# ActiveOrder™ vs Salesforce Order Management Comparison | | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Star Rating** | 3.6 out of 5 | 4.2 out of 5 | | **Total Reviews** | 6 | 121 | | **Largest Market Segment** | Enterprise (66.7% of reviews) | Mid-Market (44.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### ActiveOrder™ Pros: - Accuracy (1 reviews) - Ease of Use (1 reviews) Cons: - Poor Customer Support (1 reviews) - Pricing Issues (1 reviews) ### Salesforce Order Management Pros: - Order Management (37 reviews) - Ease of Use (18 reviews) Cons: - Complexity (11 reviews) - Expensive (9 reviews) --- ## Ratings Comparison | Rating | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Meets Requirements** | Not enough data | 9.0 (61 reviews) | | **Ease of Use** | Not enough data | 8.3 (103 reviews) | | **Ease of Setup** | Not enough data | 7.8 (77 reviews) | | **Ease of Admin** | Not enough data | 7.9 (25 reviews) | | **Quality of Support** | Not enough data | 8.8 (60 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.4 (25 reviews) | | **Product Direction (% positive)** | Not enough data | 8.0 (63 reviews) | --- ## Pricing ### ActiveOrder™ #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Salesforce Order Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Retail Distributed Order Management Systems | Product | Score | Reviews | |---|---|---| | **ActiveOrder™** | N/A | N/A | | **Salesforce Order Management** | N/A | N/A | #### Administration | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Dashboards** | Not enough data | Not enough data | | **Reports & Analytics** | Not enough data | Not enough data | #### Inventory Control | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Inventory Management** | Not enough data | Not enough data | | **Inventory Sourcing** | Not enough data | Not enough data | #### Omni-Channel | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Customer Service** | Not enough data | Not enough data | | **Order Fulfillment** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | ### Order Management | Product | Score | Reviews | |---|---|---| | **ActiveOrder™** | N/A | N/A | | **Salesforce Order Management** | 8.9/10 | 40 | #### Order Entry | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Entry** | Not enough data | 8.6 (37 reviews) | | **Register** | Not enough data | 8.7 (36 reviews) | | **Notifications** | Not enough data | 8.6 (36 reviews) | | **Order Entry** | Not enough data | Not enough data | | **Remote Order Entry** | Not enough data | Not enough data | #### Order Tracking | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Shipping** | Not enough data | 9.1 (35 reviews) | | **Tracking** | Not enough data | 8.9 (37 reviews) | | **Backorder** | Not enough data | 8.3 (35 reviews) | | **Discount Management** | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | #### Inventory Management | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Stock Levels** | Not enough data | 9.2 (34 reviews) | | **Flow Of Goods** | Not enough data | 8.7 (34 reviews) | | **Reserving Goods** | Not enough data | 8.9 (33 reviews) | #### Customer Management | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Order Status** | Not enough data | 9.3 (34 reviews) | | **Information Access** | Not enough data | 8.7 (35 reviews) | | **Email Notifications** | Not enough data | 9.4 (35 reviews) | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Recurring Orders** | Not enough data | Not enough data | #### Subscription Management | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Payment Data** | Not enough data | 8.9 (34 reviews) | | **Payment Gateway** | Not enough data | 8.8 (31 reviews) | | **Billing** | Not enough data | 8.9 (32 reviews) | | **Automatic Payments** | Not enough data | 9.0 (32 reviews) | | **Real-Time Data** | Not enough data | Not enough data | #### Agentic AI - Order Management | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | #### Additional Functionality | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Multi-Location** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Product Configurator** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Inventory Auditing** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Invoice Creation** | Not enough data | Not enough data | | **Order Fulfillment** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Shipping Management** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **eCommerce Management** | Not enough data | Not enough data | | **Delivery Management** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Returns Management** | Not enough data | Not enough data | | **Label Printing** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Catalog Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Backorder Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Order Routing** | Not enough data | Not enough data | | **Promotion Optimization** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Shipping Labels** | Not enough data | Not enough data | | **Customer Management** | Not enough data | Not enough data | | **Order Processing** | Not enough data | Not enough data | | **Exchange Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Special Order Management** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **ActiveOrder™** | N/A | N/A | | **Salesforce Order Management** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management) **Unique to ActiveOrder™ (1):** [Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems) --- ## Reviewer Demographics ### By Company Size | Segment | ActiveOrder™ | Salesforce Order Management | |---|---|---| | **Small-Business** | 16.7% | 21.2% | | **Mid-Market** | 16.7% | 44.9% | | **Enterprise** | 66.7% | 33.9% | ### By Industry #### ActiveOrder™ - **Retail:** 50.0% - **Management Consulting:** 16.7% - **Information Technology and Services:** 16.7% - **Apparel & Fashion:** 16.7% #### Salesforce Order Management - **Information Technology and Services:** 12.8% - **Retail:** 10.3% - **Accounting:** 6.0% - **Computer Software:** 6.0% - **Automotive:** 5.1% - **Financial Services:** 5.1% - **Insurance:** 2.6% - **Health, Wellness and Fitness:** 2.6% - **Marketing and Advertising:** 2.6% - **Consumer Services:** 2.6% - **Other:** 44.4% --- ## Alternatives ### Alternatives to ActiveOrder™ - [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (335 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (383 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3881 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (360 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.3/5 stars (348 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (221 reviews) - [Skynamo Sales Platform](https://www.g2.com/products/skynamo-sales-platform/reviews) — 4.6/5 stars (184 reviews) - [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews) - [Katana Cloud Inventory](https://www.g2.com/products/katana-cloud-inventory/reviews) — 4.4/5 stars (123 reviews) ### Alternatives to Salesforce Order Management - [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (335 reviews) - [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (383 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3881 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.3/5 stars (348 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (221 reviews) - [Conexiom](https://www.g2.com/products/conexiom/reviews) — 4.6/5 stars (66 reviews) - [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews) - [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) — 3.8/5 stars (121 reviews) --- ## Top Discussions ### ActiveOrder™ No discussions available for this product. ### Salesforce Order Management No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/activeorder-vs-salesforce-order-management)