# ManageEngine Endpoint Central vs ManageEngine Endpoint Central MSP Comparison
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## AI Generated Summary
- **G2 reviewers report** that ManageEngine Endpoint Central excels in overall user satisfaction, boasting a significantly higher G2 Score compared to its MSP counterpart. Users appreciate the comprehensive suite of features, including OS deployment, patch management, and a self-service portal, which streamline IT management tasks.
- **Users say** that the implementation process for ManageEngine Endpoint Central is notably smooth, with many highlighting the intuitive onboarding wizard that facilitates quick setup. In contrast, some users of Endpoint Central MSP have mentioned challenges in configuration, which can hinder the initial experience.
- **Reviewers mention** the quality of support provided by ManageEngine Endpoint Central, with feedback praising the "very quickly support and professional experts." This level of support is a key differentiator, as users of Endpoint Central MSP have reported a more average support experience.
- **According to verified reviews** , ManageEngine Endpoint Central is favored for its extensive feature set, which includes asset inventory and remote management capabilities. Users find these tools essential for effective endpoint management, while Endpoint Central MSP, although offering bundled services, lacks the same depth in features.
- **Users highlight** the ease of use of ManageEngine Endpoint Central, with a consistent score reflecting its user-friendly interface. In comparison, while Endpoint Central MSP also scores well in usability, it does not match the overall satisfaction levels reported by users of the standard version.
- **Reviewers note** that ManageEngine Endpoint Central's robust patch management capabilities are a standout feature, with users describing the process as "effortless" for deploying patches. This contrasts with the MSP version, where users have indicated that while patch management is included, it may not be as seamless as in the standard version.



| | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 1,091 | 27 | 
| **Largest Market Segment** | Mid-Market (65.6% of reviews) | Mid-Market (48.1% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### ManageEngine Endpoint Central

Pros:
- Ease of Use (472 reviews)
- Patch Management (407 reviews)

Cons:
- Missing Features (154 reviews)
- Feature Issues (119 reviews)

### ManageEngine Endpoint Central MSP

Pros:
- Easy Deployment (4 reviews)
- Asset Management (3 reviews)

Cons:
- Missing Features (2 reviews)
- Clunky Interface (1 reviews)

---
## Ratings Comparison
| Rating | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
  | **Meets Requirements** | 8.8 (919 reviews) | 8.3 (23 reviews) | 
  | **Ease of Use** | 8.7 (958 reviews) | 8.7 (25 reviews) | 
  | **Ease of Setup** | 8.6 (874 reviews) | 8.1 (21 reviews) | 
  | **Ease of Admin** | 8.8 (850 reviews) | 8.7 (22 reviews) | 
  | **Quality of Support** | 8.4 (861 reviews) | 8.0 (23 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (814 reviews) | 8.3 (20 reviews) | 
  | **Product Direction (% positive)** | 9.3 (903 reviews) | 8.5 (24 reviews) | 

---
## Pricing

### ManageEngine Endpoint Central

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: Free upto 25 endpoints

Key Features:
- Onboarding and Enrollment 
- Device Provisioning
- Two Factor Authentication

[Browse all 5 editions](https://www.g2.com/products/manageengine-endpoint-central/pricing)

#### Free Trial

Yes

### ManageEngine Endpoint Central MSP

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 8.1/10 | 348 |
| **ManageEngine Endpoint Central MSP** | 8.1/10 | 5 |

#### Scope

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.5 (280 reviews) | 8.0 (5 reviews) | 
| **Multi-OS Support** | 8.6 (294 reviews) | 9.0 (5 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Reporting and Alerts** | 8.6 (304 reviews) | 8.0 (5 reviews) | 
| **Endpoint Protection** | 8.2 (285 reviews) | 6.7 (5 reviews) | 
| **Remote Wiping** | 8.0 (258 reviews) | 7.7 (5 reviews) | 

#### Management

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Device Enrollment** | 8.5 (280 reviews) | 9.0 (5 reviews) | 
| **Device Configuration** | 8.6 (288 reviews) | 9.0 (5 reviews) | 
| **Device Compliance** | 8.7 (283 reviews) | 8.0 (5 reviews) | 
| **Usage Information** | 8.7 (276 reviews) | 8.0 (5 reviews) | 
| **Data Separation** | 8.1 (247 reviews) | 7.3 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (24 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (26 reviews) | Not enough data | 
| **Decision Making** | 7.5 (22 reviews) | Not enough data | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **ManageEngine Endpoint Central MSP** | N/A | N/A |

#### Administration

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Device Control** | Not enough data | Not enough data | 

#### Functionality

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **System Isolation** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Analysis

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Automated Remediation** | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 8.7/10 | 33 |
| **ManageEngine Endpoint Central MSP** | N/A | N/A |

#### ServiceNow Apps

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **ServiceNow Integration** | 8.4 (25 reviews) | Not enough data | 
| **Value** | 8.8 (27 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **ManageEngine Endpoint Central MSP** | N/A | N/A |

#### Generative AI

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 7.2/10 | 314 |
| **ManageEngine Endpoint Central MSP** | 6.4/10 | 7 |

#### Generative AI

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **AI Text Summarization** | 7.2 (309 reviews) | 6.4 (7 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **ManageEngine Endpoint Central MSP** | N/A | N/A |

#### System Control

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 7.8/10 | 407 |
| **ManageEngine Endpoint Central MSP** | 7.3/10 | 11 |

#### Analysis

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Threat Detection** | 7.5 (323 reviews) | 5.2 (8 reviews) | 

#### Platform

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Unified Communications Platform** | 7.7 (311 reviews) | 6.0 (8 reviews) | 
| **Remote Access** | 8.8 (379 reviews) | 8.1 (9 reviews) | 
| **ITIL Policy Compliance** | 8.2 (325 reviews) | 7.4 (9 reviews) | 
| **Asset Tracking** | 8.6 (369 reviews) | 8.7 (10 reviews) | 
| **IT Knowledge Management** | 8.1 (332 reviews) | 8.3 (8 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Endpoint Protection** | 8.1 (332 reviews) | 6.7 (8 reviews) | 
| **Patch Management** | 9.0 (393 reviews) | 8.8 (11 reviews) | 
| **Disaster Recovery** | 7.2 (300 reviews) | 6.0 (7 reviews) | 
| **Service Management** | 8.2 (336 reviews) | 7.9 (7 reviews) | 
| **Workflow Management** | 7.8 (309 reviews) | 7.5 (8 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (10 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (10 reviews) | Not enough data | 
| **Decision Making** | 7.8 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)

**Unique to ManageEngine Endpoint Central (4):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)



---
## Reviewer Demographics

### By Company Size

| Segment | ManageEngine Endpoint Central | ManageEngine Endpoint Central MSP | 
|---|---|---|
| **Small-Business** | 10.4% | 37.0% | 
| **Mid-Market** | 65.6% | 48.1% | 
| **Enterprise** | 24.1% | 14.8% | 

### By Industry

#### ManageEngine Endpoint Central

- **Information Technology and Services:** 14.7%
- **Financial Services:** 6.5%
- **Manufacturing:** 4.6%
- **Banking:** 4.6%
- **Hospital & Health Care:** 4.6%
- **Computer Software:** 3.6%
- **Computer & Network Security:** 3.4%
- **Government Administration:** 3.4%
- **Construction:** 2.5%
- **Insurance:** 2.0%
- **Other:** 50.2%

#### ManageEngine Endpoint Central MSP

- **Information Technology and Services:** 25.9%
- **Computer & Network Security:** 11.1%
- **Telecommunications:** 7.4%
- **Government Administration:** 7.4%
- **Education Management:** 7.4%
- **Computer Software:** 7.4%
- **Renewables & Environment:** 3.7%
- **Management Consulting:** 3.7%
- **Information Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Other:** 18.5%

---
## Alternatives

### Alternatives to ManageEngine Endpoint Central

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3938 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (756 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (408 reviews)
- [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (266 reviews)

### Alternatives to ManageEngine Endpoint Central MSP

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1032 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (408 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3967 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (756 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)

---
## Top Discussions

### ManageEngine Endpoint Central

- Title: [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) — 3 comments
  > **Top comment:** "Manage Engine desktop central is the wonderful sistem for asset management, for patch management and for MDM .  "
- Title: [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) — 1 comment, 1 upvote
  > **Top comment:** "Manage Engine is a brand and managed by Zoho Corporation"
- Title: [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) — 1 comment
  > **Top comment:** "ManageEngine Destop is an excellent way to manage updates and security on your devices. The generosity of allowing up to 25 devices free is a wonderful..."
- Title: [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) — 1 comment
  > **Top comment:** "Unified Endpoint Management"
- Title: [What is the easiest way to apply the policies and assignments to a new system?](https://www.g2.com/discussions/what-is-the-easiest-way-to-apply-the-policies-and-assignments-to-a-new-system) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Sabin,

You can group a specific computers ( via the custom group feature) automatically based on a set of rules, and deploy policies to those..."

### ManageEngine Endpoint Central MSP

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/manageengine-endpoint-central-vs-manageengine-endpoint-central-msp)