---
title: Lekta Reviews
meta_title: 'Lekta Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Lekta works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 2
  scale: '5'
date_modified: '2025-08-27'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---

# Lekta Reviews
**Vendor:** Lekta  
**Category:** [Other Process Automation Software](https://www.g2.com/categories/other-process-automation)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 2
## About Lekta
Lekta is a conversational AI platform employed by Europe’s major banking, insurance and telecom enterprises. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities. At Lekta AI we have developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.




## Lekta Reviews
  ### 1. Lekta AI - A reliable and flexible solution for voice and text support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Senchi S. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Lekta?**

I really appreciate how Lakta the work efficiently across different channel weather it is a call centre helpline a website a mobile app or even a Facebook Messenger. It is incredibly convenient to have one solution managing helping everything at once. Plus it is built with enterprise level security and scalability in mind which gives piece of mind when dealing with large volume of customer interaction.

**What do you dislike about Lekta?**

There is nothing about disliking likta but I had a point out one thing setting up advance to work flues can be a bit tricky especially for the team without strong technical expertise.

**What problems is Lekta solving and how is that benefiting you?**

So lekta help solve the problem of managing customer across multiple platform whether it is mobile app website call centre or Facebook messenger often required in separate tool and process for each one. 

Stand out lekta is bringing everything together under one solution it only not only save time but also ensure that customers get the smooth consistent experience no matter where they reache us.

  ### 2. Content generation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about Lekta?**

It has a user friendly interface, helps users save time in drafting and editing content and it supports multiple languages.

**What do you dislike about Lekta?**

Few of the features needs subscription cost.

**What problems is Lekta solving and how is that benefiting you?**

Automates the writing process, by quickly generating drafts. And helps in writing high quality content.



- [View Lekta pricing details and edition comparison](https://www.g2.com/products/lekta/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+08%3A37%3A38+-0500&secure%5Bsession_id%5D=fe2af00e-fac8-420c-96f6-1d54b734a208&secure%5Btoken%5D=656f4cbd580a54b9b479badc38160102e059209ae2a27567ac8cb4818b9f7239&format=llm_user)


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