--- title: Loop11 Reviews meta_title: 'Loop11 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Loop11 works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 14 scale: '5' date_modified: '2026-09-17' parent_category: name: Development url: https://www.g2.com/categories/development --- # Loop11 Reviews **Vendor:** Loop11 **Category:** [Software Testing Tools](https://www.g2.com/categories/software-testing) **Average Rating:** 3.7/5.0 **Total Reviews:** 14 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Loop11 Loop11 is a UX research and testing platform that automates user research to deliver insights to improve digital user experiences. The platform allows you to quickly set up and run user experience tests on any website or domain, including live websites, prototypes, your competitor's website, and more and can be used on any device. Loop11 makes it easy to engage with users to generate insights for user researchers, UX designers, and product managers to build better products your customers will love. Want to give Loop11 a try? Then create a free account and enjoy a 14-day free trial. ## Loop11 Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Loop11's **ease of use** remarkable, enabling quick project creation and smooth data collection with intuitive interface. (2 reviews) - Users appreciate the **detailed analytics** Loop11 provides, which enhance their UI/UX project insights efficiently. (1 reviews) - Users value the **customizability** of Loop11, enabling quick adjustments for effective project launches and data collection. (1 reviews) - Users appreciate the **easy customization** of Loop11, enabling quick project launches and detailed analytics. (1 reviews) - Users find Loop11's **ease of implementation** enhances their experience, making setup straightforward and efficient. (1 reviews) - Easy Implementation (1 reviews) - Users appreciate the **easy-to-use AI project creator** of Loop11, enabling quick customization and efficient data collection. (1 reviews) - Functionality (1 reviews) - Helpful (1 reviews) - Implementation Ease (1 reviews) **What users dislike:** - Users find the pricing plans **too expensive** for their needs, preferring more flexible payment options for projects. (3 reviews) - Users find **pricing issues** with Loop11, feeling costs are high and prefer more flexible payment options. (3 reviews) - Users find the **difficult learning curve** with Loop11 challenging, requiring significant time and effort to master. (1 reviews) - Users find the **difficult setup** of Loop11 challenging, requiring time and effort to master the platform. (1 reviews) - Users find Loop11 **not user-friendly** , requiring significant time and effort to navigate effectively. (1 reviews) - Time-Consuming (1 reviews) - UX Improvement (1 reviews) ## Loop11 Reviews ### 1. Very good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 13, 2025 **What do you like best about Loop11?** Ease to use and ease to implement, I will say easy going **What do you dislike about Loop11?** Prices for starters on UX test are a bit high, but we prefer to pay more in order to have a better solution **What problems is Loop11 solving and how is that benefiting you?** To evaluate current site of several companies ### 2. Easy and Actionable UI/UX Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Akhil H. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 20, 2024 **What do you like best about Loop11?** Loop11 is very easy to use with its in-built AI project creator which does the entire project creation in a few seconds with detailed tasks, activities, and questions. The same can be quickly customized and launched. The data collection is smooth and results get mapped soon after completion with detailed analytics and outputs like heatmaps, navigation paths, etc. Its interface is intuitive and provides all features required for a UI/UX study. **What do you dislike about Loop11?** Considering we have ad-hoc projects, we would have preferred a Pay as you use plan. Currently, with the subscription and small sample size, it is slightly costly for us. For our use, a system where one can buy credits and use them over a longer period on multiple projects works better. **What problems is Loop11 solving and how is that benefiting you?** Getting us actionable user insights on the interface, navigation, focus areas, and performance metrics ### 3. Loop11 has proven to be a Frustrating solution, for effortless integration of user testing **Rating:** 3.0/5.0 stars **Reviewed by:** Anno C. | Employee Assistance Plan Manager, Telecommunications, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 13, 2023 **What do you like best about Loop11?** I find Loop11 to be quite hectic due to its cumbersome range of features making it a poor tool for testing purposes. The platform has been not satisfactory. Its difficult to pinpoint any shortcomings. I do wish there were tools available especially for automated testing. I have encountered instances of lag. **What do you dislike about Loop11?** One aspect that needs to be improved is the inclusion of accessibility analysis and responsiveness testing for web applications. There is room for improvement in the API provided for regression testing. The limited customization options for usability tests and surveys hinder our ability to tailor the platform according to our research needs. **What problems is Loop11 solving and how is that benefiting you?** We feel that the design and branding options lack flexibility. We face limitations when it comes to testing web app accessibility and responsiveness across screen sizes. The API integration for regression testing falls short. We believe that the platform needs to benefit from features and increased customization capabilities. ### 4. Loop11 :- Empowering Usability with Versatile Testing and Insights. **Rating:** 4.0/5.0 stars **Reviewed by:** Moin S. | Senior Business Development Manager, Real Estate, Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 27, 2023 **What do you like best about Loop11?** The accessibility of APIs and integrations makes it convenient to incorporate user testing seamlessly into our coding and development processes. The platform's user-friendly interface simplifies the test creation and implementation process, making it easy for even non-technical team members to navigate. The in-depth analytics and reporting tools provide valuable insights into user behavior, aiding informed decision-making. The capability to conduct remote and unmoderated tests facilitates wider user participation and a more diverse test pool. **What do you dislike about Loop11?** While Loop11 offers a comprehensive set of features, some advanced functionalities could be added to cater to diverse testing needs. Initial familiarity with the platform might require some time for team members less experienced in user testing software. Though valuable, the pricing structure might be slightly steep for smaller organizations or projects. At times, the platform experienced minor lags, affecting real-time test execution and result generation. **What problems is Loop11 solving and how is that benefiting you?** Loop11 simplifies the process of conducting usability tests by offering a user-friendly platform. This benefits organizations by making it easier to create, execute, and analyze user tests without requiring extensive technical expertise. As a Senior Business Development Manager, this simplicity has allowed our team to efficiently conduct tests without significant training or resources. ### 5. The Cumbersome User Testing Powerhouse **Rating:** 1.5/5.0 stars **Reviewed by:** Judith E. | Organizational Economist, Telecommunications, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 21, 2023 **What do you like best about Loop11?** Loop11 provides a limited range of features that does not cater to testing needs. It has been a poor tool overall, with aspects that need to be improved. It would be better to have tools for automated testing and improvements in the API for regression testing. **What do you dislike about Loop11?** The accessibility analysis and responsiveness testing for web applications needs to benefit from some improvements. The pricing plans provided are not reasonable. It requires some effort to get used to, and with time and practice, the platform becomes more hectic. **What problems is Loop11 solving and how is that benefiting you?** Loop11 simplifies usability testing. I feel that it lacks features and customization options. It does not provide in-depth analytics or comprehensive insights, which limits its usefulness for user testing. Additionally, the platform's UI/UX needs to be increased to improve the user experience. ### 6. Super simple website testing! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 28, 2023 **What do you like best about Loop11?** It's so easy to use and get started with to get a website testing initiative of the ground. I love how there are both unmoderated and moderated options. **What do you dislike about Loop11?** Overall it's been pretty great so it's hard to find things I dislike. More advanced tools might use automated testing. I've occasionally had lag, but that's rare. **What problems is Loop11 solving and how is that benefiting you?** Loop11 makes it easy to be sure that you're getting the right content in front of the right users, but see how they respond to it. It's easy to test options you might be considering implementing. ### 7. Led to increased conversions for business **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | Winemaker/Co-Owner, Food Production, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 03, 2023 **What do you like best about Loop11?** Loop11 provides insights. It initially seems overwhelming due, to its feature set once you become familiar with it the possibilities become limitless. **What do you dislike about Loop11?** There is a lack of accessibility analysis and responsiveness testing for web applications. The API for regression testing is not very good either. **What problems is Loop11 solving and how is that benefiting you?** Loop11 solves the problems associated with user testing and website usability. It is to identify areas of improvement on our website and make data-driven decisions. ### 8. Best Usability Service for Product Managers! **Rating:** 3.0/5.0 stars **Reviewed by:** Priyanka N. | Chief Strategy Officer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 14, 2020 **What do you like best about Loop11?** As a Product Manager, I like the simplicity and intuitiveness of Loop11. One would not need a high technical know how to use this app. **What do you dislike about Loop11?** None that I can think of. Some plans are pricy. **What problems is Loop11 solving and how is that benefiting you?** I use it to create usability tests in my startup, to run UI/IX tests, to conduct customer surveys,etc/ ### 9. Wow app! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 26, 2019 **What do you like best about Loop11?** This is an amazing app to download, share & annotate your recordings. I think it is one of the best. **What do you dislike about Loop11?** Initially it can be not very easy to use **Recommendations to others considering Loop11:** I think that it is a very useful application. Good to try and enjoy it! **What problems is Loop11 solving and how is that benefiting you?** Tested on Desktop, Phone & Tablets. I used it on many occasions ### 10. Loop11 Review **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan H. | Software Dev, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 14, 2019 **What do you like best about Loop11?** One of the best things about Loop11 is how easy it is to understand the quantitive insights that it provides regarding speed, and ease of use for your website/webapp **What do you dislike about Loop11?** I sometimes have some lag occasionally and so that gets in the way **What problems is Loop11 solving and how is that benefiting you?** Webapp accessibility and how our webapp looks like in different screen sizes ### 11. best tool to test any website and improve user acceptability **Rating:** 3.5/5.0 stars **Reviewed by:** komal s. | Business Partner, Information Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 05, 2018 **What do you like best about Loop11?** Loop11 is best to get real time user prospective. it records audio as well as video which helps to know feedback more throughly. Also it covers all different type of platforms like tablet, mobile and desktop. **What do you dislike about Loop11?** it does not scale all different regions , so if your application is all over different part of world you will not have different prospective for your customers. **What problems is Loop11 solving and how is that benefiting you?** it helps our business to decide our line of product and direction to develop next product. ### 12. Loop 11 Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 03, 2019 **What do you like best about Loop11?** scalability of the solution for testing the most complex manual process **What do you dislike about Loop11?** UI can be improved a bit and there can be some extended features for performing automated testing like AI or something **What problems is Loop11 solving and how is that benefiting you?** Resting the API for regression ### 13. Best tool for test your website **Rating:** 3.0/5.0 stars **Reviewed by:** abhay S. | Research Scientist, Computer Software, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 23, 2018 **What do you like best about Loop11?** Best thing is that it provides complete testing framework. A/B testing, wireframe testing, user testing and prototype testing, whatever you want just invite customer and let them do the work. **What do you dislike about Loop11?** we dont know in what condition test has been performed sometime it takes too much time to collect its correct result and to be sure tested in correct environment. **What problems is Loop11 solving and how is that benefiting you?** I go through lot of website and need to create many website for my research. This helps me to test my website ### 14. Good product with some flaws **Rating:** 3.5/5.0 stars **Reviewed by:** George P. | Global Paid Media Manager & Team Lead, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 15, 2018 **What do you like best about Loop11?** The product is generally good, especially for beginners. **What do you dislike about Loop11?** Sometimes it is quite hard to navigate, especially when you know what you wanna do **What problems is Loop11 solving and how is that benefiting you?** user testing of new pages - [View Loop11 pricing details and edition comparison](https://www.g2.com/products/loop11/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-21+10%3A37%3A17+-0500&secure%5Bsession_id%5D=e3249c3e-9f19-401e-8baf-583db86b56e9&secure%5Btoken%5D=bc1f08199001d662758721bfc7ae71c53a2431378bc945650b971a7cbc06b955&format=llm_user) ## Loop11 Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes - Commenting/Notes **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Third-Party Integrations **Analysis** - Conversion Opportunities - Side-By-Side Analysis - Mobile Device Analysis - Data Quantification - Webpage Element Analysis - Funnel Analysis - Sales Trend Analysis **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool - Single Sign On **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation - Real-Time Data - Customer Segmentation - Scroll Maps - Geographic Maps - Floor Plans & Maps - Hover Maps **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Visitor Information** - User Identification - Search Box **Additional Functionality** - Web Traffic Reporting - Customer Activity Tracking - AI Copilot - Activity Tracking - Image Overlay - Visitor Tracking - Engagement Tracking - Dynamic Content - Data Visualization - Drag & Drop - Real-Time Analytics - Customer Journey Mapping - Embeddable Widget - Conversion Tracking - Search/Filter - Generative AI - Behavior Tracking - Customizable Reports - A/B Testing - Access Controls/Permissions - Alerts/Escalation - Hierarchical Mapping - Radial Mapping - For Science - Conversion Rate Optimization - Screen Activity Recording - Dashboard - Surveys & Feedback - Website Analytics - Form Analytics - Templates - Behavioral Analytics - Customizable Templates - API - Tagging - For Sales Teams/Organizations - Reporting & Statistics - Data Analysis Tools - Element Analytics - Mobile Access - Visual Analytics - Territorial Mapping - Embeddable **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Session Replay** - Cross-system Integration **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting ## Top Loop11 Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (735 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (332 reviews) - [Postman](https://www.g2.com/products/postman/reviews) - 4.6/5.0 (1,755 reviews)