The system allows me to manage all my customer interactions from one place Review collected by and hosted on G2.com.
The flexibility of the system is the great thing Review collected by and hosted on G2.com.
LiveOps provided me with a virtual agent which was invaluable for me, especially because I'm a small business owner and can't always be available on the phone. Review collected by and hosted on G2.com.
The fact that it is on-demand and provides live agents. Review collected by and hosted on G2.com.
Liveops is a beneficial tool to resolve restaurant and customer problems. We can make changes, updates and improve the orders. Review collected by and hosted on G2.com.
Sometimes the liveops page reloads after a specific time. Review collected by and hosted on G2.com.
Operational projects I undertake and management of my workload Review collected by and hosted on G2.com.
The interactive features and the availability of customer support Review collected by and hosted on G2.com.
What I loved is that the product generally performs as promised. I was able to make dozens of dials quickly in a short amount of time and the records populated securely. Review collected by and hosted on G2.com.
Ideally, it would be nice if the interface would be able to live inside the main platform I used, which was Salesforce CRM. I didn't like having to swivel-chair from screen to screen. It may be for a different reason, but I feel that because they weren't integrated, LiveOps frequently timed-out and froze, forcing me to have to restart constantly...it happened several times a week. Review collected by and hosted on G2.com.
It is very easy to use, no training is really needed it is very straight forward. I really appreciate how it is easy to see your calls for the day and how long each call is. Review collected by and hosted on G2.com.
Since it uses a pop up web browser window its easy to accidentally close without realizing. Review collected by and hosted on G2.com.
I enjoy the fact that everything is virtual. Review collected by and hosted on G2.com.
There isn't anything not to like. It's an easy to use program. Review collected by and hosted on G2.com.
Pricing provided by Liveops.