Having used the platform for managing computer assignments, this reviewer finds it easy to use and appreciates its ability to cut off computers before closing. They note that relying on third-party tech support can be a drawback if issues arise.
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Software functions as advertised once installed. Review collected by and hosted on G2.com.
Installs, migrations, changes are difficult. Annual maintenance does not cover any changes or hardware replacements. Long wait time for customer service. If you don't want to pay additional charges they provide insufficient instructions to perform these tasks on your own. Review collected by and hosted on G2.com.
This is a very easy to use product and is very simple to train staff on. Cost is also very good for what we receive. Review collected by and hosted on G2.com.
Lack of notification of updates from company. We have had a few times that we didn't know there was an update and had issues with the software. Customer service is great to work with and are working on a remedy for this issue. Review collected by and hosted on G2.com.
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