We've been using Linx for several months and the experience has been great. We have weekly check-ins with our CSM and they proactively send KB articles and enablement documentation. Across our team, I'd say the biggest shift has been from reactive to proactive. We're no longer just cleaning up access after the fact. We're running structured user access reviews against auditor requirements and starting to use the AI to flag drift and potential identity risks. Our joiner process is well-established, and we're actively planning to move our offboarding workflows into Linx next. The fact that our GRC team is now running UAR campaigns for EY submissions directly inside the platform instead of from spreadsheets is a huge benefit. Review collected by and hosted on G2.com.

Several of our connectors still run on CSV rather than API, and the data mapping discrepancies between what's in the CSV and what's actually in the source system cause problems for auditors. Linx is aware of this and is actively converting connectors to API, but it's the biggest day-to-day pain point for our compliance team. Review collected by and hosted on G2.com.