Lumana Reviews & Product Details

Instant Search has completely changed how I review footage. Previously, I would spend hours going through old videos, but now I can simply type something like "person in red shirt" or "blue car," and the AI locates it within seconds. The Proactive Alerts feature is also incredibly helpful. It notifies us right away if someone is loitering near the ATM after hours or entering a restricted area, allowing us to address potential issues before they escalate. Review collected by and hosted on G2.com.

Nothing really, the motion sensitivity could improve but it's not significant. Review collected by and hosted on G2.com.

Being able to identify specific people and vehicles is very helpful. Review collected by and hosted on G2.com.

It would be much more helpful to play back video recording at much faster speeds. The fastest playback speed right now is 10x. I would prefer faster options like 20x even though that sounds too fast. Sometimes I need to review how my workers performed over the course of a work day and I need to review hours in just a few minutes Review collected by and hosted on G2.com.

Lumana allows us to gain real-time insight into what is actually happening in our building by utilizing the cameras we already have in place. It offers more than just basic motion alerts, enabling us to make faster decisions about whether a situation requires attention. As a result, our daily security monitoring has become more manageable and less reactive. Review collected by and hosted on G2.com.

The initial setup required some time to get the systems aligned, but I am aware that improvements are being made. Additionally, the results become better as the system is further tuned to fit the environment. Review collected by and hosted on G2.com.

A positive experience overall with clear videos and wide range of monitoring tools Review collected by and hosted on G2.com.

Sometimes we false positives cause by AI Review collected by and hosted on G2.com.

What truly distinguishes Lumana is its Agentic AI approach to physical security. Rather than simply detecting events, the system actively evaluates situations and promptly issues intelligent alerts, escalating to law enforcement when necessary. This high degree of automation is essential for office settings that are unoccupied after hours or have minimal on-site staff.

When considering what is most helpful about Lumana, its AI-driven VMS stands out as both powerful and practical. The platform provides real-time threat detection, contextual awareness, and swift decision-making, all without the need for continuous human oversight. This is particularly beneficial in offices where staff presence is inconsistent. Additionally, the mobile experience is a significant strength, enabling security and operations teams to receive notifications, review incidents, and respond from any location. In summary, Lumana shortens response times, enhances coordination with law enforcement, and greatly improves security outcomes through its intelligent automation. Review collected by and hosted on G2.com.

The extensive AI capabilities result in a noticeable learning curve, especially when setting up advanced workflows and automation rules. Although the features are robust, providing more guided setup options for the Agentic AI scenarios would enable teams to realize the full value of the platform more efficiently. Review collected by and hosted on G2.com.

I appreciate Lumana's ability to customize alerts and notices with hardly any limitations, whether it's for people, animals, colors, clothes, etc. It's very intelligent. I love its capability to do whatever I ask it to, even stitching together views of individuals as they pass by various cameras, which lets me track everything and everyone. Additionally, after trialing different software, I found Lumana to be the most robust option with the best price point. I started with them when they were fairly new, and they've grown significantly, but I still love their software. Review collected by and hosted on G2.com.

The only challenge we had was figuring out Onvif controls so I could move my PTZ cameras through their app. Review collected by and hosted on G2.com.

I like how Lumana turns the cameras we already have into real time intelligence, delivering fast alerts, edge based AI, and investigations that take minutes instead of hours. Review collected by and hosted on G2.com.

We had a learning curve a bit longer than anticipated but the Lumana team stepped in to solve that Review collected by and hosted on G2.com.

I like that I'm able to tag people in the Lumana software so that we can follow them from camera to camera. It's quite helpful because we can view specific cameras to see what's going on in different areas of our campus. I also find Lumana's filters very useful for making it easier to detect things. Review collected by and hosted on G2.com.

When we first installed Lumana, we were having trouble with a little bit of lag. But once we reconfigured our network, the lag seemed to dissipate. Review collected by and hosted on G2.com.

The emphasis on AI-driven video analysis that leverages existing camera infrastructure is particularly noteworthy. In municipal environments, where there is already significant investment in camera systems, the ability to immediately integrate AI adds substantial value. Review collected by and hosted on G2.com.

There is nothing extremely noteworthy, the system is flexible enough that we can easily overcome any open issues. Review collected by and hosted on G2.com.

I have used Lumana for almost a year, and it's been much better than the previous live agent monitoring. I love the faster and more accurate alerts. The ability to create alerts and make changes as needed is fantastic because as situations change, we can quickly adapt without different information or actions by different agents. Even though there's a slight learning curve, it's very easy to learn. Review collected by and hosted on G2.com.

LPR lists and access control could be improved but are not a hindrance at this point. There was a slight learning curve, but it was very easy to learn. Review collected by and hosted on G2.com.