---
title: M360 Reviews
meta_title: 'M360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how M360 works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 23
  scale: '5'
date_modified: '2026-07-14'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# M360 Reviews
**Vendor:** Pocketstop  
**Category:** [Location-Based Marketing Software](https://www.g2.com/categories/location-based-marketing)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 23
## About M360
M360 is an end-to-end marketing solution for shopping centers that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter. With M360, shopping centers can build more complete shopper profiles, manage off-property and proximity-based text and email messaging, create automated messaging workflows, and view results in real time – all from a single platform.





## M360 Discussions
  - [What is M360 used for?](https://www.g2.com/discussions/what-is-m360-used-for)
  - [How do I add more numbers?](https://www.g2.com/discussions/43571-how-do-i-add-more-numbers) - 1 upvote

- [View M360 pricing details and edition comparison](https://www.g2.com/products/m360/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-24+08%3A06%3A00+-0500&secure%5Bsession_id%5D=26c21fd1-a934-4c87-9ab4-8cf711fdf826&secure%5Btoken%5D=5eee5647e58b5fef1a8742986b9207d49bcc2cc5b5217f0487e9ed79b3900132&format=llm_user)

## M360 Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Administration**
- Integration
- Geofencing
- Wi-Fi Marketing
- Beacons
- IP Geolocation

**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**URL Shortener**
- Branded Shortlinks
- Link Analytics
- Bulk URL Creation
- Historical Shortlink Tracking

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Agentic AI - Location-Based Marketing Features**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Marketing**
- Geolocation
- Campaign Automation
- Analytics
- Security Compliance

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**SMS Platform**
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration

**Generative AI - Business Instant Messaging**
- Text Summarization

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Digital Sales Room**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

**AI Automation - SMS Marketing**
- AI SMS

**AI Content Generation - SMS Marketing**
- AI SMS

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