Having used the product for three months, this reviewer reports a significant drop in days sales outstanding and a doubling of collections with minimal effort. The initial cautious approach to implementation required time, but the results were ultimately worth it.
View Full ReviewLunos Reviews (3)
Lunos Reviews (3)

Since going live in February, Lunos has saved us about 129 hours and executed 425 actions for us across three months. Our aging balance is declining month over month and DSO keeps trending down, with our most recent month the strongest for payment performance so far. The replies it sends and the responses we get back make sense, and the team has moved their mornings into the Lunos control center instead of the billing inbox. I can see Lunos becoming our one stop shop. Review collected by and hosted on G2.com.
At times it can be slow in re-generation of actions, although Lunos Support is fabulous in quickly helping us trouble shoot any issues. Review collected by and hosted on G2.com.

Our AR balance dropped about 80% in a single month, while collections still rose 11%. It saved me roughly a week of time, around 66 hours over two months, that I got back for higher-value work and for my family. We have 81% of our customers on Suggest or Act mode now. The reassuring part is that once it is automated you can step away and the business keeps collecting. It does not fall apart without you. Review collected by and hosted on G2.com.
Getting comfortable enough to move customers into full Act mode took some trust-building at the start. After the first month that hesitation was gone. Review collected by and hosted on G2.com.
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