High Reliability and Low Downtime
Strong Implementation Support
Effective Accuracy & Integrations
User-Friendly Dashboards Review collected by and hosted on G2.com.
Difficulty in Diagnosing Issues
Cost and Support Concerns Review collected by and hosted on G2.com.
Runs well with little down time. Plenty of implementation help (which is needed). Accuracy and integrations have worked well. There are great third-party vendors to help in setup and in project management of Manhattan deployments. Review collected by and hosted on G2.com.
Takes a lot of care and feeding. There is also not much standardization among Manhattan products (such as Enterprise Order Management to Warehouse Management System). Some administrative tools just flat don't work and you have to work around it. The product is highly customized to you, so even on the same version it is hard to take the knowledge and experience from one brand to another. Make sure you get an independent integrator to help you in your setup and auditing Manhattan's pro services. Review collected by and hosted on G2.com.
Dashboard functionality is easy and useful.
Sales order fulfillment is a streamlined process. Review collected by and hosted on G2.com.
Application performance is poor.
UI is not user friendly and contains very little result sets on a screen. .
When using the application with non Manhattan product integrations, limitations to the user experience increase due to "customization" needs.
Pricey modifications are required on the base product more often than not. Review collected by and hosted on G2.com.
It seems to be a very reliable order management system and it does the job well Review collected by and hosted on G2.com.
Issues that pop up with OMS often are hard to diagnose Review collected by and hosted on G2.com.
Manhattan was very easy to use especially in the app form Review collected by and hosted on G2.com.
I don’t have much to dislike about it as a customer. It did all that I needed it to. Review collected by and hosted on G2.com.
Everything that it offers is great. Would recommend. Review collected by and hosted on G2.com.
Nothing is fun to mind that I disliked at all. Review collected by and hosted on G2.com.
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