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User Research Tools
Lookback
Loop11
Lookback-vs-Loop11
Compare Lookback and Loop11
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User Research
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Small-Business Reviewers
Mid-Market Reviewers
Large Enterprise Reviewers
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Optimal
4.4/5
(58)
Visit Website
At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Add Product
Lookback
(21)
4.3
out of
5
Lookback
By
Lookback
Loop11
(14)
3.7
out of
5
Loop11
By
Loop11
At a Glance
Star Rating
(21)
4.3
out of
5
(14)
3.7
out of
5
Market Segments
Mid-Market (63.2% of reviews)
Information
Mid-Market (42.9% of reviews)
Information
Pros & Cons
Not enough data
Ease of Use
(2)
Analytics
(1)
Expensive
(3)
Pricing Issues
(3)
Entry-Level Pricing
No pricing available
Free Trial
Lookback
Star Rating
(21)
4.3
out of
5
Market Segments
Mid-Market (63.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Lookback
Loop11
Star Rating
(14)
3.7
out of
5
Market Segments
Mid-Market (42.9% of reviews)
Information
Pros & Cons
Ease of Use
(2)
Analytics
(1)
Expensive
(3)
Pricing Issues
(3)
Entry-Level Pricing
Free Trial
Browse all 4 pricing plans
Lookback vs Loop11
Reviewers felt that Lookback meets the needs of their business better than Loop11.
When comparing quality of ongoing product support, reviewers felt that Loop11 is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Lookback over Loop11.
Pricing
Entry-Level Pricing
Lookback
No pricing available
Loop11
Free
Free Trial
Full features of the Enterprise subscription for 14 days
Browse all 4 pricing plans
Free Trial
Lookback
No trial information available
Loop11
Free Trial is available
Ratings
Meets Requirements
8.7
15
8.2
11
Ease of Use
9.0
15
8.6
11
Ease of Setup
10.0
7
Not enough data
Ease of Admin
10.0
7
Not enough data
Quality of Support
8.2
10
8.5
9
Has the product been a good partner in doing business?
9.0
7
Not enough data
Product Direction (% positive)
10.0
16
8.9
11
Features by Category
User Research
Hide 13 Features
Show 13 Features
8.8
11
Not enough data
User Response Methods
Survey
Not enough data
Not enough data
Video Snippets
8.7
(won by default)
10
|
Verified
Not enough data
Video Interview
9.4
(won by default)
9
|
Verified
Not enough data
Photo Submission
Not enough data
Not enough data
Text/Notes
9.7
(won by default)
6
|
Verified
Not enough data
Participant Selection
In-App
Not enough data
Not enough data
In-Store
Feature Not Available
Not enough data
On-Site
Not enough data
Not enough data
Recruitment Pool
Not enough data
Not enough data
Insights
Analytics
Not enough data
Not enough data
Collaboration
9.4
(won by default)
8
|
Verified
Not enough data
Sorting
6.7
(won by default)
5
|
Verified
Not enough data
Generative AI
AI Text Summarization
Not enough data
Not enough data
Session Replay
Hide 10 Features
Show 10 Features
Not enough data
Not enough data
User Behavior
Click Tracking
Not enough data
Not enough data
Mouse Movement
Not enough data
Not enough data
Frustration Tracking
Not enough data
Not enough data
A/B Testing
Error and Bug Tracking
Not enough data
Not enough data
Split URL Testing
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Notes
Not enough data
Not enough data
Visitor Information
User Identification
Not enough data
Not enough data
Search Box
Not enough data
Not enough data
Agentic AI - Session Replay
Cross-system Integration
Not enough data
Not enough data
Software Testing
Hide 3 Features
Show 3 Features
Not enough data
Not enough data
Agentic AI - Software Testing
Autonomous Task Execution
Not enough data
Not enough data
Natural Language Interaction
Not enough data
Not enough data
Proactive Assistance
Not enough data
Not enough data
Heatmap Tools
Hide 15 Features
Show 15 Features
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Autonomous Task Execution
Not enough data
Not enough data
Multi-step Planning
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Adaptive Learning
Not enough data
Not enough data
Natural Language Interaction
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Analysis
Conversion Opportunities
Not enough data
Not enough data
Side-By-Side Analysis
Not enough data
Not enough data
Mobile Device Analysis
Not enough data
Not enough data
Data Quantification
Not enough data
Not enough data
Webpage Element Analysis
Not enough data
Not enough data
Reporting
Heat Maps
Not enough data
Not enough data
Session Replays
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Data Segmentation
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lookback
Loop11
Lookback and Loop11 are categorized as
User Research
Unique Categories
Lookback has no unique categories
Loop11 is categorized as
Software Testing
,
Heatmap Tools
, and
Session Replay
Reviews
Reviewers' Company Size
Lookback
Small-Business
(50 or fewer emp.)
5.3%
Mid-Market
(51-1000 emp.)
63.2%
Enterprise
(> 1000 emp.)
31.6%
Loop11
Small-Business
(50 or fewer emp.)
35.7%
Mid-Market
(51-1000 emp.)
42.9%
Enterprise
(> 1000 emp.)
21.4%
Small-Business
(50 or fewer emp.)
5.3%
35.7%
Mid-Market
(51-1000 emp.)
63.2%
42.9%
Enterprise
(> 1000 emp.)
31.6%
21.4%
Reviewers' Industry
Lookback
Internet
26.3%
Computer Software
21.1%
Writing and Editing
5.3%
Telecommunications
5.3%
Retail
5.3%
Other
36.8%
Loop11
Telecommunications
14.3%
Financial Services
14.3%
Real Estate
7.1%
Marketing and Advertising
7.1%
Market Research
7.1%
Other
50.0%
Alternatives
Lookback Alternatives
UserTesting
Add UserTesting
Maze
Add Maze
Hotjar
Add Hotjar
Userlytics
Add Userlytics
See all alternatives
Loop11 Alternatives
UserTesting
Add UserTesting
Hotjar
Add Hotjar
Postman
Add Postman
User Interviews
Add User Interviews
See all alternatives
Discussions
Lookback Discussions
Lookback has no discussions with answers
See all discussions
Loop11 Discussions
Loop11 has no discussions with answers
See all discussions
Ask Lookback a Question
Contact Lookback
Ask Loop11 a Question
Contact Loop11
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Lookback
Loop11
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