Comprehensive and very informative. Provides great details Review collected by and hosted on G2.com.
There are only three attachments slots when submitting reports Review collected by and hosted on G2.com.
Generated from real user reviews
Comprehensive and very informative. Provides great details Review collected by and hosted on G2.com.
There are only three attachments slots when submitting reports Review collected by and hosted on G2.com.
The new changes to LM have taken me by surprise. I had a demo and I was completely blown away at the new capabilities it provides it users. In addition, the ease of use of the new features really struck a chord with me because very few systems are "user friendly". The enhancements make me want to utilize LM more and I began to explore areas that I had recently felt were too complicated without a Client Success Manager. All that is new has given me the confidence to venture into all the LM has to offer. Review collected by and hosted on G2.com.
We did have an issue with our Client Success Manager but a word to the Management Team saw that corrected within a few days and now we have an amazing person who is engaging, communicative, eager to ensure our success and always available to us within a few hours. Review collected by and hosted on G2.com.
Everything is in one place. Allegedly. That's about it. Review collected by and hosted on G2.com.
It is hard to use - hard to search, hard to find things, not, not flexible, and not intuitive. You lose control of your data. And have to pay them for the privilege of losing control of your data. Review collected by and hosted on G2.com.
We’re truly sorry to hear that you’ve had such a difficult experience. We know how important it is for your risk management platform to feel intuitive and valuable, and we appreciate you taking the time to share your honest feedback.
LogicManager is designed to be easy to use and to save time when configured properly. Your Customer Success Manager can help review your setup and schedule a complimentary session with our Onboarding & Enablement team to ensure your environment is optimized and aligned with best practices. We’d love the opportunity to turn this around and show you how LogicManager can help you regain confidence and control over your data.
Risk management isn’t just about checking a box. When it’s done effectively, it drives real performance. We’re here to help you experience that difference.
Easy to use and great for communication across departments. Review collected by and hosted on G2.com.
It would be nice to have built-in layouts so the same issues can be sent out to the same department for different people. Review collected by and hosted on G2.com.
Organized way to facilitate complaint resolution. Review collected by and hosted on G2.com.
The automatically assigned due dates are too short. Review collected by and hosted on G2.com.
I like the way it's simple to map controls to the applicable risks. Review collected by and hosted on G2.com.
How you can't search through the list when making a report. You have to just scroll through the list. Review collected by and hosted on G2.com.
good for mass reporting to produce quarterly figures Review collected by and hosted on G2.com.
Limits the amount of direct information regarding individual sampling to input. Additional resources are required to get a full picture of report Review collected by and hosted on G2.com.
Thank you for sharing your feedback. We’re glad to hear LogicManager has been helpful for mass reporting, but we’re sorry it’s felt like extra work rather than a time-saver. When configured properly, LogicManager can automate many activities and significantly reduce overall workload.
Either you or your LogicManager administrator can reach out to your Customer Success Manager, who can review your setup and schedule a complimentary session with our Onboarding & Enablement team. They’ll help fine-tune your environment to better support your reporting needs.
We’d love to help you get to a point where LogicManager is doing the heavy lifting for you.
It is generally simple for users to navigate and use. Review collected by and hosted on G2.com.
There are some things that I would consider basic features that are not currently available. Review collected by and hosted on G2.com.
Thank you for sharing your feedback. We’re happy to hear that you find LogicManager easy to use and that it’s helping your team move processes online and track progress. We also appreciate you letting us know there are some features you’d like to see added.
We’d love to hear more about your ideas. You can submit requests directly through the in-app “Provide Feedback” form so our product team can review them. You can also reach out to your Customer Success Manager, who can help get your requests prioritized or explore whether your needs are already covered by existing functionality.
We’re committed to helping you get the most out of LogicManager and ensuring the platform continues to grow with your needs.
The system is very clean cut and is easy to navigate Review collected by and hosted on G2.com.
The system can be slow at times. It can take a while for it to load properly Review collected by and hosted on G2.com.
Listening to customers and making changes Review collected by and hosted on G2.com.
users that have been on the system for a while don't know when or how to switch a process to make it easier Review collected by and hosted on G2.com.
Thank you so much for sharing your feedback! We’re happy to hear that you appreciate how LogicManager listens to customers and continues to improve. It’s great to know the platform is helping make workflows and task management easier for your team.
It sounds like some of the challenge may be around user engagement and knowing when to adjust processes. Your Customer Success Manager can help with that by reviewing your current workflows, sharing best practice recommendations, and brainstorming ways to train or re-engage your users.
We’d love to help make sure everyone on your team feels confident using LogicManager and is getting the full value out of your program.