--- title: LiveReach AI Reviews meta_title: 'LiveReach AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how LiveReach AI works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 10 scale: '5' date_modified: '2026-06-30' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # LiveReach AI Reviews **Vendor:** LiveReach AI **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 5.0/5.0 **Total Reviews:** 10 ## About LiveReach AI LiveReach AI provides a modern cloud-based camera system for businesses of all sizes. Our system is uniquely differentiated due to our ease-of-use, ability to tap into existing IP cameras, and cutting-edge AI which powers rapid searching, alerting, and comprehensive video analytics. Our AI-NVR is the brains of our modern cloud camera system, featuring virtually unlimited computing potential paired with reliability & affordability. The AI-NVR: 1) acts a cloud connector, allowing users to seamlessly and reliably watch video footage from anywhere in the word 2) provides local on-premise storage along with the ability of cloud backup 3) features NVIDIA GPUs enabling ultra-fast video search, alerting, and video analytics 4) works with 4K, high resolution cameras to ensure details are never missed 5) can support up to 220 TB of storage, dual GPUs, meaning whether you need 30, 60, 90D of storage with redundancy or more powerful AI - a single system can handle your desired workload. Whether you're looking to layer a new VMS on top of your existing cameras or want a completely new, modern 4K supported camera system, LiveReach AI has you covered. Reach out for a demo at www.livereach.ai ## LiveReach AI Pros & Cons **What users like:** - Users appreciate the **ease of use** of LiveReach AI's dashboard, enhancing efficiency for monitoring and operations. (6 reviews) - Users find the **easy installation and setup** of LiveReach AI allows for quick adoption and functionality. (3 reviews) - Users commend the **outstanding service and intuitive UI** of LiveReach AI, enhancing productivity and satisfaction. (3 reviews) - Users appreciate the **advanced AI features** of LiveReach, enhancing productivity and customer interactions significantly. (2 reviews) - Users commend LiveReach AI for its **excellent customer support** , highlighting responsiveness and a willingness to adapt features. (2 reviews) - Helpful (2 reviews) - Users appreciate the **reliable monitoring capabilities** of LiveReach AI, enhancing productivity and customer interactions effortlessly. (2 reviews) - Simple (2 reviews) - User Interface (2 reviews) - Video Management (2 reviews) **What users dislike:** - Users faced **installation problems** with underpowered Poe switches, although the resolution was straightforward. (1 reviews) - Users experience **slow streaming** with LiveReach AI, but support is available to resolve the issue. (1 reviews) ## LiveReach AI Reviews ### 1. Game changing technology that directly improves our bottom line! **Rating:** 5.0/5.0 stars **Reviewed by:** Paras K. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about LiveReach AI?** LiveReach AI has many things that I can go on and on about, however, if I had to pick one, it would be the ease of use of their dashboard and the speed at which we are able to look up historical video footage. **What do you dislike about LiveReach AI?** To be honest, there aren't any that we have discovered so far. We have had some feature requests when working with the system and they are well received by their development team! They have even pushed up some requests to the top of the line and released them very quickly. **What problems is LiveReach AI solving and how is that benefiting you?** We operate car washes and the biggest problem we have is customers claiming that the car wash caused damage to their vehicle. Before LiveReach, this used to be a painstaking process to go back on an NVR and locate video footage and save it. Now with their technology, our team is no longer wasting time scanning through video footage and can use their very easy search functions to reduce the time it takes to locate specific events! ### 2. Highly effective surveillance system **Rating:** 5.0/5.0 stars **Reviewed by:** Richard P. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about LiveReach AI?** LiveReach AI has been wonderful for us. Their level of service has been outstanding. - Easy installation and setup - Simple search feature to look for incidents - Quickly create alert, cases, or reports to share with others - Ability to setup different analytics to get much needed data - Extremely helpful tech support is there when you need them **What do you dislike about LiveReach AI?** I haven't experienced any downsides with LiveReach AI. **What problems is LiveReach AI solving and how is that benefiting you?** We were able to increase our wash cars per hour by seeing what where our pain points were and adjusting staff/equipment to increase flow. We used the data analytics to see how much time customers spend in the vacuum area and made adjustments to lower those times. We are to track usage via license plate recognition. ### 3. Seamless switch from old platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth H. | Maintenance director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about LiveReach AI?** Ease of use and ease of adoption for my team of nearly 200 employees. Picture resolution is paramount for thorough inspections of vehicles pre and post wash **What do you dislike about LiveReach AI?** The only issue we ran into was underpowered Poe switches upon initial installation. Fix was easy **What problems is LiveReach AI solving and how is that benefiting you?** Currently exploring equipment up time functionality with the ai analytics on the platform ### 4. Outstanding Security Software with Advanced AI Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Jim D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about LiveReach AI?** LiveReach allows us to monitor operations on or offsite for productivity, customer interaction, customer service, and damage claims. After using several other nationally recognized security camera brands, LiveReach won our business with excellent AI features, an easy-to-use interface, fair pricing, outstanding ROI, and great customer support. The pace of their invocation and willingness to add functionality to improve our operations continues to amaze us with regular feature upgrades, particularly in the AI feature set. All of this is on top of an outstanding user interface for managing large sets of cameras/angles. It is much more than a "security system". **What do you dislike about LiveReach AI?** Not much to complain about. The few items we thought could use improvement were turned into positives when they considered our feedback and provided enhancements if other product users could share the feature. **What problems is LiveReach AI solving and how is that benefiting you?** We are an express car wash. Beyond the basics of security, we use it to manage operation efficiency (are people and vehicles in the right places for the right lengths of time), reduces damage claims (and the time to manage the process and resolution), human resource management, reducing fraud (plate switching), training and coaching staff, tracking over or underuse of resources (ex how long vehicles occupy vacuum spots). These features all have an ROI for improved operations. The ease of use of the system also allows our team to share it's use. Previously, we had technical "power users" due to training requirements of other systems. ### 5. Sophisticated and intuitive software **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin S. | Director of Operations , Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about LiveReach AI?** Without any training, I had easily mastered all of the basic functions required to search, find and capture video. It is extremely intuitive and has already saved me hours of searching for events in my video archives because of how easy it is to navigate. **What do you dislike about LiveReach AI?** AI is still learning, so we're in the early stages and growing pains of this as a concept. This has little to do with LiveReach and more to do with AI in general. **What problems is LiveReach AI solving and how is that benefiting you?** My previous camera system's search function was basically non-existant. So I had to spend almost a 1:1 time when searching for events. Without even trying, I can find events because the search function is so sophisticated and easy to use. ### 6. Best video platform for service businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas D. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about LiveReach AI?** 1. Super simple functionality to clip footage, make cases and store footage for as long as you need it. 2. Very reliable streaming of camera feeds for remote viewing 3. Very accurate analytics for a variety of use cases that they are continually building out 4. Excellent customer service and willingness to listen to and incorporate our needs. 5. Implementation was a breeze. **What do you dislike about LiveReach AI?** I don't have any legitimate issues with the platform. Overall I'm very satisfied. **What problems is LiveReach AI solving and how is that benefiting you?** LiveReach solves our video management and operational analytics problems. We're now able to seemlessly capture, share and store important video footage. We're also able to leverage our camera infrastructure to gain better insights into our operations. ### 7. Best Surveillance Platform I've Seen **Rating:** 5.0/5.0 stars **Reviewed by:** Corey C. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about LiveReach AI?** Feature rich analytics with an intuitive UI **What do you dislike about LiveReach AI?** Not a lot of reviews currently available **What problems is LiveReach AI solving and how is that benefiting you?** Robust Business analytics allows tracking of people and vehicles at different branch locations for training more efficient customer service. AI detection capabilities allow for very fast complex searches. LPR on every camera allows detection of vehicles never before seen and quick isolation and viewing of previously seen vehicles. Easily configure and view cameras for location centric deployment. The list goes on but a definite must see if you are looking for a surveillance platform. ### 8. Great tool to monitor operations **Rating:** 5.0/5.0 stars **Reviewed by:** Hiten P. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about LiveReach AI?** We love using the website to track incidents that occur at our car wash locations. They make it easy to create cases for all of our management team to use and collaborate on. **What do you dislike about LiveReach AI?** At times the cameras were slow to load but the team assisted us on getting that fixed. **What problems is LiveReach AI solving and how is that benefiting you?** Using Ai to give us data on customer throughput. ### 9. Livereach is awesome!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about LiveReach AI?** Very easy to use. Customer support is great. Haven't experienced any downtime due to the equipment or software. Great product with great customer service. **What do you dislike about LiveReach AI?** Nothing! Owner and the team at Livereach have been nothing but great. And listen to all feedback and improvement request. **What problems is LiveReach AI solving and how is that benefiting you?** Damage claims. Makes it easy for my team to communicate between everyone involved in the approval/denial process and documenting the damage claim a customer brings to our attention. ### 10. Modern Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about LiveReach AI?** LiveReachAI has provided our school with high quality, AI-assisted, security solutions. Their customer service is available for real time support. **What do you dislike about LiveReach AI?** Initial compatibility concerns, that were resolved as we transitioned to the new system. **What problems is LiveReach AI solving and how is that benefiting you?** Modern solutions to security recording and playback. - [View LiveReach AI pricing details and edition comparison](https://www.g2.com/products/livereach-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+19%3A08%3A01+-0500&secure%5Bsession_id%5D=cabb94b7-a0e2-4b56-87e9-bf2411ce4fe0&secure%5Btoken%5D=5f45f37128d334f788fa170ac3d727227ad4314ad9d8ecfc4e06f389d0412112&format=llm_user) ## LiveReach AI Features **Setup** - Turnkey - Compatibility - Integrations - Load Balancing **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection - Workflow ## Top LiveReach AI Alternatives - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (605 reviews) - [Spot AI](https://www.g2.com/products/spot-ai/reviews) - 4.8/5.0 (75 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) - 4.7/5.0 (260 reviews)