# Lighthouse by WorkWave Reviews **Vendor:** WorkWave **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 11 ## About Lighthouse by WorkWave Lighthouse is a mobile workforce management platform for cleaning and security contractors. Lighthouse provides complete visibility of distributed teams and helps you monitor cleaning task completion, and scheduled work or guard touring and patrols, visitor management and other physical security operations as they happen. Lighthouse adds time- and money-saving capabilities to view, manage and automate operations in the field, allowing you to improve service delivery, gain operational efficiency and reduce risk. Lighthouse has easy-to-use features that allow you to know where your workers and assets are at all times, capture evidence of services performed and handle the unexpected. • Real-time GPS location tracking and live maps • Mobile forms and activity reports • Messages and alerts • Duress and notifications • Scheduled work and exception reports • Analytics dashboard and reports • Mobile time and attendance ## Lighthouse by WorkWave Reviews ### 1. Search engine optimization with lighthouse! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2023 **What do you like best about Lighthouse by WorkWave?** Lighthouse helps with website metrics for teams to know what they could improve; it's extremly user friendly and its simple interface makes it wonderful for people with little knowledge. **What do you dislike about Lighthouse by WorkWave?** The fact that it can be runned over command prompt makes it easy for people with development knowledge but complex for regular day to day users that might not be that familiarized with code. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** It helps out with metrics and possitioning giving developers a good overview on what things it could change to make their web pages more atractive to costumers. ### 2. Light house the best! **Rating:** 5.0/5.0 stars **Reviewed by:** John Ydnar C. | Customer care, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lighthouse by WorkWave?** I like the best on lighthouse when it comes to answering and dialing up to contact the hotels and to answer the calls from our clients. It is very fast and very reliable when it comes to calls. **What do you dislike about Lighthouse by WorkWave?** I kinda dislike when sometimes even if i'm offline, a sudden call from a client were incoming. I'm quite surprised as I'm not ready to answer the phone call I hope you can look for an update about it. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** I was able to resolve all of the concerns coming from our clients specially when it comes to bookings and reservations from the hotels. I was able to add their special request reel time and they were happy about it. ### 3. User friendly HRM **Rating:** 4.5/5.0 stars **Reviewed by:** Anantha P. | Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Lighthouse by WorkWave?** Easy integration of multiple data payroll, attendence, perfirmance, reinvestment ... **What do you dislike about Lighthouse by WorkWave?** Data visulazaton from raw data to cutomized unterface **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** Maintaining multiple workbooks at a time to one interface for data visualization and process screening ### 4. How Lighthouse Changed my Life **Rating:** 5.0/5.0 stars **Reviewed by:** dominic b. | Travel Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Lighthouse by WorkWave?** The most helpful thing about light house is that it is so integrated and The ease of use. I have used it almost every day since I started working on Travel perk. **What do you dislike about Lighthouse by WorkWave?** Down side of Lighthouse is that it sometimes has limited acces to some users and there are some that have a queue and other than that everything is OK. With calling as well. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** There is one problem that I have faced with the lighthouse and it seems that the only problem is with the Issue when using an older version of it . It seems that when using the older version it will cause some errors that I could not work for the whole day. ### 5. Lighthouse Review **Rating:** 5.0/5.0 stars **Reviewed by:** John Matthew P. | Customer care, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2022 **What do you like best about Lighthouse by WorkWave?** Lighthouse helps us communicate with our clients and fulfill their requests. It also helps us work faster and work smarter. For me, the lighthouse is the best platform I used for all the years working on BPO. **What do you dislike about Lighthouse by WorkWave?** I don't have any problems with the lighthouse. but only when the connection is kind of bad, but there is nothing wrong with the platform for me. However, for more improvement, I think there are just more options on the platform. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** The Lighthouse solves our problems and lightens our workload since this platform helps a lot of our company, and this is the daily platform we use. Our business company grows through this platform. ### 6. Lighthouse User-friendly tool for communication and monitoring specially for HR related concerns. **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel Ace D. | Customer Care / Real Time Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2022 **What do you like best about Lighthouse by WorkWave?** First, we are using a different application, and it's really slow, and most of the time, our customer got disconnected. And our client advises that they will make some changes. Then Lighthouse introduced and help us build a better way communicating with our clients. **What do you dislike about Lighthouse by WorkWave?** None. Everything is working well; the best thing is we can monitor our agents activities via Chat or phone calls. We can also watch the queue for both live communication. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** The communication with our customer is smooth, and most of our transaction is successful. Thanks to Lighthouse, it's more stable and user-friendly for both ends. ### 7. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolo Martin L. | Travel Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about Lighthouse by WorkWave?** What I like the best with light house is it was very convenient, easy, and friendly to use in work environment especially in BPO company where we take calls like customer service. **What do you dislike about Lighthouse by WorkWave?** I don't see any reason to dislike the lighthouse since this is our tool since day one, we are already very used to it. We don't want to switch to another vendor or tools just because of pricing. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** Lighthouse helps us solve problems that affect customer experience, especially when taking calls with our customers. It really helps us to obtain Customer satisfaction. ### 8. Lighthouse as my savior **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen Almyr C. | Business Travel Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Lighthouse by WorkWave?** Light house really helped me a lot in terms of communicating to our beloved clients **What do you dislike about Lighthouse by WorkWave?** None as of the moment since it is really helpful. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** We do have clients asking for an assistance to their reservation and we are happy to help them. ### 9. Easy to configure, easy to setup, very extensible for your project. **Rating:** 3.5/5.0 stars **Reviewed by:** Curtis M. | Senior Test Automation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Lighthouse by WorkWave?** The tooling allows us to verify the performance standards set and whether our website and applications meet those requirements. Lighthouse is developed by Google engineers which gives us confidence in how it's made. **What do you dislike about Lighthouse by WorkWave?** Since Lighthouse is developed by engineers at Google it isn't open source and that does provide complications when using the tool. The only other thing that we had issues with was the inconsistency in returned metrics for performance. The variance was between 15 and 20 points across Performance, Accessibility, Best Practices, and SEO. There weren't any changes or differences in the sites and applications under test so that caused some concern at first. **Recommendations to others considering Lighthouse by WorkWave:** Try it out! Don't put it off or wait until after an MVP of your product to implement. It'll save you time and eliminate tech debt. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** We are primarily focused on improving Performance, Accessibility, and the use of Best Practices across all of our sites and applications. We no longer have to sit and wait for feedback from our test teams or customers using our applications. We are able to take action on pull requests and keep an eye on all of the data points to ensure higher quality. ### 10. A beacon in the HR world **Rating:** 4.0/5.0 stars **Reviewed by:** Trey T. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Lighthouse by WorkWave?** The upside is that you are able to have it all at the touch of your fingers. **What do you dislike about Lighthouse by WorkWave?** Sometimes, as with most HR systems, it isn't intuitive and you have to be trained on all the functions. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** I solved alot of issues with putting people in certain coding for their departments. ### 11. Lighthouse Review 5star***** **Rating:** 5.0/5.0 stars **Reviewed by:** Robert T. | Head of Demand Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Lighthouse by WorkWave?** I like how each member of my team can easily collaborate on projects. Also the assignment rule makes it really simple to assign the next actions to the appropriate person. We also use this across disparate locations and with our agencies. **What do you dislike about Lighthouse by WorkWave?** The UI could be improved and given a lick of paint as its very grey/dull colours. Very occasionally alerts aren't emailed to the appropriate person but this like in most cases maybe user error. **Recommendations to others considering Lighthouse by WorkWave:** As always trial the platform if you can. Don't' have too many collaborators on each ticket - its best practice to open another. **What problems is Lighthouse by WorkWave solving and how is that benefiting you?** Internal and external collaboration on large projects. Being able to collaborate with partners across the UK on major website projects which require lots of communication and constant edits. - [View Lighthouse by WorkWave pricing details and edition comparison](https://www.g2.com/products/lighthouse-by-workwave/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+12%3A58%3A20+-0500&secure%5Bsession_id%5D=2d3a229c-7aca-40ca-a7be-5cc4a807fc05&secure%5Btoken%5D=5cddb63eef89fc52a53200ac0628e6eea014b06742bec551f9e36d40b72bb5de&format=llm_user) ## Lighthouse by WorkWave Features **Platform** - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Workforce Management Platform Features** - Time & Attendance Tracking - Workforce Analytics - Self-Service Capabilities - Team Communication ## Top Lighthouse by WorkWave Alternatives - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,092 reviews) - [Keka](https://www.g2.com/products/keka/reviews) - 4.5/5.0 (1,822 reviews) - [APS](https://www.g2.com/products/aps-aps/reviews) - 4.6/5.0 (813 reviews)