# Accessit Library by Follett Software Reviews **Vendor:** Follett Software **Category:** [Library Management Systems](https://www.g2.com/categories/library-management-systems) **Average Rating:** 3.7/5.0 **Total Reviews:** 26 ## About Accessit Library by Follett Software Accessit Library by Follett Software is a library management system designed to help educational institutions efficiently track and manage their resources. This software solution caters specifically to the needs of schools, enabling them to streamline their library operations while enhancing the overall learning experience for students. With its intuitive user interface, Accessit Library facilitates easy navigation and discovery of resources, making it an essential tool for educators and librarians alike. Targeted at primary and secondary schools around the world, Accessit Library is particularly beneficial for institutions looking to optimize their library management processes without the complexity often associated with larger systems. The software is designed to support the full range of library users, from students seeking to explore new materials to librarians managing extensive collections. Its global support team, comprising over 30 experienced school librarians and IT experts, ensures that users receive assistance tailored to their specific needs, regardless of their location or time zone. Key features of Accessit Library include efficient cataloging, circulation management, and school asset tracking. The cataloging feature allows librarians to easily organize and maintain their collections, ensuring that resources are readily accessible to students and staff. The circulation management system simplifies the process of checking in and out materials, reducing wait times and improving user satisfaction. Additionally, the school asset management capabilities enable institutions to keep track of various educational resources, from textbooks to technology, ensuring that all assets are accounted for and utilized effectively. Districts and school groups can also benefit from additional support software that can assist in managing loans across campus', high level reporting, and centralized control to assist library leaders to manage multiple sites with ease. The benefits of using Accessit Library extend beyond operational efficiency. By enhancing student discovery through a streamlined web-based interface and robust search functionalities, the software encourages independent learning and fosters a love for reading. Furthermore, the ability to manage resources effectively allows schools to allocate their budgets more strategically, ensuring that they can provide a rich array of materials to support diverse learning needs. Overall, Accessit Library stands out in the library management software category by offering a tailored solution that meets the unique challenges faced by educational institutions, ultimately contributing to a more engaging and resource-rich learning environment. ## Accessit Library by Follett Software Reviews ### 1. Insightful Reporting, But Needs More Flexibility and User-Friendliness **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Accessit Library by Follett Software?** The reporting feature in Accessit is quite helpful for trucking usage, loans and other library data. It provides a good range of report options and gives useful insights into how the library is being used. **What do you dislike about Accessit Library by Follett Software?** I think it could be a bit more flexible for example the ability to add items in an already saved list in management app, and a bit more user friendly for example the "set Library Closed Dates" feature is useful but it's not very user friendly. It can be a bit confusing to update the closed dates and the process isn't as straightforward as it could be. Especially when the setting is taking place at the start of every academic year. When exclamation marks appear it is needed to go and find the instructions from the help portal. That cost time and confusion. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** The Accessit Help Portal team is great at solving a wide range of issues. They're always quick to respond and very helpful with questions about management app, system settings and day-to-day library operations. They helped us with things like duplicates borrower accounts, or book record issues, sorting out circulation errors and answering setup or configuration questions. Their explanations are clear and easy to follow, which makes problem-solving much simpler. ### 2. Review of Asscessit **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn M. | Library Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Accessit Library by Follett Software?** We have used Accessit now for over ten years and we have found the system to be easy to use and the service for any questions we have are answered quickly. The upgrades that have happened over that time have been informative even if we don’t need to use some of them as we are a High School. The online services, ALeC and the Portal, we have found to be very handy especially if you forget or need clarification on a process. I do try to go to their Roadshows once a year, (or when available) as I feel I walk away with at least one new process that I didn’t know I could use. I would recommend this system to anyone that was thinking about buying or changing their system. **What do you dislike about Accessit Library by Follett Software?** I haven't found anything I don't like about Accessit. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** None at the moment. ### 3. Effortless Library Management with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Accessit Library by Follett Software?** Accessit is so easy to use, and the support and training is fantastic. The user experience for both the management app and the web app is very intuitive and makes a library catalogue, which is an extremely complex database, into something that is very manageable. And anyone can learn, regardless of whether they have library qualifications or not. **What do you dislike about Accessit Library by Follett Software?** There are semi regular crashes, but that may be our devices or internet connection. Despite this, the tech support by Accessit is second to none. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Making it easy to keep our catalogue up to date. Very intuitive search functions. Stocktake is streamlined, and creating reports to see the statistics of what is happening in our library is very easy. ### 4. Still liking it as long as new changes/fixes roll out kindly **Rating:** 3.5/5.0 stars **Reviewed by:** Susan W. | Elementary Librarian, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Accessit Library by Follett Software?** still loving the ticket idea, but might like a video response/screencastify type response **What do you dislike about Accessit Library by Follett Software?** glitches that make the whole program freeze **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Accessit Library is helping manage libraries within Amarillo ISD. I am a librarian at 2 elementary schools within the district. We previously used a system that integrated a whole panhandle, and which was full of glitches and bugs, making it difficult to keep records accurate at times. AccessIt has given many of us hope that the records we depend on are accurate. It saves us time in that we don't have to go searching on the shelves for books that probably did not get checked in. **Official Response from Annie Doherty:** > Thank you so much for this review Susan! We're thrilled to hear that you love our ticket support system and find it helpful for managing your library! We appreciate your feedback about the program being feature-loaded and the learning curve for first-time users. We are constantly working to improve user experience and make the program more intuitive. Thank you for sharing your experience with Accessit Library! ### 5. Accessit's customer service is exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca M. | Coordinator of Library Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Accessit Library by Follett Software?** From answering tickets to meetings, our questions and issues are heard, and they help us find a solution. We appreciate Robyn Martin, who has been with us from the beginning - she is amazing. We also appreciate Barbara Krainik and Christine Clisura who have recently stepped up helping us with many things - from Interloan, UC, and billing issues. **What do you dislike about Accessit Library by Follett Software?** Communication and follow-through from the development side of things - when updates are pushed out, we receive information after the update is deployed, and when we encounter issues and are unable to prepare. The system has some limitations for larger districts. We were told we would have a Union Catalog when going through the RFP. The UC lacks standard everyday tools. For example, there is no option for a user to complete a search in the UC that narrows/filters results. It also does not show the needed fields in the UC for the book information. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** I am not sure this question hits for us - we are a larger district school library in the United States. Do you mean what issues do we currently have with Accessit and how are they solving it? If so, we have a running document - https://docs.google.com/spreadsheets/d/1G7QwvGL_lKqIY6x9aiyRSrXTf9LVjjuk4zzGf0fVUIs/edit?usp=sharing ### 6. Exceptionally User-Friendly with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie S. | Librarian, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Accessit Library by Follett Software?** Accessit is so user friendly compared to our previous library software which felt like it was purposely complicated to make you pay for training. Set-up of background admin is easy and there are simple to follow help pages for everything you could imagine wanting to do. The customer service is exemplary - being able to speak to a librarian who understands what and why you are trying to do something is such a help. **What do you dislike about Accessit Library by Follett Software?** Only tiny niggles! Would love if you could change the book titles to title case all at once. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Automated chasing of overdue books is a great, time saving feature. ### 7. Modern, Reliable Library Management Software backed by Excellent Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Unknown U. | Librarian, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Accessit Library by Follett Software?** Modern, professional, reliable with excellent development and support. **What do you dislike about Accessit Library by Follett Software?** Very difficult to say! Not sure I could say anything. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Accessit Library software ensures I can run my library efficiently and hassle free. When problems arise the Customer Service and Technical Support is superb. ### 8. Checkout Process Needs Streamling **Rating:** 3.5/5.0 stars **Reviewed by:** Glenn J. | Volunteer Librarian, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Accessit Library by Follett Software?** Has every thing you need to manage library tasks. **What do you dislike about Accessit Library by Follett Software?** Checking out process means you have to clear the previous patron to check out books for the next. Knowing the limit of number of books why can’t it automatically clear the previous patron? **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** I am a new customer so I am not sure I am the best for answering this but the software is tackling the main issues that school librarians face. ### 9. Excellent Support and Intuitive Features, But Frequent Restarts Needed **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Accessit Library by Follett Software?** The Help given when in need is very thorough. The Update summary is easy to use. Most functions are intuitive. **What do you dislike about Accessit Library by Follett Software?** The need to shut windows to enable access into other functions. The frequency of having to restart and update. The loss of connectivity (this may also be from our end??) **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Keep track of resources ### 10. Accessit Library Software **Rating:** 4.0/5.0 stars **Reviewed by:** Cristy B. | Library Media Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Accessit Library by Follett Software?** The student interface for searching is very organized and provides a lot of availability information without extra clicks. The dashboards are also great for creating lessons and modules for students. **What do you dislike about Accessit Library by Follett Software?** The district reporting app is not user friendly and the data pulled doesn't match the data generated in the management app. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** They are working on a true union catalog, which benefits our district for cataloging and for interloans. ### 11. The Accessit Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Carla C. | Librarian, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Accessit Library by Follett Software?** Accessit makes it easy to be an effecient and effective librarian. From the cataloguing system to the Web App for student usage, Accessit is the librarians best friend. I am able to track overdues with a click of a button and send notifications to students automatically to ensure that circulation stays current. Students can look up books of interest, place the books on hold by dragging and dropping the items they want. They can create lists for course-work or books they want to read in the future. Accessit is truly a great software platform. In addition to the ease of use, the Accessit customer support team is wonderful. They are quick to respond and solve an issues I have and frequently send 'how to' tutorials that help librarians learn the program. **What do you dislike about Accessit Library by Follett Software?** This is a difficult question to answer as I do not have anything specific that I do not like about Accessit. I would love to see a feature in Accessit that guides students to book reccommendations based on their check out preferences. However, there isn't anything that I can pinpoint as a dislike. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Accessit helps me to mangage and maintain my school's library. **Official Response from Annie Doherty:** > We're thrilled to hear that Accessit has been a valuable tool for you as a librarian! It's great to know that the cataloguing system, Web App, and customer support have all contributed to your positive experience. Thank you for being a customer and for making our day! ### 12. I have continued to be disappointed **Rating:** 1.5/5.0 stars **Reviewed by:** Heidi c. | Media Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Accessit Library by Follett Software?** I like the potential of the platform that I can update and keep "useful" for students. I also like the way that the platform updates stats on the main page for all to see. **What do you dislike about Accessit Library by Follett Software?** I do not like the way it does reports. They are not user friendly and I miss the ease and presentation of reports from desiny/ follett that we used to have. I also hate that there are necessary multi- buttons that must be pushed for nearly everything. Seems like I am being chased by a fox the way I have to run all around to find what I'm looking for. The platform is not user friendly. I miss my lists from our previous program that showed book covers. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** I don' t know? **Official Response from Annie Doherty:** > Thank you for sharing your experience with us. We understand your concerns and will work on addressing the issues you've mentioned. Please make sure to contact our tech support team as well that can help with this as well. You can reach them at: 800.323.3397, option 2 or techsupport@follettsoftware.com ### 13. The Best of Both Worlds **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Accessit Library by Follett Software?** Coming from a public library to a school environment was a bit of a shock; I was used to robust software that allowed for intense filtering and powerful searching, and I inherited a program that left me struggling to do basic things. I then implemented another clunky but powerful LMS instead, which everyone without public librarian experience hated. When I demoed Accessit for the first time, I was ready to make the jump immediately. Here was the power and multi-tasking capability, seamless shifting between tasks, and flexible cataloguing opportunity I needed in this environment. Accessit is so intuitive that someone with no library experience should be comfortable subbing in; it's also robust and capable enough to satisfy the most detailed, intense users. I love the global modify options, the synchronization with my single-sign-on service, the ability to individually edit copy records and fields within records from multiple screens, the ease of creating multiple, flexible loan policies, and the many customization options for my web catalogs. Accessit is a sleek, modern LMS for 21st century librarians with a powerhouse under the hood. My absolute favorite feature is the write-off option. As someone loathe to delete records, because the second I do that item that has been missing for fourteen months shows back up and has to be completely recatalogued, I have already made heavy use of Item Purgatory, which is how I'm referring to the write-off feature. Things are deleted from the catalog, for all intents and purposes, but should they make their way back home I can have the whole record back with one button click. It's a truly delightful function. Customer support has been fantastic -- thorough and speedy in response content and time. Onboarding was well-paced, and I loved the individualized trainings my team members received. I also love the in-depth, varied, and well-crafted tutorials and help articles, as well as the online community of fellow Accessit users, who crowd-source amazing ideas and uses for the software. I haven't had an offline day, so I can't attest to that feature yet, but I'm hopeful that it will be as intuitive and painless as the rest of our switch has been. **What do you dislike about Accessit Library by Follett Software?** Our implementation process was unique and we did hit a few hiccups; while that was a bummer, Accessit's team was communicative and present throughout the delays and snags, so I have no complaints. If anything, the worst thing about Accessit is that it's made me greedy -- with all the customization options, whenever I run up against something it *can't* do, I think how great it would be to see that feature added! But then I remember I had zero fun options with my old software, and I'm grateful all over again. There are a few functions that are buried in odd ways; for example, you can't create and print a label from a record on demand, you have to open a new window or leave the one in which you're currently working and navigate to the label editor, which I can never seem to remember how to find, and create a template for the kind of label you want. The label editor itself is a little clunky, but takes just a little trial and error to get used to. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** There's often a disconnect between the library management backend and the user side of things; on the librarian's end, power and flexibility are a must, but when trying to engage students, flash and interactivity are a necessity. Before Accessit, I hadn't come across a library catalog that allowed for both of those pieces to coexist, and I'm delighted. My students see an interactive, multimedia hub; I see lists and data and a high degree of maneuverability. **Official Response from Annie Doherty:** > Thank you for sharing your positive experience with Accessit Library! We love reading all of this feedback. too, thank you for all of this information! We're thrilled to hear that the software has provided you with the power, flexibility, and intuitive features you need in your school environment. We appreciate your review and are glad to hear that our customer support and onboarding process have met your expectations. Thank you for being a customer!!! ### 14. Dynamic, powerful, and responsive library management system **Rating:** 5.0/5.0 stars **Reviewed by:** Suzy L. | Librarian, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Accessit Library by Follett Software?** It's ability to adapt and respond to customer needs, provide access to levels of data not available with other systems, and easily access responsive customer support. **What do you dislike about Accessit Library by Follett Software?** The design of the management interface - it's hard to see, too small, has too little contrast - it hurts my eyes. The system's complexity and many menus and components sometimes makes it overwhelming and difficult to navigate. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** It allowed us to take our former system off of our school server. Provided a much more dynamic circualation and mangement system for our libraries and much more customizable and turn key correspondence methods and ability to use clean up tools to improve catalog records. **Official Response from Annie Doherty:** > We're glad to hear that you appreciate our library management system's adaptability and responsive customer support. We're constantly working to improve our interface and usability, and your feedback is valuable in this process, and will make sure to pass this along to the team. Thank you! ### 15. Needs to be more user friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Alisha A. | Media Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Accessit Library by Follett Software?** The patron facing page is appealing, it logs in and works, there is both a desktop and web version. **What do you dislike about Accessit Library by Follett Software?** There are so many steps to get things done. It feels like there should be a way to get things done that is much more efficient than this. If a book is scanned and is already checked out or maked lost, it should tell me, I shouldn't have to jump through hoops to remove fines and such, it's such a pain! **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** It benefits me because I'm able to check books out to patrons. **Official Response from Annie Doherty:** > Thank you for sharing your experience with Accessit Library. We understand the importance of efficiency and will look into ways to streamline the process for checking out and managing books. Please reach out to our customer service team as well, as they are here to help with steps. You can reach them at 1800-924-1190 or support@accessitlibrary.com. ### 16. User friendly, visually appealing, amazing features, and phenomenal service! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie D. | Teacher-Librarian, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Accessit Library by Follett Software?** There are so many features I love about Accessit Library. We only switched at the beginning of the school year. The transition was seamless. The customer support is extraordinaire! All you have to do is send an email and the response is usually the same day and so helpful. They ALWAYS provide solutions and add visuals that makes it easy to figure out. The visual searches and dashboards make it so visually appealing as well as user friendly. All users being able to access their accounts and review what they have checked out, what they have placed on hold as well as being able to renew one's book/s is so outstanding. I tell students that putting books on hold is like Door Dash or Uber Eats. I refer to the ability to place holds and doing interlibrary loans as Book Dash or Uber Books. From a cataloging point of view being able to work on a MARC record and not lose one's place if a student comes to check out a book. Doing inventory has been easy and again stopping or having to switch to do a different task does not lose anything and having the reports to see what is checked out and missing. Another best of Accessit Library are the reports especially the overdue emails. I have never had so many students respond to emails, it has been wonderful! **What do you dislike about Accessit Library by Follett Software?** What I do not like is when a lost book is found it does take the fee off the account. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Accessit Library benefits us with users having accesses to their accounts and overdue notices. The dashboards allows for multimedia to display and use. Being able to integrate databases and other applications like MackinVIA and Overdrive makes it a one stop shop. **Official Response from Annie Doherty:** > Thank you for your kind words about Accessit Library! We are delighted to hear that you find the visual searches, dashboards, and user accessibility outstanding. We are also glad to hear that the reports and overdue emails have been beneficial for you. We will definitely take your feedback about the lost book fee into consideration for future enhancements. We appreciate your support and are thrilled to have you as a satisfied user! ### 17. Not the most user friendly software **Rating:** 1.0/5.0 stars **Reviewed by:** Tahnya S. | Library Media Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Accessit Library by Follett Software?** I like the main page where you can add slideshows and highlight books in your collection. **What do you dislike about Accessit Library by Follett Software?** It is NOT very user-friendly. Anytime I have to do something, especially if it has been awhile, I have to go look it up and even then sometimes it is difficult to find the answer. Reports are difficult. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** It helps me check students in and out. **Official Response from Annie Doherty:** > We're sorry to hear about your difficulties with our software. We are continuously working to enhance the user experience and make the software more intuitive. Your feedback is valuable to us as we work to improve our product. Our tech support team is here to help with this as well. Please reach out to them at 1800-924-1190 or support@accessitlibrary.com. ### 18. Review of Accessit Library **Rating:** 2.5/5.0 stars **Reviewed by:** Eleanor G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Accessit Library by Follett Software?** Accessit Library makes it very easy for me to create dashboards for my library guests, teachers, individual classrooms, etc. I can cater their digital library catalog to fit their unique needs. I can create an interactive website (essentially) . It was easy to find help when I wanted to implement a new database connection. I also find it very easy to run usage reports as opposed to Follett Destiny. **What do you dislike about Accessit Library by Follett Software?** The learning curb was very steep when I migrated from Follett Destiny. My library catalog did not integrate very smoothly, but that might have been because the catalog was in poor shape when I first took over my library. Many books were coded as "unassigned" collections, which makes actually locating them very difficult. Opening digital books is also a nightmare. The first year was about learning the system and setting my dashboards up. Now, I can easily navigate the system, run reports, send notification to staff and patrons, etc. If I do encounter problems, creating a ticket is easy, and assistance is very quick. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Accessit Library benefits me by integrating my databases into one place for students to easily access. Searching through my catalog allows them access to Gale, Encyclopedia Britannica, etc. These are trustworthy resources that give currect information. **Official Response from Annie Doherty:** > Thank you for sharing your feedback. We apologize for the challenges you faced during the migration from Follett Destiny. We appreciate your patience as you learned the system and set up your dashboards. We're pleased to hear that you can now easily navigate the system, run reports, and receive quick assistance when needed. ### 19. Web interface is nice, but the backend is another story **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Accessit Library by Follett Software?** The web interface is nice for the patrons, however, the back end that is used by the librarians, leaves much to be desired. Students like the connectivity with MackinVIA, but find it difficult to navigate with the submenus on the left. **What do you dislike about Accessit Library by Follett Software?** Almost everything about Accessit is difficult. Too many clicks and not enough ease of use. Books remain "marked for write off" even if I scan the lost book in. Shouldn't that automatically reset it? There is just nothing easy about the program. Constantly flipping from one area to another to do one simple task. I counted a minimum of SEVEN clicks just to get a lost book reset. How is the even possible? Do the designers even know how a library functions? Who has time for that????? Even keeping the barcodes organized requires keeping a separate excel sheet. There is no report for unused barcodes. The system wasn't even built for MARC records, which is the standard, so local subject headings are unsearchable. Just a plain piece of junk in my opinion!!!!! **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** No problems are being solved. It has created NUMEROUS problems instead. I hate this system! **Official Response from Annie Doherty:** > We're very sorry to hear about your experience. Our team is dedicated to addressing these issues to ensure a smoother experience with Accessit Library. Please reach out to our customer support team as we have notified them about your review. You can reach them through email at: support@accessitlibrary.com or phone at 1 800 924 1190. Thank you. ### 20. Our K-8 district loves our switch to Accessit Library! **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Accessit Library by Follett Software?** Accessit Library is very intuituve and everything can be accomplished quickly and easily. Any questions we have had, their customer service has been fantastic with support and it has been easy to impletement. **What do you dislike about Accessit Library by Follett Software?** There is truly nothing we dislke about Accessit Library. It was an adjustment to learn the new system, but once we got the hang of it, it has been easy to adjust. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Accessit Library has a very user-friendly student interface that has made searching for books a more dynamic experience. **Official Response from Annie Doherty:** > We're thrilled to hear that you are loving Accessit Library! Our team is dedicated to providing intuitive and efficient solutions, and we're glad to hear that our customer service has been fantastic for you. Thank you for your feedback! ### 21. Easy to use, comprehensive, and updated. **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Accessit Library by Follett Software?** The customer service is very good! I like the ease in finding books. I have also done a substantial weeding process in our library this year and I like that there is a record of all of the items that were discarded. **What do you dislike about Accessit Library by Follett Software?** I wish the reports were easier to use and more comprehensive. I would like to know usage status and overall collection stats in an easier to use function. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** It is a comprehensive way to keep track of everything in my library. **Official Response from Annie Doherty:** > Thank you for your positive feedback on our customer service and the ease of finding books. We understand your concerns about the reports and will make sure to route this feedback to our team! ### 22. It has pros and cons **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Accessit Library by Follett Software?** I appreciate the fact that Accessit automatically checks a book out to the next patron even if it has not be returned correctly. Previous software would create an alert, but would block the transaction. **What do you dislike about Accessit Library by Follett Software?** I have not been about to run the specific reports I would like to. It is not as intuitive as I would like. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** The ability to create multiple access levels is convenient in order to have different circulation accounts to protect student information. **Official Response from Annie Doherty:** > Thank you for sharing your feedback! We're glad to hear that you appreciate the automatic check-out feature. We understand the importance of intuitive reporting and we are continuously working to improve our system. Your input is valuable to us. For assistance, you can reach out to the Accessit customer service team to help. You can reach them at email at: support@accessitlibrary.com or phone at 1 800 924 1190. Thank you again! ### 23. It was a good experience using Accessit. I was able to access all the materials I needed to thrive. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Accessit Library by Follett Software?** User-friendliness and ease of use to access materials required **What do you dislike about Accessit Library by Follett Software?** Generally, I had a good experience. There were certain materials I would have wanted to access but they were unavailable. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** Putting everything in one spot **Official Response from Annie Doherty:** > Thank you for being an Accessit customer! We appreciate your feedback and will pass this onto our Accessit team. In the meantime, if you have any questions, please make sure to contact our customer service support team at 1800-924-1190 or support@accessitlibrary.com. ### 24. Not My Favorite - Have Trouble Using Accessit **Rating:** 0.0/5.0 stars **Reviewed by:** Rosalinda H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Accessit Library by Follett Software?** What I guess I like about Accessit is that it does provide a cleaner look than the other programs. **What do you dislike about Accessit Library by Follett Software?** There are a lot of things I do not like about Accessit Library. It is not user friendly. I still don't know how to run reports, how to override renewals, and there is just a lot more I don't know how to do. It's frustrating. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** I am not sure. **Official Response from Annie Doherty:** > We're very sorry to hear about your experience. Our team is dedicated to addressing these usability issues and providing comprehensive training resources to ensure a smoother experience with Accessit Library. Our customers are our first priority! We have notified our team about your review. You can reach out to customer service to help in the meantime through email at: support@accessitlibrary.com or phone at 1 800 924 1190. Thank you. ### 25. Superb support! **Rating:** 5.0/5.0 stars **Reviewed by:** Christian P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Accessit Library by Follett Software?** It has given us the ability to seamlessly synchronize our client (student) database with a platform that can hold a great deal of data about our asset inventory. **What do you dislike about Accessit Library by Follett Software?** The support (both online and direct) is superb! I picked the platform up with no prior knowledge and was very quickly able to learn what I needed to know. The only downside is that some reports are difficult to produce in spreadsheet format (or, perhaps I have just not learned how, yet!). **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** We have a great number of different assets/equipment pieces that we track using Access-It which would be much more complicated if we needed to use multiple systems. **Official Response from Annie Doherty:** > Thank you for your positive feedback! We are glad to hear that Accessit Library has helped you seamlessly synchronize your client database and asset inventory. We appreciate your feedback about the difficulty in producing some reports in spreadsheet format and will take it into consideration for future improvements. ### 26. Access-It Library- Simple and Effective **Rating:** 3.5/5.0 stars **Reviewed by:** Jason R. | Library Assistant, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Accessit Library by Follett Software?** Access-It Library makes it very easy to transfer data analytics, as well as compiling and organizing annual reports. Also, the range of it's catalog and resource information is quite impressive! **What do you dislike about Accessit Library by Follett Software?** The Action list fairly frustrating since it directs you to the homepage and not back to the list. **Recommendations to others considering Accessit Library by Follett Software:** If you want to have a program that is very easy to understand and utilize, Access-Library is the perfect choice. **What problems is Accessit Library by Follett Software solving and how is that benefiting you?** The intuitive nature of the software is easy to get a grasp on. What I feel is great in terms of being progressive in this technological world we are living in, is that Access-It Library helps manage PDFs, e-books, and even podcasts. **Official Response from Annie Doherty:** > Thank you for sharing your positive experience with Accessit Library! We're glad to hear that it has made data analytics and report organization easier for you. ## Accessit Library by Follett Software Discussions - [What is Access-It Library used for?](https://www.g2.com/discussions/access-it-library-what-is-access-it-library-used-for) - [What is Access-It Library used for?](https://www.g2.com/discussions/what-is-access-it-library-used-for) - [View Accessit Library by Follett Software pricing details and edition comparison](https://www.g2.com/products/accessit-library-by-follett-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A23%3A06+-0500&secure%5Bsession_id%5D=925aa511-b966-4bd2-ab30-ac6ac3403fb4&secure%5Btoken%5D=20d0f32279169b0001721249c1bfc8a467ac94cbcb682f266ee81cd3e8ae0346&format=llm_user) ## Accessit Library by Follett Software Integrations - [Bromcom Multi-Academy Vision](https://www.g2.com/products/bromcom-multi-academy-vision/reviews) - [Renaissance Accelerated Reader](https://www.g2.com/products/renaissance-accelerated-reader/reviews) - [Synergy Education Platform](https://www.g2.com/products/edupoint-synergy-education-platform/reviews) - [Total Synergy](https://www.g2.com/products/synergy-aec/reviews) ## Top Accessit Library by Follett Software Alternatives - [Atriuum ILS](https://www.g2.com/products/atriuum-ils/reviews) - 4.9/5.0 (109 reviews) - [Apollo ILS/LSP](https://www.g2.com/products/apollo-ils-lsp/reviews) - 4.8/5.0 (46 reviews) - [Alexandria](https://www.g2.com/products/alexandria/reviews) - 4.2/5.0 (15 reviews)