Very good app for compliance standards

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amit M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about Compliance Manager GRC?**

Compliance manager grc is very complete. It includes all the frameworks our clients need. It is easy to work on multiple compliance frameworks when their controls overlap.

**What do you dislike about Compliance Manager GRC?**

The flow of the program is not intuitive. Sometimes following the wizard you need to finish a step then go back as new options open up.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Clients have various compliance requirements. This helps us go through the different frameworks with them.

  ### 8. Compliance Manager GRC is a solid platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about Compliance Manager GRC?**

Compliance Manager GRC brings a lot of benefits to the table. The continous monitoring aspect with the CIS benchmarks is a very nice addition. The risk management section with the integration from the other Kaseya products such as Vulscan is also extremely beneficial

**What do you dislike about Compliance Manager GRC?**

I would say that there are a couple of opportunities for improvement on the product. Having the ability to have time based key risk indicators would be very helpful. But the biggest one is being able to integrate with other products outside of the Kaseya suite.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Helping our customers get to a more proactive cybersecurity state rather than just reactive.

  ### 9. You get out what you put in

**Rating:** 3.5/5.0 stars

**Reviewed by:** Larry R. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

The prepopulated policies that can help guide you as soon as you purcahse the tool.

**What do you dislike about Compliance Manager GRC?**

There is just so much work to do to make this effective, but that's true of all GRC systems!

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Being able to point to a vulnerability, show which standards it is not compliant with, then providing a solution for approval is streamlined with this.

  ### 10. A great entry point into Compliance as a Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sam R. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

Compliance has come along way in recent years. The UI enhancements have made using the system a lot more manageable and implement and maintain. It allows for several integrations with other Kaseya products that helps to pull in security data. The portals for client and vendor use are also a very powerful tool, though they could use some polish.

**What do you dislike about Compliance Manager GRC?**

The UI has much improved, like mentioned, however It can be challenging to understand the order of operations when introducing new people to the platform.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Organizing the information needs for Compliance requirements

  ### 11. Easy to use and step by step guidance for all sections to work together.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rikus D. | Systems and Projects Implementations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Compliance Manager GRC?**

Auto provisioning of Policies helps alot.

**What do you dislike about Compliance Manager GRC?**

Limited number of Standards it would be helpfull if we could import more Standards which may be Locally important not to say important to all countries but i believe all countries have their own standards and standard bodies which may make this extremely usefull.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Standards and procedures and policies are easy to manage and create

  ### 12. Good tool but missing a few critical marks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Compliance Manager GRC?**

Makes it significantly easier to manage compliance need for multiple clients at a time. it has features that ensures the data sharing and reporting is easy, secure and smooth for both MSPs and End Users. The tool being a SaaS offering means it has 0 setup required to get it up and running.

**What do you dislike about Compliance Manager GRC?**

It has random UI glitches and slowness that only go away when we reach out to the support team. We've had cases where the agent responsible for scanning the system for compliance requirement reporting took over a week and still required us to repeat the process. Although this was quite old, it's still a significant issue whenever it occurs.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Data sharing, reporting, tracking compliance data and documents.

  ### 13. Great if you are 100% Kaseya

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Compliance Manager GRC?**

Extremely convenient to use if you have the entire Kaseya suite, integrates very well.  Creating tasks is easy enough and the included annual exam for compliance is nice.

**What do you dislike about Compliance Manager GRC?**

Editing and managing custom policy sets/tools isn't very intuitive, by the time you're done you're stuck with that platform and can't move out of it with ease.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Clients that are dependent on meeting certain compliance requirements in order to receive grants, GRC lets us give external/view access to a client so they can track the progress.

  ### 14. Compliance Manager GRC enables recurring revenue easily

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony H. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

The platform enables us to keep our customers aligned with a range of certifications such as ISO and Cyber Essentials cheaply and effectively.

**What do you dislike about Compliance Manager GRC?**

Initially a lot to setup and get running but once you’ve mastered the platform it’s a breeze

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

As an MSP keeping customers compliant can be challenging. The application makes this easy and also enables us to capture additional revenue from customers as for things like ISO27002 we need to ensure EDR is everywhere. Etc.

  ### 15. Good but Challenging

**Rating:** 3.5/5.0 stars

**Reviewed by:** Peter C. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

The tools set, its fairly extensive and has alot in it.

**What do you dislike about Compliance Manager GRC?**

The documentation is lacking in my opinion, and a general "how to use" tutorial would be amazing to help figure out how everything works together.  Also I don't like how my daily scans overwrite the deep scan data.  That needs to be fixed.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Keeping track of regulations, controls, and the status of a compliance project.

  ### 16. Compliance Manager GRC

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chris T. | President / CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

One of the best ways to describe Compliance Manager GRC, is the turbo tax of compliance. 

This allows small clients the ability to be guided thru a compliance process.

**What do you dislike about Compliance Manager GRC?**

I am hoping ISO 27001 will be added, I am seeing high demand for this with customers.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

I wished the software was more linear and helps guide MSP thru walking the customer thru the Compliance Manager Process.

  ### 17. The thought is there but terrible implementation

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Compliance Manager GRC?**

Cost effective. Priced per site rather than device or asset.

**What do you dislike about Compliance Manager GRC?**

The reports are way too long and no Executive Summary report for directors or share holders. All the reports are tech based and just a repeat of the same info in each.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

An area to document compliance and how we're addressing it. Saves putting it in random SharePoint folders.

  ### 18. Compliance Manager GRC - Simplify the complex with confidence.

**Rating:** 5.0/5.0 stars

**Reviewed by:** David M. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

Love the prebuild frameworks or template library for standards and controls.  The progress scores and task management are helpful in getting traction with stakeholders.  Simplifies evidence management.

**What do you dislike about Compliance Manager GRC?**

Limited customisations allow some flexibility.  Reporting needs developing and updating.  Limited integrations

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Bringing together manual and disorganised compliance processes.  Clear progress and simplifies task management and evidence management.

  ### 19. Compliance Manager GRC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

Having the ability to create custom policies and procedures in individual sections makes it easier to make sure requirements from selected standards are met.

**What do you dislike about Compliance Manager GRC?**

Although having the ability to generate customized policies and procedures is great, I would prefer the ability to generate only policies or be able to select the type of policy (Information Security Policy).

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

CMGRC provides a centralized location for policies, procedures, Risk Management, POAMs, and the evidence that a customer is doing the controls and/or requirements in their policies and procedures is the greatest benefit.

  ### 20. Review for GRC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maher N. | IT Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about Compliance Manager GRC?**

One of the best things I noticed about the GRC is that you can keep track of the compliance and submit all the required documents and evidence for ISO compliance

**What do you dislike about Compliance Manager GRC?**

Mostly it will be the price of the GRC and hopefully this will be reduced

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Helping is achieving the ISO certification and keep tracking progress

  ### 21. I have used it for onboarding only

**Rating:** 3.0/5.0 stars

**Reviewed by:** Subhi K. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2025

**What do you like best about Compliance Manager GRC?**

It has so many different settings that helps the user to configure and follow his clients

**What do you dislike about Compliance Manager GRC?**

It feels that settings are not organized correctly and the UI seems out-dated

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It helps by putting a lot of manual work into one portal that saves a lot of time

  ### 22. Compliance mamanger GRC Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew G. | Company Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Compliance Manager GRC?**

Compliance Mamnager has been expremely valuable in allowing me to creates Security and Compliance Assessment for many different industries agains a variety of regulations.

**What do you dislike about Compliance Manager GRC?**

Employee integration is challenging. The target company musst either use 365 of Google. Other email systems are not recognized. Additionally, to use a non Kaseya training video is complex and does not alwaus work.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

As a small MSP, it allows me an easy integrated tool to create Compliane and Risk assessments.

  ### 23. Complaince made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** James R. | Technical Manager, Information Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about Compliance Manager GRC?**

Great for audits.
Great for compliance tasks.
Great Guidenace.

**What do you dislike about Compliance Manager GRC?**

that it doesnt yet have a POPIA module would be very helpfull for South African Partners

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

giving you visibility in your compliance status.
Great Built in workflows to assist the end user.

  ### 24. A good one!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Rafael S. | Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Compliance Manager GRC?**

It is very easy to go around, especially as we are following up on the questions.

**What do you dislike about Compliance Manager GRC?**

Nothing as of now, I think the product is ok.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It helps by staying compliance on our security stacks.

  ### 25. Compliance manager helps us help our customer to get compliant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about Compliance Manager GRC?**

Its very easy to use with all the frameworks we need already built inside.

**What do you dislike about Compliance Manager GRC?**

So far we haven found anything to dilike about GRC

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It help us help our customer to be compliant. It also drive sales within the IT-security space

  ### 26. A powerful  tool for organizing your compliance needs, but is in dire need of a UI improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sam R. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

Compliance manager provides a fantastic way to organize your client's compliance documents, proof of statements (policies, hardware/software data, etc) in a single interface. It's integration with other Kaseya products help to prevent duplicate data and legistical headaches. The client portal for both policy sign off and report access are great tools as well.

**What do you dislike about Compliance Manager GRC?**

The interface is clunky and it can often be difficult to find the information your looking for. It has VERY limited integrations with products outside of the Kaseya ecosystem.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It is a cost effective product for providing MSPs managing small business a way to organize their compliance needs. It also provides some basic tools and guidance on how to begin the compliance journy, with sample reports and guided data gathering.

  ### 27. Information and training for the product services was helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Compliance Manager GRC?**

Provides services for customers in need of compliance

**What do you dislike about Compliance Manager GRC?**

How to use properly and getting to know all the options within program

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Meeting guidelines and security measures for clients

  ### 28. Total waste of time and money

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2025

**What do you like best about Compliance Manager GRC?**

Absolutely nothing. The product never delivered what it was promised.

**What do you dislike about Compliance Manager GRC?**

Failed to deliver anything that we thought it was to deliver. This was the second product that we cancelled.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Compliance manager was to solve the report for the ASD8 and other standards and frameworks for compliance and status reporting. We never got anything out of it so we sort cancellation.

  ### 29. Intuitive UI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Greg K. | Security Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2025

**What do you like best about Compliance Manager GRC?**

The best thing about Compliance Manager is its UI. Very easy to use.

**What do you dislike about Compliance Manager GRC?**

Pricing models can get very convoluted at times, but it’s really not that bad.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It makes doing audits/reviews of companies easy. Makes it easy to show clients & get them in line with what compliance they are required to have.

  ### 30. Compliance made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruce R. | Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

The software tracks the status of compliance for both the client and us as the consultant. We utilize Kaseya's compliance specialist to handle calls with the client which takes much of the workload and management of our plate.

**What do you dislike about Compliance Manager GRC?**

Overall no complaints but it would be nice to directly import VPentest scans.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

We are able to assist clients with their compliance needs in house despite not having a lot of intensely expertise as we are able to leverage the knowledge of Kaseya's GRC consultants.

  ### 31. Good solution but more complete options available

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about Compliance Manager GRC?**

Simple dashboard and great if you want to quickly adopt their templates and apply to your own organisation. Seems easy to implement if you are doing this. Kaseya support is generally good and they want to help however they can. Lots of integrations available such as to ITGlue but how useful some of these are, I wasn't too convinced.

**What do you dislike about Compliance Manager GRC?**

It feels as though it is missing some specific elements such as around the surveying of third parties/vendors. Internal policy management isn't overly intuitive vs other options on the market.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

GRC is filling the gap of overseeing all policies and compliance vetting within an organisation. It seemed like it may be a good fit, however for us eventually we saw more suited options for us. It would fit a smaller business well that wants to move towards formalised compliance and making sure they are doing the right thing!

  ### 32. Value For Money , should work on performance

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Compliance Manager GRC?**

Compliance Manager has been a great tool in our arsenal to understand what are the exact issues our clients are dealing with when it comes to particular compliance needs. As a result, we have a platform to track all the compliance-related changes to our client machines. As a tool, it's a great solution for anyone who is looking to perform compliance checks for a wide ray of compliances. As a Saas product, Implementation was smooth and we did not have to do a lot of configurations either and we use a suite of Kaseya products so the integration was great as well.

**What do you dislike about Compliance Manager GRC?**

There have been times where we saw some amount of performance drops. This resulting in long delays on calls with client. This got to a point where we even had to reschedule the call due to this impact. It sometimes resolved on its own and sometimes we had to reach the support in order to get it resolved.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Compliance manager allows us to find things where our clients machine lack in terms of requirements that any signing authority has made mandatory. With this tool we dont have to manage things with meticulous details and we can easily get things checked with automatic checks however many times we want.

  ### 33. Stellar experience with GRC Compliance Manager!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert H. | Senior Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

GRC Compliance Manager makes it simple for our organization to build and maintain continued compliance with industry standards. We've saved our clients thousands over a traditional audit through a 3rd party.

**What do you dislike about Compliance Manager GRC?**

Compliance manager falls a bit short on the employee policy management.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Compliance manager is helping us get our customer base into compliance with industry standards. Helping us ease the burden on customers to complete assessments on their own or through a costly 3rd party auditor.

  ### 34. Great for MSPs and Consultants looking to provide a structured compliance management product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan G. | Chief Technology Officer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Compliance Manager GRC?**

Clean, easy to understand interface. You do need a decent understanding of compliance standards and auditing for it to provide the most value.

**What do you dislike about Compliance Manager GRC?**

The automatic sync of vulnerability and scanning data sync could use some ease of use work. If you actually tried to manage vulnerabilities through the GRC itself it can be tedious.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

I needed a centralized risk and compliance management platform primarily used for risk assessment.

  ### 35. Not As Helpful As Expected

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Compliance Manager GRC?**

There are many detailed compliance requirements to enable and monitor, capable of granular setup.

**What do you dislike about Compliance Manager GRC?**

Onboarding and training could be better.  Requires a lot of prior knowledge and experience to be able to fully utilize the product.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It allows us to identify security vulnerabilities to meet various industry compliance and enhance information protection.

  ### 36. Powerful but not as user friendly as comparable products

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mike C. | IT Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about Compliance Manager GRC?**

Rich feature set, but not much else to praise

**What do you dislike about Compliance Manager GRC?**

Data is not easily exportable if the review is not complete, answering questions requires a lot of guessing and there is not as much context or details on what each question is truly asking for

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Compliance Manager allows us to check a box that we are remaining compliant

  ### 37. Reasonably well balanced product

**Rating:** 2.5/5.0 stars

**Reviewed by:** Russell Q. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

It was easy to get signed up with them.  The product is reasonably easy to navigate.

**What do you dislike about Compliance Manager GRC?**

There is a lot of work on the client side to get this product working effectively.  The frameworks are not always up to date.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

We have to have a GRC product to manage our compliance projects for our clients.

  ### 38. Compliancy Manager is a powerful tool that meets our compliance needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andreas C. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Compliance Manager GRC?**

The automated data gathering and ease of use. It meets our needs regarding compliancy.
We use it to manage compliancy over 25 different companies. It was easy to get started and easy to integrate in our enviroment.
We use the GRC a couple of times every week.

**What do you dislike about Compliance Manager GRC?**

Onboarding was late and when we got it the person that made it wasent the correct onboarding staff.
The customer service is also lacking a bit but hopeful that will get better.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It is solving our compliancy needs.

  ### 39. Helpful tool to assist with meeting enterprise compliance requirements.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adel B. | Systems Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Compliance Manager GRC?**

I like the straightforward way you can go through the rapid baseline assessment to get an overview of the company's compliance standing, I really like the integration with other Kaseya tools that somewhat automates the evidence-gathering process, and I like how there are already libraries of controls including CMMC v2 and HIPAA.

**What do you dislike about Compliance Manager GRC?**

I'm not a fan of how a lot of the common controls are mapped to the compliance controls as written, I don't really like how a lot of the controls are written or explained, I think it lacks the automation it advertises, and unfortunately it doesn't help as much as I'd like to make the compliance process less grueling.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It provides a platform and system that standardizes the compliance process.

  ### 40. Kaseya/Rapid Fire Tools Compliance Manager GRC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Linus G. | CISO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

The platform is easy to use and well suited for multitenancy or organizations with multiple operating organizations

**What do you dislike about Compliance Manager GRC?**

The platform is limited on the number of frameworks it suppots out of the box.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Organizing all the supporting information for reporting and audits

  ### 41. Confusing and long winded.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

It has loads and loads of standards that you can assign and use. 
The question interface has keyboard shortcuts making it easier to fill in.

**What do you dislike about Compliance Manager GRC?**

Not very intuative. Reports are mediocre and a bit basic. 
Takes forever to fill in. Not very intuative.
Steep learning curve for not much benefit.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Adhering to security standards and compliance requirements. Should show risk and help manage compliance.

  ### 42. Compliance Manager GRC Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Steven T. | Service Desk Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

I found the documentation really insigntful and informative, i was able to walk through setting up, and integrating with other services.

**What do you dislike about Compliance Manager GRC?**

it can be a long process to get setup and integrated with other apps.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Giving clients a security overview and recomendations on improving security posture

  ### 43. A brief review of Compliance Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew L. | Senior Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Compliance Manager GRC?**

I like how easy it is to setup and receive reports.

**What do you dislike about Compliance Manager GRC?**

There is nothing i really dislike about the product.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It solves the problem of having multiple tools do multiple things.

  ### 44. Compliance Manger GRC moving forward

**Rating:** 3.5/5.0 stars

**Reviewed by:** Todd S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Compliance Manager GRC?**

There has been some serious developement and it continues to grow. As we continue to get more traction the product is helping streamline the compliance roadmap and generating good revenue and profit.

**What do you dislike about Compliance Manager GRC?**

It would be nice if there was a set by step wizard for running through the product.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

It is a good repository for evidence and guidance regarding the different compliance objectives.

  ### 45. Compliance Manager GRC

**Rating:** 5.0/5.0 stars

**Reviewed by:** John S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Compliance Manager GRC?**

for me it's the user-friendly interface as well as scalability, as our organizations grow, their compliance requirements may become more complex.  My clients appreciate the work we have done to ensure they have a centralized place to retrieve documents in case of an audit.

**What do you dislike about Compliance Manager GRC?**

The only complaint I have so far is that in the system standards it would be nice to be able to remove any non-relevant tasks/questions but after talking with Jose Borrego just now he mentioned "If you have a need to reduce the number of questions, then you would need to clone the system standard, delete any requirements not needed and the number of questions should be reduced when setting up the standards and controls (given that the number of requirements was reduced and therefore, less controls are needed to meet those requirements)"

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

for me it's the user-friendly interface as well as scalability, as our organizations grow, their compliance requirements may become more complex.  My clients appreciate the work we have done to ensure they have a centralized place to retrieve documents in case of an audit.

  ### 46. My company has been using this tool for a couple years and its does everything we need it to do.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Compliance Manager GRC?**

To be straight to the point, it checks all the boxes for our security needs. I love how it shows you what's missing and how to resolve it.

**What do you dislike about Compliance Manager GRC?**

I haven't found anything that I don't like about it.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Having to dig to find if something isn't compliant.

  ### 47. Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Compliance Manager GRC?**

The complation of all the data into just one page is super nice. Its also quite easy to implement, and ties in with other products that are already in place. Customer support has been nice, and has helped with some slight issues we've had and had them resolved quickly. All of our clients with compliance requirements have this set up, and the amount of features we have at our finger tips is great.

**What do you dislike about Compliance Manager GRC?**

The only real downside is the UI. It can sometimes feel a bit clunky.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Compliance Manager GRC allows for the compilation of all the data we need in one place.

  ### 48. Compliance Manager GRC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Compliance Manager GRC?**

How it helps bring governance, as well as the use of the standards & controls with the policies & procedures for the different frameworks such as HIPAA, NIST, etc.

**What do you dislike about Compliance Manager GRC?**

I wish it was possible to import Internal/external scans from vpentest.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Helps identify the importance and need for security compliance and security risk analysis

  ### 49. Complying with Risk and Governance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roman  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Compliance Manager GRC?**

The ability to manage so many different clients on so many compliance frameworks is a blessing in itself.  The ability to manage vendors, have client views and store artifacts is icing on the cake.  Top it off with the cherry of robust reporting and exhibits is that cherry we all need.

**What do you dislike about Compliance Manager GRC?**

With the ever-growing framework the ability to grow is great.  Some of the controls should grow a little faster than they are.  All good things take time though.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

Trying to get all this done without a central repository and reporting would be a daunting task.  With the GRC it makes it solvable with ease.

  ### 50. Great Product For Compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessalyn A. | Tech Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Compliance Manager GRC?**

It help us documents compliance data for our clients. It help what we need to work on for our client.

**What do you dislike about Compliance Manager GRC?**

I do not dislike any but to many documentation.

**What problems is Compliance Manager GRC solving and how is that benefiting you?**

We are using the compliance to make sure our client are compliance to the FTC.



- [View Compliance Manager GRC pricing details and edition comparison](https://www.g2.com/products/compliance-manager-grc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+17%3A57%3A01+-0500&secure%5Bsession_id%5D=d6049ba3-6bbe-4222-a26a-a0bda1c0a50c&secure%5Btoken%5D=38f0e6809ef3834340860be3c20be0f78ce996fea24137f87db520fd75b07a19&format=llm_user)
## Compliance Manager GRC Integrations
  - [BullPhish ID](https://www.g2.com/products/bullphish-id/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [Dark Web ID](https://www.g2.com/products/dark-web-id/reviews)
  - [Datto AV](https://www.g2.com/products/datto-av/reviews)
  - [Datto Endpoint Detection and Response (EDR)](https://www.g2.com/products/datto-endpoint-detection-and-response-edr/reviews)
  - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
  - [Datto SaaS Protection](https://www.g2.com/products/datto-saas-protection/reviews)
  - [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews)
  - [IT Glue](https://www.g2.com/products/it-glue/reviews)
  - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)
  - [RocketCyber](https://www.g2.com/products/rocketcyber/reviews)
  - [VulScan](https://www.g2.com/products/vulscan/reviews)

## Compliance Manager GRC Features
**Maintenance of Compliance**
- HIPAA Compliance
- Employee Training
- Policy Management
- Auditing & Risk Assessment
- BAA Management
- Document Management System
- Incident Management
- Measures Management

**Administration**
- Data Modelling
- Recommendations
- Workflow Management
- Dashboards and Visualizations

**Management**
- Business Glossary
- Data Discovery
- Reporting and Visualization

**Compliance**
- Sensitive Data Compliance
- Training and Guidelines
- Policy Enforcement
- Compliance Monitoring

**Security**
- Roles Management
- Compliance Management

**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

**Data Quality**
- Data Preparation
- Data Unification

**Maintainence**
- Policy Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Data Governance**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

## Top Compliance Manager GRC Alternatives
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  - [Drata](https://www.g2.com/products/drata/reviews) - 4.7/5.0 (1,167 reviews)
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