# Lookback vs Loop11 Comparison

| | Lookback | Loop11 | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 3.7 out of 5 | 
| **Total Reviews** | 21 | 14 | 
| **Largest Market Segment** | Mid-Market (63.2% of reviews) | Mid-Market (42.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Lookback

**Not enough data**

### Loop11

Pros:
- Ease of Use (2 reviews)
- Analytics (1 reviews)

Cons:
- Expensive (3 reviews)
- Pricing Issues (3 reviews)

---
## Ratings Comparison
| Rating | Lookback | Loop11 | 
|---|---|---|
  | **Meets Requirements** | 8.7 (15 reviews) | 8.2 (11 reviews) | 
  | **Ease of Use** | 9.0 (15 reviews) | 8.6 (11 reviews) | 
  | **Ease of Setup** | 10.0 (7 reviews) | Not enough data | 
  | **Ease of Admin** | 10.0 (7 reviews) | Not enough data | 
  | **Quality of Support** | 8.2 (10 reviews) | 8.5 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (7 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 10.0 (16 reviews) | 8.9 (11 reviews) | 

---
## Pricing

### Lookback

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Loop11

#### Entry-Level Pricing

Plan: Free

Price: Free Trial

Key Features:
- Full features of the Enterprise subscription for 14 days

[Browse all 4 editions](https://www.g2.com/products/loop11/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Lookback** | 8.8/10 | 11 |
| **Loop11** | N/A | N/A |

#### User Response Methods

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Survey** | Not enough data | Not enough data | 
| **Video Snippets** | 8.7 (10 reviews) ✓ Verified | Not enough data | 
| **Video Interview** | 9.4 (9 reviews) ✓ Verified | Not enough data | 
| **Photo Submission** | Not enough data | Not enough data | 
| **Text/Notes** | 9.7 (6 reviews) ✓ Verified | Not enough data | 

#### Participant Selection

| Feature | Lookback | Loop11 | 
|---|---|---|
| **In-App** | Not enough data | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | 
| **On-Site** | Not enough data | Not enough data | 
| **Recruitment Pool** | Not enough data | Not enough data | 

#### Insights

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 
| **Collaboration** | 9.4 (8 reviews) ✓ Verified | Not enough data | 
| **Sorting** | 6.7 (5 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Lookback | Loop11 | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Lookback** | N/A | N/A |
| **Loop11** | N/A | N/A |

#### User Behavior

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Click Tracking** | Not enough data | Not enough data | 
| **Mouse Movement ** | Not enough data | Not enough data | 
| **Frustration Tracking** | Not enough data | Not enough data | 

#### A/B Testing 

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Error and Bug Tracking** | Not enough data | Not enough data | 
| **Split URL Testing** | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | Not enough data | 
| **Notes** | Not enough data | Not enough data | 

#### Visitor Information

| Feature | Lookback | Loop11 | 
|---|---|---|
| **User Identification** | Not enough data | Not enough data | 
| **Search Box** | Not enough data | Not enough data | 

#### Agentic AI - Session Replay

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Lookback** | N/A | N/A |
| **Loop11** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Lookback** | N/A | N/A |
| **Loop11** | N/A | N/A |

#### Agentic AI - Heatmap Tools

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analysis

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Conversion Opportunities** | Not enough data | Not enough data | 
| **Side-By-Side Analysis** | Not enough data | Not enough data | 
| **Mobile Device Analysis** | Not enough data | Not enough data | 
| **Data Quantification** | Not enough data | Not enough data | 
| **Webpage Element Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | Lookback | Loop11 | 
|---|---|---|
| **Heat Maps** | Not enough data | Not enough data | 
| **Session Replays** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)


**Unique to Loop11 (3):** [Software Testing Tools](https://www.g2.com/categories/software-testing), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools), [Session Replay Software](https://www.g2.com/categories/session-replay)


---
## Reviewer Demographics

### By Company Size

| Segment | Lookback | Loop11 | 
|---|---|---|
| **Small-Business** | 5.3% | 35.7% | 
| **Mid-Market** | 63.2% | 42.9% | 
| **Enterprise** | 31.6% | 21.4% | 

### By Industry

#### Lookback

- **Internet:** 26.3%
- **Computer Software:** 21.1%
- **Writing and Editing:** 5.3%
- **Telecommunications:** 5.3%
- **Retail:** 5.3%
- **Real Estate:** 5.3%
- **Primary/Secondary Education:** 5.3%
- **Information Technology and Services:** 5.3%
- **Human Resources:** 5.3%
- **Financial Services:** 5.3%
- **Other:** 10.5%

#### Loop11

- **Telecommunications:** 14.3%
- **Financial Services:** 14.3%
- **Real Estate:** 7.1%
- **Marketing and Advertising:** 7.1%
- **Market Research:** 7.1%
- **Internet:** 7.1%
- **Information Technology and Services:** 7.1%
- **Information Services:** 7.1%
- **Food Production:** 7.1%
- **E-Learning:** 7.1%
- **Other:** 14.3%

---
## Alternatives

### Alternatives to Lookback

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (789 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (186 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1047 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (523 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Userback](https://www.g2.com/products/userback/reviews) — 4.7/5 stars (284 reviews)

### Alternatives to Loop11

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (789 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Postman](https://www.g2.com/products/postman/reviews) — 4.6/5 stars (1768 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1047 reviews)
- [TestRail](https://www.g2.com/products/testrail/reviews) — 4.4/5 stars (611 reviews)
- [BrowserStack](https://www.g2.com/products/browserstack/reviews) — 4.4/5 stars (3290 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2350 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)

---
## Top Discussions

### Lookback

No discussions available for this product.

### Loop11

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lookback-vs-loop11)