--- title: MaintainX Reviews meta\_title: 'MaintainX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1549 reviews by the users' company size, role or industry to find out how MaintainX works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 1549 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### MaintainX Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate. [(574 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1367736&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation. [(266 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369113&qs=pros-and-cons#reviews) Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks. [(236 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369754&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly. [(216 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368958&qs=pros-and-cons#reviews) Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.** [(208 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368606&qs=pros-and-cons#reviews) Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite. [(117 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1371026&qs=pros-and-cons#reviews) Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization. [(84 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370106&qs=pros-and-cons#reviews) Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs. [(68 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370650&qs=pros-and-cons#reviews) Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases. [(67 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368344&qs=pros-and-cons#reviews) Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency. [(59 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369456&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MaintainX ##### 1. Ease of Use Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate. [ See 574 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1367736&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you like about MaintainX? Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom KM Kenith M. Enterprise (\> 1000 emp.) 5.0/5 "Easy to use and manage everyday work flow" What do you like about MaintainX? The work flow is seamless and it is easy to understand. ##### 2. Customer Support Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation. [ See 266 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369113&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you like about MaintainX? Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom ![Chris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris L.") CL Chris L. Mid-Market (51-1000 emp.) 4.5/5 "So easy to use" What do you like about MaintainX? I love how easy it is to use. The teachers have found the product easy and effective that we now get job requests for easy things. However the ability ##### 3. Work Orders Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks. [ See 236 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369754&qs=pros-and-cons#reviews) See Related User Reviews MS mike S. Mid-Market (51-1000 emp.) 5.0/5 "All Our Work Orders in One Place for Everyone to See" What do you like about MaintainX? having all of our work orders in one place for everyone to see ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "User-Friendly Maintenance Tracking With Strong Mobile Work Orders" What do you like about MaintainX? MaintainX is very user-friendly and easy to implement across teams. The mobile accessibility makes it simple for frontline employees and maintenance s ##### 4. Features Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly. [ See 216 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368958&qs=pros-and-cons#reviews) See Related User Reviews CL Chris L. Mid-Market (51-1000 emp.) 5.0/5 "Effortless to Use—Especially with Copilot" What do you like about MaintainX? Ease of use especially with Copilot. Ability to download machine info from library ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "MaintainX for the Fire Department" What do you like about MaintainX? We find the most helpful features offered by MaintainX are a user friendly and intuitive layout, their mobile app, and outstanding technical and custo ##### 5. Efficiency Improvement Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.** [ See 208 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368606&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you like about MaintainX? Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom SF Susan F. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Learn, Super Efficient on Mobile" What do you like about MaintainX? System is easy to learn and using the app on your phone makes it more efficient than ever! ### 5 Cons or Disadvantages of MaintainX ##### 1. Missing Features Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite. [ See 117 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1371026&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you dislike about MaintainX? Not able to change the close date on a Work Order Ticket KM Kenith M. Enterprise (\> 1000 emp.) 5.0/5 "Easy to use and manage everyday work flow" What do you dislike about MaintainX? Unable to alter certain features to fit within my organizations guidelines and procedures. ##### 2. Work Order Issues Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization. [ See 84 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370106&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you dislike about MaintainX? Not able to change the close date on a Work Order Ticket ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive and Powerful for Maintenance Management" What do you dislike about MaintainX? There are some seemingly simple things that I'd like to see implemented. They include: The ability to customize asset info fields based on asset type; ##### 3. Limited Customization Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs. [ See 68 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370650&qs=pros-and-cons#reviews) See Related User Reviews KM Kenith M. Enterprise (\> 1000 emp.) 5.0/5 "Easy to use and manage everyday work flow" What do you dislike about MaintainX? Unable to alter certain features to fit within my organizations guidelines and procedures. JA Jason A. Small-Business (50 or fewer emp.) 5.0/5 "MaintainX Is Extremely Easy to Understand and Navigate" What do you dislike about MaintainX? There is very little about MaintainX to dislike. If I am being critical, there are just some minor "logistic" issues within the software, like not b ##### 4. Limited Features Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases. [ See 67 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368344&qs=pros-and-cons#reviews) See Related User Reviews AM Adrian M. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and Easy to Use with a Great Interface" What do you dislike about MaintainX? The in built reporting tool is quite limited at present but our implementation expert has assured us that it is actively being developed. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "User-Friendly Maintenance Tracking With Strong Mobile Work Orders" What do you dislike about MaintainX? While the system is straightforward, some reporting features feel limited without upgrading to higher-tier plans. Customization options for more compl ##### 5. Work Order Management Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency. [ See 59 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369456&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you dislike about MaintainX? Not able to change the close date on a Work Order Ticket ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive and Powerful for Maintenance Management" What do you dislike about MaintainX? There are some seemingly simple things that I'd like to see implemented. They include: The ability to customize asset info fields based on asset type; ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Industrial Maintenance Coordinator Mid-Market (51-1000 emp.) 3/13/2026 "Endless Customization That Feels Built for Our Business" 5/5 What do you like best about MaintainX? I love the endless possibilities of customizing the platform to fit your company needs. I feel that this program was made just for our business! Review collected by and hosted on G2.com. What do you dislike about MaintainX? I wish that we were able to integrate our Vorne board system into MaintainX without the Enterprise package. This would be very helpful as we use this on almost every asset. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? MaintainX has taken several of my issues that I have had in the past and fixed almost immediately. My biggest problem solved was in the reporting, the "overdue" work orders still showing in the "overdue" report even if complete. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JA Jason A. Reliability Engineer Small-Business (50 or fewer emp.) 2/24/2026 "MaintainX Is Extremely Easy to Understand and Navigate" 5/5 What do you like best about MaintainX? MaintainX is extremely easy to understand and navigate - unlike legacy EAP systems with EAM modules added. I Review collected by and hosted on G2.com. What do you dislike about MaintainX? There is very little about MaintainX to dislike. If I am being critical, there are just some minor "logistic" issues within the software, like not being able to add custom fields to a request portal without those fields also being added to work order entry. However, the MaintainX team is very responsive and constantly driving evolution of the system. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? Baseline data for asset health, and the ability to build data for cost-prohibition, notes to refer to for the last time we encountered a similar issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 6/30/2026 "Outstanding Mobile App — Reliable QR Scanner with Smooth Photo & File Handling" 5/5 What do you like best about MaintainX? The mobile app, QR scanner, pictures, and files Review collected by and hosted on G2.com. What do you dislike about MaintainX? The Purchase Orders layout and fields, I would also like to have more flexibility with custom fields and layouts in different sections Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? It is solving the problem of having a mobile and reliable CMMS that allows Maintenance technicians to do their work more efficiently and streamlined. Being able to have all their resources in one place like manuals, pictures, procedures, etc. that they can take with them on the go Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TE Timothy E. Maintenance Supervisor/Planner Enterprise (\> 1000 emp.) 11/17/2025 "Effortless Task Management and Seamless Crew Communication" 5/5 What do you like best about MaintainX? I can keep tasks for various machines organized and scheduled or I can rely on completed workorders as reference for new issues. It makes communicating between 4 crews easier. Can also use short videos, pictures, schematics or other relevant files. I no longer have to store paper copies for 7 years. I often use the "convert to PDF" feature if another department needs review completed work and I like that every action and update is timestamped for transparency. Review collected by and hosted on G2.com. What do you dislike about MaintainX? I'd like to see a visual mapping function. It can be difficult to describe where a specific issue is without referring to other machines, some of which the user may be unfamiliar with in a large facility. This could be immensely useful for fire suppression systems, task lighting audits or property damage reports. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? With a few keystrokes I can see every workorder associated with an asset. No filing, no printing, no long term physical storage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Project Manager Enterprise (\> 1000 emp.) 7/7/2026 "User-Friendly and Customizable—MaintainX Fits Our Needs" 5/5 What do you like best about MaintainX? MaintainX is user-friendly and can be customized to fit your needs. Review collected by and hosted on G2.com. What do you dislike about MaintainX? I do not have any negatives comments about them. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? With their help we have built a CMMS program globally. Our machines are being maintained. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation") AI Verified User in Industrial Automation Small-Business (50 or fewer emp.) 4/28/2026 "Easy-to-Use, Efficient Work Orders with Smooth Onboarding" 4/5 What do you like best about MaintainX? One of the things that I appreciate about the app is how easy it is to use and how use friendly the UI is. The overall experience from starting a work order to completing is very efficient. You can modify this application to work easier for your own business. The onboarding process was easy, quick, and very informative. Review collected by and hosted on G2.com. What do you dislike about MaintainX? I do not have many complaints about the application other than the ability to customize the appearance/final PDF of work orders. We would like to make them look more like what we have right now. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? Delegating and keeping track of work. This helps us keep things more organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Packaging and Containers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Packaging and Containers") AP Verified User in Packaging and Containers Mid-Market (51-1000 emp.) 3/4/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Outstanding Training and Helpful Support from Start to Finish" 5/5 What do you like best about MaintainX? Very good introduction to the system to help us make an informed decision on which system to go with. The installation team was very helpful with assisting us on building the work sheets and uploading all our PM's . Our account rep is very good at answering our questions in a timely fashion. The training modules are outstanding. Review collected by and hosted on G2.com. What do you dislike about MaintainX? At this time , we haven't any major concerns as we are still going through the learning curve with the plant rollout Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? The system has allowed us to document all work orders and requests . No more verbal requests is accepted. It must be a documented request. All our PM's are in one place to easily retrieve by asset. We can also start to track types of work orders and completions as well as costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MB Mark B. Maintenance and Service Manager Small-Business (50 or fewer emp.) 2/9/2026 "What Good Software Looks Like" 5/5 What do you like best about MaintainX? there are so many good functions but i do like the ease of use of the platform, the AI generation of procedures, the QR code asset tags are very useful Review collected by and hosted on G2.com. What do you dislike about MaintainX? there isn't much to dislike and i haven't found anything that i would say i dislike Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? The automated job sheet creation has significantly reduced the time I spend on paperwork. Once a job is set up, the system automatically generates the next scheduled visit, which streamlines the whole process. The ability to create asset tags using QR codes is excellent, and it gives engineers instant access to the full work history of each piece of equipment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VT Vikas Singh T. Purchasing agent Mid-Market (51-1000 emp.) 11/10/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Effortless Task Management and Intuitive Navigation" 5/5 What do you like best about MaintainX? The platform is easy to navigate and feels intuitive for both technicians and managers. It helps teams remain up to date on work orders and tasks, making it simple to create, track, and complete assignments efficiently. Additionally, it maintains thorough records of equipment and maintenance history, which is very useful. Review collected by and hosted on G2.com. What do you dislike about MaintainX? The response time from customer support is rather slow, which can be frustrating. Additionally, the customization feature leaves room for improvement. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? It eliminates the confusion that comes with paper-based systems by enabling us to create, assign, and track work orders digitally. This not only improves accountability but also helps ensure that tasks are completed on schedule. When it comes to communication, it streamlines interactions among team members, which reduces delays and misunderstandings. Everyone remains updated in real time, making collaboration much smoother. For preventive maintenance, scheduling recurring tasks is straightforward, allowing us to proactively address equipment issues and minimize downtime. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mark A. B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark A. B.") MB Mark A. B. Director of Facilities Mid-Market (51-1000 emp.) 12/19/2025 "Exceptionally Intuitive and User-Friendly—Outstanding Support" 5/5 What do you like best about MaintainX? This product stands out as the most intuitive and user-friendly software we have encountered in the computerized maintenance management field. Our team finds it straightforward to use and easy to understand, which has led to improved accountability with our work orders. We are continually discovering new and more effective ways to utilize it within our department, and the customer support team has been outstanding to work with. Review collected by and hosted on G2.com. What do you dislike about MaintainX? So far we have not encountered any detractors that would cause us to rethink of decision in selecting MaintainX as our product of choice. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? MaintainX has been incredibly helpful in supporting our data-driven analytics and decision-making processes. It enables us to more effectively identify where to concentrate our efforts and which work areas are taking up the most of our technicians' time. Review collected by and hosted on G2.com. 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