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Cognisys Reviews & Provider Details

Cognisys Reviews (69)

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Cognisys Reviews (69)

4.7
69 reviews
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Ante P.
AP
Ante P.
Small-Business (50 or fewer emp.)
"Great auditor, practical ISO 27001 internal audit"
4.5/5
What do you like best about Cognisys?

Mostly Heinrich. He came to every session prepared and kept us on schedule. When we got to a control, he asked to see the actual records, for example our onboarding and offboarding evidence and the last tabletop exercise. He also went through our systems and engineering setup to see how things work in practice. At the close-out he walked us through his findings, so the written report held no surprises. It arrived the next working day. Every finding names the clause or control and comes with a concrete recommendation, and many of them point back to our own ISMS plan, so we could turn them into corrective actions right away. Working directly in our compliance platform saved us a lot of back and forth too. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Not much. The audit plan had a bit of template text left over from another standard, and we had to sort out which time zone the session times were in. Both were minor and didn't affect the audit itself. Review collected by and hosted on G2.com.

Sari I.
SI
Sari I.
Information Security Officer
Small-Business (50 or fewer emp.)
"Strong, Responsive Team That Manages Controls and Risk Seamlessly"
5/5
What do you like best about Cognisys?

Strong team overall. They set up controls, manage risks, run tests, and keep policies updated, and they’re very responsive whenever we need support. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing at all—they were really great to work with. Review collected by and hosted on G2.com.

Kushan K.
KK
Kushan K.
Small-Business (50 or fewer emp.)
"Exceptional Audit Support and Guidance"
5/5
What do you like best about Cognisys?

I like Cognisys because the account manager was very personable and accommodating, really listening to our requirements. They offered better pricing compared to others. The internal auditor Ankita was fantastic, guiding us through the process well and keeping us consistently informed. The project manager also helped in putting the program together, scheduling everything, and keeping the momentum going. I also appreciate the helpful insights provided by Cognisys during the ISO 27001 certification process. The internal audit services provided by Cognisys are something we will need going forward, and I look forward to engaging with them again for our requirements. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

N/A Review collected by and hosted on G2.com.

Steven C.
SC
Steven C.
Vice President, Product Engineering
Small-Business (50 or fewer emp.)
"Zero to Compliant for a startup with one-man ISMS - Cognisys was key to success"
4.5/5
What do you like best about Cognisys?

They give you a structure to follow. The work is split into modules, and after each workshop you get a written list of actions with names against them, so I always knew what the next thing was.

They are sensible about scope and know their stuff. We are fully remote, BYOD, no office, and everything runs on managed PaaS. Rather than asking us to produce evidence for controls we don't have, they helped us take things out of scope with a written reason we can confidently show an auditor.

They manage progress, advise on drafting documents and entering them into Vanta correctly. Risk register, tabletop exercise report, management review pack, non-conformity register with root cause analysis. That is a lot of work we got right the first time, saving untold hours of effort.

The internal audit was a real audit. It picked up things Vanta's automated tests hadn't, and we came out of it with findings and actions, including some non-conformities.

Day to day the engagement runs in a shared Slack channel with a named consultant and a project coordinator. Replies are quick, and when our consultant was on leave they put someone else on it. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing to put a finger on. It is a lot to take on for a small team on both sides of the engagement - even so there were weeks I think we could have moved faster. After openly communicating this, the team stepped up the pace respectively. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you so much for this thoughtful review!

We're delighted to hear about Squad AI's path through ISO 27001 and SOC 2 as a small team.

Your feedback on pace is well taken, engagements like this really do move at the speed of whoever owns it internally, and we're glad that openly flagging this led to us stepping up the pace together.

Thank you for trusting us to help Squad AI get audit-ready while staying focused on your product.

Severino M.
SM
Severino M.
Gerente de Operaciones
Small-Business (50 or fewer emp.)
"Effective guidance and high team availability for SOC 2"
5/5
What do you like best about Cognisys?

What we value most is the team’s availability and their consistent follow-up, which ensures quick responses to our questions. We also appreciate their technical judgment when reviewing our documentation, as well as how clear and actionable their feedback is. The templates they provide give us a solid baseline for drafting policies, and their follow-up review makes it very clear what we need to adjust in order to meet audit requirements. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

So far, we haven’t received any significant negative feedback. The workflow built around templates, document reviews, and follow ups has been working as expected and fits our needs. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you so much for this thoughtful review.

We're glad to hear that our team's availability and consistent follow-up have translated into quick, responsive support for your SOC 2 documentation needs. Providing clear, actionable feedback and reliable templates as a baseline for policy drafting is central to how we work, so it's great to know that workflow of templates, reviews, and follow-ups is fitting your needs well.

Thank you again for trusting us with your SOC 2 certification journey.

Verified User in Computer Software
PC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Thorough internal ISO 27001 audit that genuinely helped us improve"
5/5
What do you like best about Cognisys?

The auditor was very thorough. The interviews with our team went deep into how our controls actually work day to day, not just whether a policy document exists. The feedback was practical and specific, and it genuinely helped us improve rather than just tick boxes. The whole engagement was professional and well organised. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing significant. Our experience has been positive overall and we have no real complaints about the engagement. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Tailored Consulting with Excellent Support"
4.5/5
What do you like best about Cognisys?

I love how Cognisys was really responsive and aware that we're not your typical SaaS or non-tech company, which made their approach feel genuinely customized and not just a standard solution that didn't fit us. They took time to talk through the process and tailored everything specifically to our use case. It was really valuable to have the ability to chat on Slack, making communication easy and having workshops that were very useful while keeping our time commitment minimal. Having nice people to work with who are understanding and friendly is awesome too. Overall, their ability to provide support on demand through Slack, help us understand specifics about what tests apply, and resolve our questions were highlights for me. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

N/A Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you so much for your review! We're glad you felt supported throughout your certification journey with regular comms and workshops. Thank you for taking the time to share your experience.

Verified User in Computer Software
PC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Collaborative, Well-Organised Audit with Clear Communication"
5/5
What do you like best about Cognisys?

The team is genuinely a pleasure to work with. They're highly knowledgeable, well-prepared, and approach the audit as a collaborative exercise rather than a checklist. Communication throughout was consistent and clear, timelines were respected, and the deliverables (interview scheduling, evidence tracking, final report) were all well organised. Special mention to the lead auditor and QA reviewer who were responsive, patient with our clarification questions and always constructive in their feedback. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Honestly, nothing to flag here. Overall, a great experience Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you so much for this excellent review, we really appreciate you sharing such detailed feedback.

Thank you again for trusting us with such an important part of your business.

Verified User in Medical Devices
PM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Hands-on, knowledgeable partner for our SOC 2 Type II readiness"
5/5
What do you like best about Cognisys?

Their responsiveness and practical know-how. They don't just point at a checklist, they help us understand why a control matters and how to implement it in a way that fits our size and stage as a company. Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Nothing significant so far, our main friction points have been internal (getting the right people and controls in place ahead of our observation period), not anything on Cognisys's side. Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you so much for this review!

We're particularly pleased that our approach of explaining the "why" behind each control, rather than just working through a checklist, has helped you implement things in a way that genuinely fits your size and stage as a company.

Thank you again for trusting us with your SOC 2 journey.

John O.
JO
John O.
Small-Business (50 or fewer emp.)
Originally submitted 8/14/2026
"Adaptable and Efficient Compliance Support"
4.5/5
What do you like best about Cognisys?

The previous review inaccurately gave my summary as an eight where I intended it to be a nine Review collected by and hosted on G2.com.

What do you dislike about Cognisys?

Overall I find them great. The one area where they could improve is to be a little clearer on exactly who does which job at the start. As being new to audit, that was a bit hard to get my head around Review collected by and hosted on G2.com.

Response from Aston Smith of Cognisys

Thank you so much for this great review, we're really pleased to hear how smoothly the process went.

We're delighted that our adaptability to your organisation's size and requirements helped you move from start to finish in under four weeks, and that Ethan's support stood out along the way.

We'd love to know what we could have done even better to make this a full five-star experience, so if anything comes to mind, however small, please do let us know, Feedback like that genuinely helps us improve.

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Sari I.
SI
Sari Irshaid
•
Last activity 9 days ago

How has Cognisys supported your ISO27001 readiness and internal audit work?

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