Mailtrack Reviews & Product Details

Mailtrack is an email tracking tool for Gmail. It has been running since 2013 and has more than 3 million users. It adds double check marks to your Sent folder — one for delivered, two for read — so you know whether the message you just sent has landed, without leaving Gmail or changing how you work. What you get - Unlimited read receipts, free, with no send limits - Real-time alerts on desktop, mobile and email the moment a message is opened - Follow-up reminders when an email goes unopened or unanswered - Open and click history with the exact time of each event - Link click tracking, so you know which links caught their interest - Per-recipient tracking on group sends: which specific person opened, not just that someone did - Mail merge campaigns, with every recipient tracked individually Three things that set it apart Mailtrack filters out your own opens. Re-reading a message you sent yourself is never counted as recipient activity — false positives are one of the main reasons teams stop trusting email tracking, and this removes the most common source of them. Emails are sent through your own Gmail account on Google's infrastructure rather than a third-party relay, so your sending reputation and inbox placement are unaffected. Nothing about how your mail is sent changes. On group sends, most trackers report only that "someone" opened the message. Mailtrack reports each recipient separately, so you know which one to follow up with. Who uses it Sales reps waiting on a proposal. Recruiters chasing a candidate. Agencies and consultants who need to know a client read the scope before the call. Small teams who send important email from Gmail and don't want a full sales platform just to find out what happened to it. Security and compliance - GDPR compliant - Audited annually by Google - ISO certified for information security management - AES-256 encryption - Google Cloud Partner Mailtrack never stores the contents of your emails, and does not sell, rent or share your data. Plans The free plan includes unlimited tracked emails and read receipts with no time limit, so you can use it properly before deciding whether to pay. Paid plans extend tracking history, remove the promotional signature, and add per-recipient tracking on group emails, unlimited link tracking, campaigns, document tracking, e-signatures and team features. Platforms Chrome extension for Gmail, apps for iOS and Android, and support for Outlook. Integrates with Salesforce and 4,000+ applications through Zapier. Mailtrack is made by Mailsuite, which also offers mail merge campaigns, document tracking, e-signatures and video messages for Gmail.

Seller

Mailsuite

Discussions

Mailtrack Community

Languages Supported

German, Greek, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Vietnamese, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Eduardo Manchon (Founder of Panoramio.com (acquired by Google). Now CEO at Mailtrack.io)

Pricing

Pricing provided by Mailtrack.

Free

1 Users

Mailtrack

Starting at $2.99

1 Users

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 135 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Mailtrack Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Raiana H.

Professional Sales Specialist

Mid-Market (51-1000 emp.)

10/29/2020

"Mailtrack Analysis in Client Prospecting"

5/5

What do you like best about Mailtrack?

Being able to analyze the email open rate and the hottest ones, opened more frequently. It helps a lot to measure the interest of new customers. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

The Mailtrack screen is large and takes up a lot of the screen when I open a tracked sent email. Review collected by and hosted on G2.com.

Recommendations to others considering Mailtrack:

"Excellent for client opening analysis and allows other measures based on the generated data." Review collected by and hosted on G2.com.

What problems is Mailtrack solving and how is that benefiting you?

I can perceive that talking with clients is being considered, and when they don't open an email or forget it, I send a new email or use another communication channel. Review collected by and hosted on G2.com.

Gomez Silva R.

Small-Business (50 or fewer emp.)

11/30/2020

"The best program for email tracking"

5/5

What do you like best about Mailtrack?

With this program, I can track emails when I'm not sure if the recipients read my emails or not, and besides, the notifications when they read an email I sent are in real-time. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

although they could add more features for email Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

10/19/2020

"MailTrack has made my life easier."

5/5

What do you like best about Mailtrack?

Not knowing if someone has read your e-mails or not is very annoying, especially if it is an important or urgent message. Some people claim that they did not receive an e-mail, so with this tool, I can prove that they have read it! It is easy to use and it completely meets my needs. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

I haven't found something yet that I dislike about MailTrack. Review collected by and hosted on G2.com.

Recommendations to others considering Mailtrack:

This is a very easy tool to install, set up, and use. It does what it says it can do and will make your life much easier. Review collected by and hosted on G2.com.

What problems is Mailtrack solving and how is that benefiting you?

Some people claim that they did not receive an e-mail, so with this tool, I can prove that they have read it or at least I am certain that they received it. Review collected by and hosted on G2.com.

Tom T.

Freelance Scheduler

Small-Business (50 or fewer emp.)

12/1/2020

"Know when important emails are read!"

5/5

What do you like best about Mailtrack?

Instantaneous notice of when an email is read. No more "I didn't get it" or "I haven't seen it yet". Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

With the free version, recipients know they are being tracked because of the logo. Review collected by and hosted on G2.com.

Recommendations to others considering Mailtrack:

If your business relies on email for timely responses, Mailtrack is a must. Mailtrack will tell you the instant the email is opened and/ a report is generated on your timetable as to those emails that have yet to be opened. Review collected by and hosted on G2.com.

What problems is Mailtrack solving and how is that benefiting you?

Faster response to emails because a valid follow-up can be sent if no immediate response. Review collected by and hosted on G2.com.

Inflatex B.

Small-Business (50 or fewer emp.)

10/19/2020

"It is an excellent service."

5/5

What do you like best about Mailtrack?

The almost instantaneous notifications informing that the email was read make me receive a response increasingly faster about what I sent. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

Unnecessary repetition of read email notification. Review collected by and hosted on G2.com.

Eddie S.

Sales Manager

Small-Business (50 or fewer emp.)

11/19/2020

"USE MAILTRACK! AWESOME TOOL!"

5/5

What do you like best about Mailtrack?

Transparency so I can target specific prospects in real time. I know when they read my emails, click links, etc so I can time up my responses efficiently. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

Nothing. It's not intrusive. Not clunky. Not complicated. I love everything about it. Review collected by and hosted on G2.com.

Verified User in Online Media

Mid-Market (51-1000 emp.)

9/29/2020

"Great for organizing customer prospecting!"

4.5/5

What do you like best about Mailtrack?

With MailTrack, you can have a better view of the effectiveness of your client acquisition actions, understand which emails have better visibility, and maintain control over how you manage these sends. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

The possibility of the person being able to "block" Mailtrack. Review collected by and hosted on G2.com.

Recommendations to others considering Mailtrack:

I think it's very valid if you need to track your emails. Review collected by and hosted on G2.com.

What problems is Mailtrack solving and how is that benefiting you?

The visibility problem. With it, I can understand when a person was impacted and didn't want to respond, and I control the response time I will give to that email. The same with those who haven't read it, I can get in touch to check what happened. In addition to ensuring that important emails are read. Review collected by and hosted on G2.com.

Ashok K.

Marketer

Small-Business (50 or fewer emp.)

6/6/2020

"Easy Way To Check Emails Read or Not"

5/5

What do you like best about Mailtrack?

It provides me the information that my emails has been read or not. Based on this I can make the further steps to reach the customers. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

It works only on desktop, not on the phone. While it is available for Gmail. It will be great if it can be used with other email hosting services too. Review collected by and hosted on G2.com.

Recommendations to others considering Mailtrack:

Mailtrack does take a lot out of the anxiety over this question, "did he or she read my email or not?" So make yourself free from these burdens. Review collected by and hosted on G2.com.

What problems is Mailtrack solving and how is that benefiting you?

It helps to know the current status or priority given to your emails and based on this data you can craft the catchy subject line and body of the emails to get the expected result. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/20/2020

"I like knowing everything"

4.5/5

What do you like best about Mailtrack?

It has become crucial to me to know if the people are interested in what I´m sending them Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

I like sending my emails in the apple mail app of the computer or by Safari, I don´t like Chrome that much, and the extension didn´t work a time or two Review collected by and hosted on G2.com.

Vinícius Augusto Cezar T.

Small-Business (50 or fewer emp.)

10/21/2020

"The tool is perfect"

5/5

What do you like best about Mailtrack?

Real-time email alerts; A specific category for opened emails; The report at the end of the day with % of emails opened. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

Nothing to complain. The tool is perfect. Review collected by and hosted on G2.com.