--- title: MagicCRM Reviews meta_title: 'MagicCRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how MagicCRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2026-03-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # MagicCRM Reviews **Vendor:** Magiccrm **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About MagicCRM Maximize your customer value ## MagicCRM Reviews ### 1. A Powerful CRM Suite Beneficial for Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2021 **What do you like best about MagicCRM?** It covers all major CRM areas. Right from Marketing to Pre-sales, and document management, everything is covered. With this tool, I gained complete control of clients and opportunities. This tool is designed to help agencies and SMEs. I believe, we can't find a better tool than MagicCRM. It is also very easy to integrate it with many software. The best thing about MagicCRM is, complete marketing automation integration can be done in one place. Even though it has many features, the price is inexpensive, which is really great. It is the best tool for enterprises, startups, SMEs, agencies, and from a small business to a large-scale firm, it is good for every business. Great support is offered by the customer care team through Email. Its deployment is cloud-based. Works well on Windows. **What do you dislike about MagicCRM?** I do not see anything as of now. It is the best CRM and that is what I can say as of now. Marketing automation integration is the best. **Recommendations to others considering MagicCRM:** If you are struggling with marketing automation, document storage, internal chat integration, lead generation, social media integration, lead qualification, email marketing, and many such, try MagicCRM. It worked for us and will definitely work for businesses of all kinds. **What problems is MagicCRM solving and how is that benefiting you?** It solved a majority of the problems. 1. Social media integration 2. Task management 3. Email marketing 4. Document storage 5. Project management These are just a few and I see many more benefits with MagicCRM. ### 2. MagicCRM Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2021 **What do you like best about MagicCRM?** Run a complete audit. Outline your sales process. Define your CRM goals. **What do you dislike about MagicCRM?** I didn't notice that till now there it's something bad in Magic CRM **What problems is MagicCRM solving and how is that benefiting you?** Solve Customer accounting issues. ## MagicCRM Discussions - [What is MagicCRM used for?](https://www.g2.com/discussions/what-is-magiccrm-used-for) - [View MagicCRM pricing details and edition comparison](https://www.g2.com/products/magiccrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+08%3A40%3A48+-0500&secure%5Bsession_id%5D=a413e4fc-39ae-41df-8542-e0424bdc872a&secure%5Btoken%5D=38e304d62a7ec35afe7c1eff62cd72bd8bffcc9c1b9c2b3940dae9444fe67dfb&format=llm_user) ## MagicCRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top MagicCRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews)