I really appreciated how easy it was to get a professional website created in a timely manner. Luxury Presence truly set me up for success. I’m not very tech-savvy, but with the team’s support and guidance, I was able to launch ahead of schedule and feel confident in the final result. New listings and sold listings are automatically uploaded for me—seamless. I also like that the AI helps remind me to follow up with clients, which keeps me on track. Review collected by and hosted on G2.com.

Initial cost was my main concern. I was also told on the phone that I could downgrade at any point, but when I called back later, I was told that wasn’t an option. The agent re-listened to my original phone call and agreed that this was what I had been told. Thankfully, I was ultimately able to downgrade to a cheaper option. I only do real estate part time, so the lower plan is all I can justify right now. Review collected by and hosted on G2.com.

I like how Luxury Presence makes it easy to manage website leads and keep everything organized in one place. The platform is user-friendly, and having lead details flow directly into our CRM helps our team stay on top of new inquiries, respond promptly, and keep follow-ups from slipping through the cracks. Review collected by and hosted on G2.com.

One thing I dislike about Luxury Presence is that some lead notifications don’t include enough detail. For instance, it would be much more helpful if text notifications showed the lead’s contact information along with their inquiry or the relevant property details right in the message. That way, agents could quickly understand what the lead is interested in without having to log into the platform first. Review collected by and hosted on G2.com.

I love that the information is pulled directly from the MLS, which saves a ton of time in our process when we’re uploading a new listing. Our CSM, Nicole, has gone above and beyond by providing support, and anytime I’ve reached out for help with website design, the support team has responded quickly. Overall, my personal favorite feature has been the locally generated AI blogs. They’re well written and have brought a lot of traffic to our team’s website. Review collected by and hosted on G2.com.

The only thing I’ve noticed so far that I’m not a fan of is the presentations feature. Since it offers a way to turn things into a CMA of sorts, I wanted to create a presentation for a listing for my boss. Unfortunately, I found it difficult to use, and it’s much easier to use Lone Wolf CMA on HAR to generate a PDF. If it could do something more like that, I would definitely use the presentations, because I really like the design aspect and the overall simplicity. Oh, and for some reason, one of our old agent's listings keep showing up on our website and we can't figure out how to get him off even though we removed him from our website so that has been confusing. Review collected by and hosted on G2.com.

We have a wonderful rep who's very proactive and knowledgeable - Alexandra Vivas. She does a good job keeping us on track with deadlines, new ideas and new offerings from Luxury Presence. I also love the support chat - they've helped me many times with technical issues that were not immediately obvious to me, like parameters for uploading hero videos, changing headers and graphics, etc. Really great people! Review collected by and hosted on G2.com.

Dislike is a strong word - I wouldn't exactly say that. I do wish the blog posts were a little less generic and posted at more regular times. It seems so automated that it's done before we know it. We are also at a moment at time with our branding and value proposition that I think we'd rather use our blog to press forward on that versus random SEO stuff. Review collected by and hosted on G2.com.

The combination of a polished, high-quality website platform and the level of support behind it. The site provides a strong, elevated experience for our brokerage and agents, while our account team is incredibly responsive and hands-on. Alex, our account rep, is especially great about providing reporting, walking us through insights, and jumping in to troubleshoot or help whenever needed. It feels like we have a true partner rather than just a software provider. Review collected by and hosted on G2.com.

One adjustment for our team has been not having the same level of direct backend access that we’ve had with custom-built websites. We’ve historically worked with developers who gave us more hands-on access to the site, so there has been a bit of an adjustment to a more managed platform model Review collected by and hosted on G2.com.

Luxury Presence offers a comprehensive suite of tools designed to enhance your digital marketing efforts. From website management to listing showcases, it provides a seamless experience for maintaining a professional online presence. Review collected by and hosted on G2.com.

What I like most about Luxury Presence is that it brings everything together in one place. It makes it easier for us to keep our website up to date, showcase our listings effectively, and maintain a strong digital presence without having to juggle multiple platforms or deal with overly complicated tools. Review collected by and hosted on G2.com.

What I like most about Luxury Presence is how easy it makes it to keep our website polished and professional, while still ensuring our brand and listings are presented well. It supports a strong online experience for clients and keeps everything looking consistent, without turning website management into something overly complicated. Review collected by and hosted on G2.com.

There can be a bit of a learning curve when getting familiar with all the available tools and features. Having clearer guidance within the platform on how to get the most out of each feature would make the overall experience even better. Review collected by and hosted on G2.com.

I appreciate that Luxury Presence responds promptly when I have a problem or issue and provides an expert perspective and enough detail to help solve my concerns. The website they created for me is seamless and streamlined, and I’m proud to share it with friends and clients. I like that it’s clean, sharp, and professional, and that it shows not just my professionalism but me as a person. I also like the webinars and Zoom calls about issues in today’s real estate market, including the economy, interest rates, inventory, the stock market, and the seasons. Review collected by and hosted on G2.com.

I don't like the limited selection of videos and reels for my website. I think Luxury Presence could expand the options to include more cities and real estate features like homes, pools, and beaches. The initial setup was reasonable at best. Review collected by and hosted on G2.com.

Our website looks beautiful and gives users the impression that they’re working with a luxury agent who truly knows what they’re doing. It helps build trust and confidence for anyone visiting the site. When we’re working with a buyer and send them our website, they’re immediately impressed, which is especially important when someone is new. It also opens the door to more conversation and has made it much easier to establish rapport and create a comfortable relationship. It is a huge benefit when someone new feels like they can trust you. Review collected by and hosted on G2.com.

The things I least like are the new format for analyzing the website performance. This was recently changed and I much prefer the old format. Previously everything was at your fingertips and now it is confusing. Thats my biggest gripe otherwise I'm happy with the website. Review collected by and hosted on G2.com.

Luxury Presence is amazing for its CRM capabilities, especially the smart actions, which help me realize everything I need to do daily. It efficiently filters emails and connects all necessary interactions with smart actions through AI, keeping my business organized. The whole system is very well created, from the blogging features to the AI and the support from the staff, which is always there to serve. I love being able to email from within the app. Plus, the onboarding experience was great and user-friendly, making it feel like transitioning from a droid to an iPhone where everything is intuitive. Review collected by and hosted on G2.com.

I have not been able to get the social media to connect, and I'm trying to figure that out. I just can't get it to work. I don't know why. Review collected by and hosted on G2.com.