--- title: Managed IT Services Reviews meta_title: 'Managed IT Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Managed IT Services works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 2 scale: '5' date_modified: '2025-03-10' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # Managed IT Services Reviews **Vendor:** Systems Solution **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 4.0/5.0 **Total Reviews:** 2 ## About Managed IT Services Managing technology (and its users) is an everyday task. Yet, despite technology’s critical importance in keeping your business and systems running smoothly, effective management is often overlooked. Your staff is inundated with mission-focused tasks leaving IT management on the wayside or to a team with limited resources and time. Whether you need a new user added to your network, help with an application, have login issues or need server software updated, you will need an IT support team. We proactively maintain your IT environment, guide your decision-making process and provide knowledgeable answers and expert help when you have a question or request. SSI is a top-ranked, full service IT services company that doesn’t just step in when something goes wrong, but takes complete responsibility for your IT services, from our local office that’s staffed 24/7. ## Managed IT Services Reviews ### 1. Great Managed IT Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Managed IT Services?** I liked the business plan that they were using, the features are great, the ease of integration was fantastic as they did all the heavy lifting, and the implementation was smooth. The fact that we were able to get this moving prior to my leaving the company was fantastic **What do you dislike about Managed IT Services?** I belive they can be a little more transparent when working with them, but other than that it was great **Recommendations to others considering Managed IT Services:** Go to them with honesty, tell them what you need, when you need it, how you need it, and why you need it. To have your expectations met you need to be open about what they are. **What problems is Managed IT Services solving and how is that benefiting you?** For a small company that requires a high IT prsence, this allows you to stay under budget while offering quality support ### 2. Reliable service **Rating:** 4.0/5.0 stars **Reviewed by:** Jola M. | Head of Business Systems, Procurement and Planing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Managed IT Services?** A fast and free approach. The issue is solved in the given timeframe with ease and high quality standards. High quality customer support. Can be frequently used and easily integrated. **What do you dislike about Managed IT Services?** The time frame might sometimes be longer than expected on the critical level issues. **Recommendations to others considering Managed IT Services:** Prepare the plan of requirements. Conduct due diligence on what services you require and your urgency approach so that the business-critical issues are addressed as soon as possible. **What problems is Managed IT Services solving and how is that benefiting you?** Managed IT Services is assisting with the functionality of IT services in the business, transferring the responsibility of IT maintenance from the customer to the service provider. - [View Managed IT Services pricing details and edition comparison](https://www.g2.com/products/managed-it-services-2022-12-07/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+09%3A23%3A41+-0500&secure%5Bsession_id%5D=0a05ad3b-e867-4506-932e-68749d97f38e&secure%5Btoken%5D=4936e348f5b73ed697a9ee4f9afeab55e40bb9d1a6bb58fa227a35f695290e85&format=llm_user) ## Managed IT Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Managed IT Services Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (184 reviews) - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) - 4.8/5.0 (140 reviews) - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (134 reviews)