--- title: Leap Reviews meta_title: 'Leap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 167 reviews by the users' company size, role or industry to find out how Leap works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 167 scale: '5' date_modified: '2026-10-08' parent_category: name: Construction url: https://www.g2.com/categories/construction ---

Leap Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Leap's service clunky and outdated, hindering effective data tracking and offering poor value for the price. (1 mentions)
Users find Leap's data management clunky, hindering proper tracking and feeling overpriced compared to better alternatives. (1 mentions)
Users find Leap very expensive compared to better alternatives, making its value proposition questionable. (1 mentions)
Users find the inadequate tracking of Leap frustrating, impacting their ability to manage data effectively. (1 mentions)
Users find the inefficient tracking of Leap frustrating, complicating data management and hindering overall productivity. (1 mentions)

Top Cons or Disadvantages of Leap

Reece L.
RL
Reece L.
Outside Sales Representative
Mid-Market (51-1000 emp.)
"User-Friendly, Fast, and Seamless for Designing Projects and Managing Contracts"
4.5/5
What do you like best about Leap?

It is very User friendly. I was used to Service Titan at my former company. I foresee this being much easier and streamlined the experience for the client. Including designing project, uploading photos, Completing the contract and financing, it also integrates well with Service Titan. Performance is very quick and seamless. The Pricing is very straight forward, I understand the performance from my IT department say it’s very easy to update and add other files. The AI intelligence is great to use in the design as well. Review collected by and hosted on G2.com.

What do you dislike about Leap?

It was a learning curve when onboarding. Our team has been very supportive in getting us caught up to speed. Review collected by and hosted on G2.com.

Response from layla ashi of Leap

Thank you for sharing your experience! We’re glad Leap is making project design, contracts, financing, and client communication feel seamless. We appreciate your feedback about onboarding and are happy our team has helped you get up to speed.

JM
JA M.
Exterior design consultant for Insurance Claims
Small-Business (50 or fewer emp.)
"Easy to Use from First Appointment to Insurance Roof Contract"
4.5/5
What do you like best about Leap?

Is very easy to use when going from an appointment with results that will let you see what was accomplished during my first appointment all the way through my eventual insurance roof contract Review collected by and hosted on G2.com.

What do you dislike about Leap?

The only issues I’ve had with Leap, are based around, me, not finding the customer I’m looking for using the search feature. I have started to search for previous contacts by their home address versus their first and last name… When I’m searching for the homeowner’s name sometimes I have misspelled or incorrectly entered what I thought was saved in leap. So now I use the address because that typically doesn’t change upon input output. Review collected by and hosted on G2.com.

Response from layla ashi of Leap

Thanks for the feedback! We’re happy Leap helps you review appointment outcomes, prepare contracts, and find customer information in one place. We understand that name searches can be tricky when details are entered differently, and we appreciate you letting us know that searching by address works better for you.

suzanne b.
SB
suzanne b.
Office Manager
Small-Business (50 or fewer emp.)
"Versatile Tool with Room for Training Enhancements"
4/5
What do you like best about Leap?

I love how Leap puts everything in one place, which has been a real blessing for us. The automation features are impressive, and although we're still working on it, they've improved significantly since we first started using them. I find Leap very easy to use. The versatility is something I really appreciate, as there are multiple ways to accomplish tasks, catering to different learning styles. As I've learned the system, the webpage aspect has grown on me, and our customers love having all their things in one place. We've been in business for 46 years, and they are seeing and appreciating the improvements we've made. Review collected by and hosted on G2.com.

What do you dislike about Leap?

I would love to hire somebody to come in and train us from start to finish. They should offer more one-on-one step-by-step training. I'm a visual learner and would like a one-on-one contact person. I would even pay extra to have the training to really make sure I'm utilizing the system to the best of its ability. Review collected by and hosted on G2.com.

Response from layla ashi of Leap

Thank you for sharing your thoughtful feedback! We’re glad Leap’s centralized tools, versatility, and automation are helping your team and delighting your customers. We do offer one-on-one training and would be happy to assist. Email our support team at leap.support@leaptodigital.com and we'll get a session set up so you're getting the most out of Leap.

Wes  K.
WK
Wes K.
Owner
Small-Business (50 or fewer emp.)
"Saved Countless Hours with Estimating, Proposals, Macros, and Scheduling"
5/5
What do you like best about Leap?

The Estimating and Proposals. Macros and material lists. Being able to run the schedule. This has ended up saving us countless hours of paperwork and needing other softwares. We have been able to set up tasks that are automated saving multiple hours and additional monitoring. Review collected by and hosted on G2.com.

What do you dislike about Leap?

Would be nice for the proposals being easier to be created Review collected by and hosted on G2.com.

Response from layla ashi of Leap

It’s great to hear Leap is saving your team countless hours and helping you build repeatable, automated processes. Thanks for highlighting the value of estimating, material lists, and scheduling, and for letting us know proposal creation could be easier. Your feedback helps us improve.

Joseph L.
JL
Joseph L.
Mid-Market (51-1000 emp.)
"Organizational Wonder with Accurate Quotes"
5/5
What do you like best about Leap?

I love using Leap for my business because it keeps me organized and on track. The accuracy and convenience of Leap really stand out, especially when I'm maintaining consultations with clients and when I input information to make quotes. With Leap, numbers come out exactly as I intend them, which is crucial for building quotes. The initial setup was extremely easy and user-friendly, making it a great tool to use every day. I'd strongly recommend it to anyone because it can benefit any business. Review collected by and hosted on G2.com.

What do you dislike about Leap?

I wouldn’t change anything Review collected by and hosted on G2.com.

Response from layla ashi of Leap

Joseph, great to hear Leap keeps you organized and on track. When the numbers come out exactly as you intend, you can quote with confidence in front of every client. Glad setup was easy too. Thank you for the recommendation.

David P.
DP
David P.
Mid-Market (51-1000 emp.)
"Effortless Estimation for Home Improvements"
5/5
What do you like best about Leap?

I like how Leap breaks down the materials, helping me explain everything to the customer. It really shows the details like underlayment and every little piece that makes a roof. Also, I can build contracts with it, and they look more professional. Setting it up wasn't hard at all, and it just seems to run pretty smoothly for us. Review collected by and hosted on G2.com.

What do you dislike about Leap?

Not much I like it Review collected by and hosted on G2.com.

Response from layla ashi of Leap

Thank you for choosing Leap! We’re happy to hear it’s helping you build thorough home improvement estimates and polished contracts that give customers a clearer picture of their projects.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Big boost in efficiency for home services business"
4.5/5
What do you like best about Leap?

Efficiently merges pricelist, paperless contracts, CRM integration, and resources into 1 easy use app. A gamechanger for home services. Review collected by and hosted on G2.com.

What do you dislike about Leap?

Can have some issues saving & sending information when there isn't a reliable signal. Review collected by and hosted on G2.com.

Rene' G.
RG
Rene' G.
Project management and sales
Small-Business (50 or fewer emp.)
"Help history Better Customer Tracking"
4.5/5
What do you like best about Leap?

It is helpful and me, finding my appointments in seeing the history of what I’ve done with that customer Review collected by and hosted on G2.com.

What do you dislike about Leap?

I wish you could be able to connect to my iOS calendar on my iPhone. To put information into my schedule Review collected by and hosted on G2.com.

Response from layla ashi of Leap

Thanks for sharing your feedback! We’re glad Leap helps you find appointments and review your customer history. We understand how useful it would be to sync with your iPhone calendar, and we’ll share your suggestion with our team.

Tyler B.
TB
Tyler B.
Marketing director
Mid-Market (51-1000 emp.)
"Well-Organized and Easy to Use Once You Get the Hang of It"
4.5/5
What do you like best about Leap?

I like that everything is well organized, and once you get the hang of it, it’s easy to use. Review collected by and hosted on G2.com.

What do you dislike about Leap?

I don’t like that it sometimes takes a full minute to buffer during an appointment. Review collected by and hosted on G2.com.

Response from layla ashi of Leap

We appreciate your review. It’s great to hear that Leap is well organized and easy to navigate. We’ll share your note about appointment buffering with our team as we continue working to improve performance.

Jarrett B.
JB
Jarrett B.
Consultant
Mid-Market (51-1000 emp.)
"Clear, Easy-to-Use Format That Makes Quoting Simple"
5/5
What do you like best about Leap?

Clear format makes it easy to use and definitely makes quoting easy. Review collected by and hosted on G2.com.

What do you dislike about Leap?

Sometimes when I modify or edit info it doesn’t register properly Review collected by and hosted on G2.com.

Response from layla ashi of Leap

Thank you for your review! It’s great to know Leap’s easy-to-use format is helping with quotes and communication. We’re sorry some changes don’t save properly, and we’ll share your feedback with our team.