Lead Forensics Reviews (1,152)

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Reviews

Lead Forensics Reviews (1,152)

View 4 Video Reviews
4.4
1,152 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and accurate visitor insights, which help identify potential leads and enhance sales strategies. The platform's intuitive interface and responsive support team are frequently highlighted as key benefits, making it a valuable tool for businesses. However, some users note that the UI could be improved for a more modern experience.

Pros & Cons

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Sooz K.
SK
Sooz K.
Marketing Manager
Mid-Market (51-1000 emp.)
"Critical Real-Time Target Tracking for Teams"
5/5
What do you like best about Lead Forensics?

I find Lead Forensics particularly helpful for using business lists and creating categories to track targets or accounts we're interested in. I appreciate being able to drill down into the content a visitor is looking at, whether it's a pricing page, the homepage, or a blog, as it helps us prioritize based on visitor actions. It's also extremely intuitive in managing the setup, adding business lists and target accounts, and analyzing visitor activity. The monthly account calls are very helpful in providing insights into how our account is used. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

Nothing comes to mind Review collected by and hosted on G2.com.

nico r.
NR
nico r.
Account Manager - Sales
Small-Business (50 or fewer emp.)
"Clear Customer Page Insights and Handy, Straightforward Integrations"
5/5
What do you like best about Lead Forensics?

Most helpful i find is that i can see what pages my customers are most drawn to and i can tailor my approach more specifically. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

I haven’t found anything to dislike yet, but we’re still fairly new to the process. So far, everything is super handy, and all the integrations are pretty cut and dry. Review collected by and hosted on G2.com.

CS
Cherie S.
Business Development Director
Mid-Market (51-1000 emp.)
"CIL's use of Lead Forensics is very important to know who is landing on our site"
5/5
What do you like best about Lead Forensics?

We like the fact that not only does it tell us who has landed on our website, it tells us what landing page so we can call and mention their specific needs Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

It would be good if LF could tell us who was looking on the site but saying that when we use the credits their relevant contacts are always good Review collected by and hosted on G2.com.

"Valuable Insights, Outstanding Support"
4.5/5
What do you like best about Lead Forensics?

I really like how Lead Forensics helps us gain insights into our website traffic and improve the customer journey. It's great having more tools for our sales and marketing teams to win business and gather leads on potential interest from buyers. I'm happy with the service, especially with our account manager, Gaz Matthews, who goes above and beyond to make sure we maximise all the tools available. The investment seems worth it for our website development stage. I appreciate the good communication from our account manager, which helps us make the most of the tools we have. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

Nothing to report Review collected by and hosted on G2.com.

AC
Amey C.
Business Development Executive
Small-Business (50 or fewer emp.)
"A Great Tool That Makes Reaching Live Leads Easier"
5/5
What do you like best about Lead Forensics?

It is a great tool to use and makes my job that little easier with live leads to reach out to. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

For the larger companies I work with that visit the website, it is difficult to know who it was exactly. Review collected by and hosted on G2.com.

Daniel S.
DS
Daniel S.
IT Manager
Mid-Market (51-1000 emp.)
"Accurate Visitor Insights You Can Trust"
4/5
What do you like best about Lead Forensics?

The accuracy of the data shown in their portal about who is visiting our website. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

The UI is a bit dated and could do with a refresh. Review collected by and hosted on G2.com.

Response from Reviews LF of Lead Forensics

Thanks Daniel for your feedback. We’re pleased to hear that you find the visitor data accurate and valuable in helping your sales team identify companies engaging with your website.

We also appreciate your comments on the user interface. Enhancing the platform experience remains a key focus for us, and your feedback helps shape future improvements. Thank you for choosing Lead Forensics.

James M.
JM
James M.
Co-founder & CEO
Public Relations and Communications
Small-Business (50 or fewer emp.)
"Easy to Use, Accurate Website Visit Insights with Strong Tagging and API Access"
5/5
What do you like best about Lead Forensics?

Ease of use and accuracy of visits to website. Good data tagging and API access. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

Has stronger data in some countries than others so you don't always feel like you're getting the full picture. Review collected by and hosted on G2.com.

Response from Reviews LF of Lead Forensics

Thank you for your feedback, James. We’re delighted to hear you’ve found Lead Forensics easy to use and that the website visitor insights, tagging capabilities, and API access are helping provide valuable visibility into your prospects.

We also appreciate your comments on international data coverage. We’re continually working to enhance data quality and reach across all markets to provide the most complete picture possible.

Kirsty S.
KS
Kirsty S.
Account Manager
Mid-Market (51-1000 emp.)
"Good insight and ease of use"
4/5
What do you like best about Lead Forensics?

I like how Lead Forensics provides insight into who has been on our website and which pages they have viewed. It's also quite helpful that it offers location data, allowing our team to target specific geographic areas. I find it easy to use, and I really appreciate the ability to create lists for vertical-specific customers. This helps our team, who manage particular verticals, gain insights into which customers within our segments have visited our site. The initial setup was easy, too. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

Doesn't always allow you to assign a lead, sometimes takes a few attempts. Review collected by and hosted on G2.com.

SR
Simon R.
Head of Marketing
Small-Business (50 or fewer emp.)
"Real-Time Visitor Tracking That Feels Like an Extra Team Member"
4.5/5
What do you like best about Lead Forensics?

Being able to track website visitors in real time and set up alerts allows us to target prospects with accurate and relevant marketing activity. Its like having an extra member of the sales team! Setting up the flows is really easy and its now part of our day to day work. We use HubSpot as our CRM system and the fact that we get the two working together makes things so streamlined. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

There isn't really anything to dislike. Our Account Manager really understands our business and what we want to achieve so once everything is set up, it sort of does what it needs to. Review collected by and hosted on G2.com.

Gavin D.
GD
Gavin D.
Marketing Manager
Mid-Market (51-1000 emp.)
"Engaged Account Managers and a Proactive Culture of Innovation"
4/5
What do you like best about Lead Forensics?

Our account managers are very engaged and supportive. I like the fact that there is a pro-active culture of innovation and solution based thinking. Review collected by and hosted on G2.com.

What do you dislike about Lead Forensics?

The dashboard user interface could do with a bit of modernising to help with navigation. Review collected by and hosted on G2.com.

Response from Reviews LF of Lead Forensics

Thank you for your thoughtful feedback. We’re pleased to hear that our Account Managers have been engaged and supportive, and that our proactive, solution-focused approach is making a positive impact.

We also appreciate your comments on the dashboard interface. Enhancing usability and navigation is a key focus for us, and your feedback helps guide ongoing improvements.