Locus Reviews & Product Details

What I like best about Locus is the visibility and efficiency it brings to our daily operations. The automated integration with SAP/OTM eliminates the need for manual order uploads in most scenarios, saving time and reducing the risk of errors. The platform makes it easier to monitor deliveries, manage exceptions, and optimize routes, allowing our team to respond faster and serve customers more effectively. It has become a valuable tool in improving both productivity and operational performance. Review collected by and hosted on G2.com.

I don't have any major concerns with Locus. It has been a valuable tool in our day-to-day operations, especially in improving visibility, supporting route planning, and helping teams manage deliveries more efficiently. The integration with our existing systems and the availability of real-time information have made the process smoother and more effective overall. Review collected by and hosted on G2.com.

I like how Locus brings different parts of the transportation workflow into one platform. Various Model of Route planning, dispatch, allocation, and delivery visibility are much easier to manage when the information is available in one place. It is also very easy to create and assign routes for vehicles, which helps reduce manual effort for the operations team. The ability to view key operational insights and performance metrics in one place makes it easier to monitor execution, identify issues, and respond quickly to changes. Review collected by and hosted on G2.com.

Since Locus offers a wide range of features, it can take some time for new users to get familiar with the navigation. Some screens could be made more intuitive, with simpler navigation and more flexibility to customize dashboards and insights. This would make it easier to quickly find the required information, especially when managing multiple operations or markets. Also since it deals with a lot of data, some screens take a lot of time to load. Review collected by and hosted on G2.com.

One of the key strengths of Locus was its flexibility in aligning with our business processes. Instead of requiring process changes, the platform provided configurable custom fields, planning rules, and workflow settings that allowed us to customize the solution to fit our needs. Integrating Locus with ERP and other enterprise systems was efficient, and its API framework made connectivity simple. For specialized requirements, the team was proactive in working with us to deliver tailored solutions. Review collected by and hosted on G2.com.

I like having an AI chatbot that can provide custom reports or help me search for different items within the application which currently is being developed and not in use Review collected by and hosted on G2.com.

Overall, my experience with LOCUS has been very positive.

The LOCUS app is easy to use, and even new riders can quickly understand and operate it. However, the local language translation still feels slightly unnatural in some areas, so this could be improved to make the user experience even better.

The dashboard is also user-friendly and provides all the key information we need in a clear table format. It helps us measure carrier team performance more efficiently and saves a significant amount of time compared with manual tracking in spreadsheets.

The API connection performance between SAP and LOCUS is working reliably with fast speed. When an issue occurs in the API flow, we are able to check and identify it quickly, which helps support smooth daily operations.

In addition, the support team, including the service desk and key account team, has been excellent. They respond quickly to new or change requests and provide real-time progress updates, which gives us good visibility and confidence during the process.

Considering the features, reliability, support quality, and reasonable price, I strongly recommend LOCUS for companies looking for a track-and-trace service provider. Review collected by and hosted on G2.com.

The local language translation still feels slightly unnatural in some areas, so this could be improved to make the user experience even better. Review collected by and hosted on G2.com.

We use Locus for last-mile fulfillment and optimization. It gives us optimized delivery routes, helps serve retailer orders that are usually out of schedule, and has helped reduce the number of vehicles and the size of our secondary fleet. I find the interface easy to use and convenient. Even across distributors in different parts of Pakistan with different levels of digital adoption, people can operate the system and get simple, actionable insights from the portal. Locus also helps optimize our existing fleet and gives recommendations on what could be improved, including new features and capabilities. The team is supportive and helps troubleshoot issues. The technical setup was simple and not too complicated. Review collected by and hosted on G2.com.

I think adding more machine learning and artificial intelligence would be a one-up. The bigger challenge during setup was change management and convincing the downstream teams who became the end users; the technical setup wasn’t too complicated. Review collected by and hosted on G2.com.

What I like most about Locus is its intuitive and user-friendly UI. It is easy to understand, navigate, and perform tasks efficiently. Review collected by and hosted on G2.com.

None. I do not have any dislikes about Locus. So far, my experience has been positive, and I find the platform easy to use and effective for daily operations. Review collected by and hosted on G2.com.

The UI/UX is very easy to understand and adapt to. Integrations have been straightforward, and working with the team has been simple, which has helped reduce implementation time. We’ve also experienced fewer failures compared to other vendors. Review collected by and hosted on G2.com.

I have been using Locus for about a year now, and the challenges I faced have been resolved. Review collected by and hosted on G2.com.

The Locus dashboard loads quickly and is well optimised. The UI/UX is simple and easy to learn, which makes adoption straightforward. Review collected by and hosted on G2.com.

As of today, I haven’t faced any major issues so far. Their customer success team is always available and provides timely help whenever I need it. Review collected by and hosted on G2.com.

Locus helps solve the complexity of daily delivery planning, even when there are many constraints and on-the-ground challenges, by providing dashboards that are easy to use. Review collected by and hosted on G2.com.

It has been improving over the past few years, and I haven’t run into any problems so far. Review collected by and hosted on G2.com.

Locus TMS tool has become central to our daily delivery operations. It has clearly improved our on-time delivery performance, increased stops per vehicle, and reduced distance, fuel, and cost per delivery. Route planning is faster, vehicle capacity is better used, and first-attempt success is higher. Real, visible impact on efficiency and customer experience. Review collected by and hosted on G2.com.

Adding more flexible real-time re-routing for last-minute order changes, plus customizable KPI dashboards and reports, would make Locus TMS tool even more powerful for daily operations. Review collected by and hosted on G2.com.