M360 Reviews & Product Details

M360 is an end-to-end marketing solution for shopping centers that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter. With M360, shopping centers can build more complete shopper profiles, manage off-property and proximity-based text and email messaging, create automated messaging workflows, and view results in real time – all from a single platform.

Seller

Pocketstop

Discussions

M360 Community

Languages Supported

English

Overview by

Kristen Lawrence

Pricing

Pricing provided by M360.

Basic

$300.00

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User Insights

Average based on 23 real user reviews.

Typical contract price

$0k - $0k

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CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/10/2019

"Straightxt is amazing!"

5/5

What do you like best about M360?

We recommend this solution to our clients and use the API. I like that we can easily use this tool to build a mobile database. You can then add data collection to any campaign, so it's real easy to collect more information over time using text messaging and a conversational format. We can then either setup automated follow up messages or send a blast message to groups we manage. They also have some nice compliance features, which is key. Review collected by and hosted on G2.com.

What do you dislike about M360?

There's really not much to dislike. This platform has a lot of features and they are always adding new ones. It's also super simple to use. Review collected by and hosted on G2.com.

What problems is M360 solving and how is that benefiting you?

Our clients are looking to cut through the clutter. There's a lot of noise these days and so many competing channels for customer voice. There is no better way to communicate with your audience than text messaging. The read rates destroy social media and email; it's not even close. By using follow up messages, a campaign can run its course with no actual management. We can then intervene at any time by sending a blast message to any group. Review collected by and hosted on G2.com.

AE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

3/12/2019

"Excellent Software and Support!"

5/5

What do you like best about M360?

The ease of use has been the best part, we brought it in to a team that had never used a texting software before. No trouble training or implementing. The support team has been responsive and proactive. Review collected by and hosted on G2.com.

What do you dislike about M360?

There have been no issues since we started using it. Review collected by and hosted on G2.com.