--- title: Accessit Library by Follett Software Reviews meta\_title: 'Accessit Library by Follett Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how Accessit Library by Follett Software works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education ---

# Accessit Library by Follett Software Reviews & Product Details

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Accessit Library by Follett Software is a library management system designed to help educational institutions efficiently track and manage their resources. This software solution caters specifically to the needs of schools, enabling them to streamline their library operations while enhancing the overall learning experience for students. With its intuitive user interface, Accessit Library facilitates easy navigation and discovery of resources, making it an essential tool for educators and librarians alike. Targeted at primary and secondary schools around the world, Accessit Library is particularly beneficial for institutions looking to optimize their library management processes without the complexity often associated with larger systems. The software is designed to support the full range of library users, from students seeking to explore new materials to librarians managing extensive collections. Its global support team, comprising over 30 experienced school librarians and IT experts, ensures that users receive assistance tailored to their specific needs, regardless of their location or time zone. Key features of Accessit Library include efficient cataloging, circulation management, and school asset tracking. The cataloging feature allows librarians to easily organize and maintain their collections, ensuring that resources are readily accessible to students and staff. The circulation management system simplifies the process of checking in and out materials, reducing wait times and improving user satisfaction. Additionally, the school asset management capabilities enable institutions to keep track of various educational resources, from textbooks to technology, ensuring that all assets are accounted for and utilized effectively. Districts and school groups can also benefit from additional support software that can assist in managing loans across campus', high level reporting, and centralized control to assist library leaders to manage multiple sites with ease. The benefits of using Accessit Library extend beyond operational efficiency. By enhancing student discovery through a streamlined web-based interface and robust search functionalities, the software encourages independent learning and fosters a love for reading. Furthermore, the ability to manage resources effectively allows schools to allocate their budgets more strategically, ensuring that they can provide a rich array of materials to support diverse learning needs. Overall, Accessit Library stands out in the library management software category by offering a tailored solution that meets the unique challenges faced by educational institutions, ultimately contributing to a more engaging and resource-rich learning environment.

* * *

Seller
[Follett Software](https://www.g2.com/sellers/follett-software)
Discussions
[Accessit Library by Follett Software Community](https://www.g2.com/products/accessit-library-by-follett-software/discuss)
Solution Type

Best-of-Breed

Overview by
Amanda Shea

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

12 months

[
View More Pricing Information
](https://www.g2.com/products/accessit-library-by-follett-software/pricing)

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## User Insights

Average based on 26 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Accessit Library by Follett Software Integrations
(2)

What do users say about integrations?

Integration information sourced from real user reviews.

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 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Mid-Market (51-1000 emp.)

11/6/2025

"Insightful Reporting, But Needs More Flexibility and User-Friendliness"

4/5

What do you like best about Accessit Library by Follett Software?

The reporting feature in Accessit is quite helpful for trucking usage, loans and other library data. It provides a good range of report options and gives useful insights into how the library is being used. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

I think it could be a bit more flexible for example the ability to add items in an already saved list in management app, and a bit more user friendly for example the "set Library Closed Dates" feature is useful but it's not very user friendly. It can be a bit confusing to update the closed dates and the process isn't as straightforward as it could be. Especially when the setting is taking place at the start of every academic year. When exclamation marks appear it is needed to go and find the instructions from the help portal. That cost time and confusion. Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

The Accessit Help Portal team is great at solving a wide range of issues. They're always quick to respond and very helpful with questions about management app, system settings and day-to-day library operations. They helped us with things like duplicates borrower accounts, or book record issues, sorting out circulation errors and answering setup or configuration questions. Their explanations are clear and easy to follow, which makes problem-solving much simpler. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

RM

Robyn M.

Library Officer

Small-Business (50 or fewer emp.)

10/30/2025

"Review of Asscessit"

5/5

What do you like best about Accessit Library by Follett Software?

We have used Accessit now for over ten years and we have found the system to be easy to use and the service for any questions we have are answered quickly. The upgrades that have happened over that time have been informative even if we don’t need to use some of them as we are a High School. The online services, ALeC and the Portal, we have found to be very handy especially if you forget or need clarification on a process. I do try to go to their Roadshows once a year, (or when available) as I feel I walk away with at least one new process that I didn’t know I could use. I would recommend this system to anyone that was thinking about buying or changing their system. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

I haven't found anything I don't like about Accessit. Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

None at the moment. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
UP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

11/6/2025

"Effortless Library Management with Outstanding Support"

5/5

What do you like best about Accessit Library by Follett Software?

Accessit is so easy to use, and the support and training is fantastic. The user experience for both the management app and the web app is very intuitive and makes a library catalogue, which is an extremely complex database, into something that is very manageable. And anyone can learn, regardless of whether they have library qualifications or not. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

There are semi regular crashes, but that may be our devices or internet connection. Despite this, the tech support by Accessit is second to none. Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

Making it easy to keep our catalogue up to date. Very intuitive search functions. Stocktake is streamlined, and creating reports to see the statistics of what is happening in our library is very easy. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Susan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan W.")
SW

Susan W.

Elementary Librarian

Enterprise (\> 1000 emp.)

12/2/2024

"Still liking it as long as new changes/fixes roll out kindly"

3.5/5

What do you like best about Accessit Library by Follett Software?

still loving the ticket idea, but might like a video response/screencastify type response Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

glitches that make the whole program freeze Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

Accessit Library is helping manage libraries within Amarillo ISD. I am a librarian at 2 elementary schools within the district. We previously used a system that integrated a whole panhandle, and which was full of glitches and bugs, making it difficult to keep records accurate at times. AccessIt has given many of us hope that the records we depend on are accurate. It saves us time in that we don't have to go searching on the shelves for books that probably did not get checked in. Review collected by and hosted on G2.com.

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Response from Annie Doherty of Accessit Library

[Editedit](https://www.g2.com/survey_responses/accessit-library-by-follett-software-review-10594171/official_response/edit)

Thank you so much for this review Susan! We're thrilled to hear that you love our ticket support system and find it helpful for managing your library! We appreciate your feedback about the program being feature-loaded and the learning curve for first-time users. We are constantly working to improve user experience and make the program more intuitive. Thank you for sharing your experience with Accessit Library!

11/25/2025
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Rebecca M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca M.")
RM

Rebecca M.

Coordinator of Library Systems

Small-Business (50 or fewer emp.)

6/5/2025

"Accessit's customer service is exceptional"

5/5

What do you like best about Accessit Library by Follett Software?

From answering tickets to meetings, our questions and issues are heard, and they help us find a solution. We appreciate Robyn Martin, who has been with us from the beginning - she is amazing. We also appreciate Barbara Krainik and Christine Clisura who have recently stepped up helping us with many things - from Interloan, UC, and billing issues. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

Communication and follow-through from the development side of things - when updates are pushed out, we receive information after the update is deployed, and when we encounter issues and are unable to prepare.

The system has some limitations for larger districts. We were told we would have a Union Catalog when going through the RFP. The UC lacks standard everyday tools. For example, there is no option for a user to complete a search in the UC that narrows/filters results. It also does not show the needed fields in the UC for the book information. Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

I am not sure this question hits for us - we are a larger district school library in the United States. Do you mean what issues do we currently have with Accessit and how are they solving it? If so, we have a running document - https://docs.google.com/spreadsheets/d/1G7QwvGL\_lKqIY6x9aiyRSrXTf9LVjjuk4zzGf0fVUIs/edit?usp=sharing Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

MS

Melanie S.

Librarian

Enterprise (\> 1000 emp.)

11/7/2025

"Exceptionally User-Friendly with Outstanding Support"

5/5

What do you like best about Accessit Library by Follett Software?

Accessit is so user friendly compared to our previous library software which felt like it was purposely complicated to make you pay for training. Set-up of background admin is easy and there are simple to follow help pages for everything you could imagine wanting to do. The customer service is exemplary - being able to speak to a librarian who understands what and why you are trying to do something is such a help. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

Only tiny niggles! Would love if you could change the book titles to title case all at once. Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

Automated chasing of overdue books is a great, time saving feature. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Rachel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel M.")
RM

Rachel M.

Librarian

Information Services

Mid-Market (51-1000 emp.)

11/7/2025

"Modern, Reliable Library Management Software backed by Excellent Support."

5/5

What do you like best about Accessit Library by Follett Software?

Modern, professional, reliable with excellent development and support. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

Very difficult to say! Not sure I could say anything. Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

Accessit Library software ensures I can run my library efficiently and hassle free. When problems arise the Customer Service and Technical Support is superb. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Glenn J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glenn J.")
GJ

Glenn J.

Volunteer Librarian

Small-Business (50 or fewer emp.)

11/6/2025

"Checkout Process Needs Streamling"

3.5/5

What do you like best about Accessit Library by Follett Software?

Has every thing you need to manage library tasks. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

Checking out process means you have to clear the previous patron to check out books for the next. Knowing the limit of number of books why can’t it automatically clear the previous patron? Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

I am a new customer so I am not sure I am the best for answering this but the software is tackling the main issues that school librarians face. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

10/30/2025

"Excellent Support and Intuitive Features, But Frequent Restarts Needed"

3.5/5

What do you like best about Accessit Library by Follett Software?

The Help given when in need is very thorough. The Update summary is easy to use.

Most functions are intuitive. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

The need to shut windows to enable access into other functions.

The frequency of having to restart and update. The loss of connectivity (this may also be from our end??) Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

Keep track of resources Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CB

Cristy B.

Library Media Coordinator

Enterprise (\> 1000 emp.)

6/5/2025

"Accessit Library Software"

4/5

What do you like best about Accessit Library by Follett Software?

The student interface for searching is very organized and provides a lot of availability information without extra clicks. The dashboards are also great for creating lessons and modules for students. Review collected by and hosted on G2.com.

What do you dislike about Accessit Library by Follett Software?

The district reporting app is not user friendly and the data pulled doesn't match the data generated in the management app. Review collected by and hosted on G2.com.

What problems is Accessit Library by Follett Software solving and how is that benefiting you?

They are working on a true union catalog, which benefits our district for cataloging and for interloans. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about Accessit Library by Follett Software? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Accessit Library by Follett Software
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GU

Guest User

What is Access-It Library used for?

0 Upvotes

0

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GU

Guest User

What is Access-It Library used for?

0 Upvotes

0

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

12 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/accessit-library-by-follett-software/pricing)

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