The customer service we received has been incredible. From initial contact to finalizing templates, it's been superb. Aravind has taken all our requests seriously and found answers to any and all of our problems. We've never felt like we're "just another customer" with Limelight, but more like a team.

Limelight is really easy to use and simplified the usage from our previous software. We've received many positive comments from the staff at our organization who use it.

We're excited to dig deeper into some of the areas we don't use yet, because the templates we have set up are extremely easy to use. Review collected by and hosted on G2.com.

Initially it ran really slow, but Aravind spent a lot of time helping us solve that issue and now it runs beautifully! Review collected by and hosted on G2.com.

Customer service and care. All implementations come with challenges, staffing changes, scope hiccups, etc. The client team at LL were proactive, engaged with our project manager what felt like daily, and the project felt on track the entire time. There were challenges but no surprises, and all the challenges came with solutions. Team was great, solution was great, very happy with the relationship thus far. Review collected by and hosted on G2.com.

Every tech company on the planet right now is dealing with churn and staffing challenges; our project had a bit of that initially, but LL were quick to do knowledge transfer and make the transitions pretty seamless. Review collected by and hosted on G2.com.

The workforce planning tool has been the biggest improvement to our processes, providing insights and projection accuracy that we didn't have previously. We're able to get both employee counts and paid time historically as well as projected values through our projection period. Review collected by and hosted on G2.com.

While the workforce planning module has been the most useful tool to us, it's also been the most challenging to set up and run. This was a new process for us, and we have 35+ end-users in limelight. Most of our challenges have been creating an environment with intentionally limited input options so users don't "break" the calcs. Limelight's support team has been very responsive, even after go-live implementation, in helping solve our data input and template challenges.

One other item that has been a blessing and a challenge is the report books function. While this has been improving even in the first 6 months since implementation, the process for setting up a report book, identifying errors when the book fails, and outputs to excel are still a little challenging, and not as user friendly as much as the rest of the system. This is an area where I can see opportunities for big future improvements. Review collected by and hosted on G2.com.

Limelight has a wonderful staff who dedicates their time and efforts to their customers. Our account manager has been extremely helpful and responsive. Our company has a unique structure but we were able to work with Limelight to customize to our needs and give us what we were looking for. We also appreciate their prompt responsiveness and willingness to problem solve with us and answer our questions. Review collected by and hosted on G2.com.

While the product is innovative and the staff is great, the interface itself is a bit rough. It has an Excel feel to it but the functionality and the ease of use is not quite equivalent to Excel. Review collected by and hosted on G2.com.

It is very easy to work with Limelight to request reports for our month end financial reporting as they fully understand what we are trying to do as they have professional accountants on board. Turnaround time for new requests is quick and reliable. They are always accessible. Reports run very quickly compared to our accounting software. Limelight gives us the flexibility to review, compare our data in whatever format we wish. Review collected by and hosted on G2.com.

We have not had any issues with Limelight. Review collected by and hosted on G2.com.

Limelight provides the flexibility to customize your budgeting & forecasting tools to fit your business needs while providing an easy to use and familiar web interface for your end users. Review collected by and hosted on G2.com.

To get the most out of your limelight experience some IT support or background is helpful. There are not a lot of help documents or tutorials to show you how to do things. Review collected by and hosted on G2.com.

Love that the reports are updated automatically with data from the templates...this saves many hours of generating reports and then having to repull data once changes are made Review collected by and hosted on G2.com.

Slow load times of the software are our biggest issue, but Limelight has been working with us to improve Review collected by and hosted on G2.com.

Between the staff support Limelight offers and the ability to eliminate the complications that come with attempting to perform financial tasks with countless Excel sheets, Limelight has brought tremendous value to our company's operations. Review collected by and hosted on G2.com.

While many key functionalities of Excel are found within Limelight making it an easy transition for users, there are a few features missing that would make the software even more powerful than it already is. Review collected by and hosted on G2.com.

The tool was designed and tailored around our specifications vs. us having to adjust our processes around a non-flexible tool. The support team has been great to work with throughout the process. The Limelight tool has also integrated well with our accounting platform, Sage Intacct. Review collected by and hosted on G2.com.

Nothing of great concern to note. We had some hiccups along the way with some data stability, but nothing that was totally unexpected in hindsight given this was a completely new implementation and all issues were addressed and resolved promptly. Review collected by and hosted on G2.com.

Limelight software has helped us streamline our planning/forecasting process, and dynamic reporting helped drive efficiency and more time spent on analytics Review collected by and hosted on G2.com.

As our process matures and more data is entered into the system, performance needs to catch up. Review collected by and hosted on G2.com.