It is very easy to know the number of visitors to your site, how many pages they viewed and how long they were on your site but Lead Forensics tells you what company they are from, how they came to your site, which pages they viewed, how many times they have been on your site, if they purchased anything, and almost any other identifying information you wish to have regarding the users on your site. The ability to set the flags for each of these identifiers allows for the filtering by any data point. Review collected by and hosted on G2.com.

There is always room for improvement, but I have yet to find anything missing from this program. Review collected by and hosted on G2.com.

Clear visibility of active opportunities has improved my timing when approaching potential new clients. On a few occasions, I’ve assumed an opportunity was cold, only for it to appear on my Lead report and reopen doors I’d thought were closed. I know exactly when i am getting the email each week and have some time set to digest the data and how to utilise best. Review collected by and hosted on G2.com.

no specific dislikes with the product/service itself, more how we utilise and action the leads could improve at times. Review collected by and hosted on G2.com.

Once you have gotten the hang of it, it is a very user-friendly tool. Many business processes can be made significantly easier through the integration of Lead Forensics. The performance of the entire network is strong. Of course, it is not exactly cheap to purchase, but these costs are usually quickly recouped through access to many potential customers. Support is available at any time to assist. Additionally, the use of AI is also possible. Review collected by and hosted on G2.com.

The pages load very slowly, which is really annoying in the long run and significantly impairs the user experience. Review collected by and hosted on G2.com.

I like Lead Forensics because I can easily see who is visiting the site and when, which helps me track site activity effectively. I also appreciate being able to see how long someone was on the site and what they were looking at. This information is really useful when generating prospect proposals, as I can list vehicles they may have already been interested in. The initial setup was fairly easy, which was a plus. Review collected by and hosted on G2.com.

If there was a way to find or collate Fleet manager or company owner details with a higher success rate. Review collected by and hosted on G2.com.

Being able to identify previously unknown website visitors and turn them into actionable sales opportunities is a huge advantage. The platform is intuitive, and the data provided is helping our sales and marketing teams carry out much more effective targeting.

It is also incredibly useful to have a dedicated account manager who we have regualar calls with and who is always on hand to assist with functionality and provides insights into our usage. Review collected by and hosted on G2.com.

Some of the data can occasionally feel a little vague, particularly for smaller businesses or less well-known domains and can require additional research to fully qualify leads as it's a bit of a guessing game sometimes. Review collected by and hosted on G2.com.

Patrick Malone is a fantastic rep. We had some hiccups with lead forensics until we were given Patrick as a rep. He is constantly looking for ways to improve the information that they are generating for us and ways to improve what they are able to do overall. Lead forensics is great for newer/up and coming businesses that need that push to find customers. It is a great way to see who you need to reach out to to get those leads. There is a TON of information you can get by utilizing Lead Forensics correctly. Review collected by and hosted on G2.com.

Lead forensics was just not for us. I see the amazing potential that this can offer to many other business. The information we were receiving was mostly existing customers as we have been a well established business for over 50 years Review collected by and hosted on G2.com.

A good number of new leads are created daily which helps us to identify potential customers that we otherwise may never have known were interested in our products and this enables us to be the first company in contact with the customer. It is a great tool to understand and gives an insight as to who is visiting our website and what they are searching for.

Using LF into our daily workflow is simple and straightforward. The platform is very easy to navigate, and the dashboard is clearly structured. LF Academy videos provide quick support, and our Success Manager has been highly supportive throughout the process and ongoing.

Although Lead Forensics is not connected to our CRM, it works very well as a campaign trigger for our marketing activities. We also use Google Analytics, which allows us to compare and validate the data effectively.

The visibility of lapsed clients visiting the website has proven highly successful for us re-engaging with them and the amazing results we have achieved within just one year. Review collected by and hosted on G2.com.

It would be useful if the credit used when adding a contact that is an old contact or has left the company is credited back. Review collected by and hosted on G2.com.

I really appreciate that the customer service has been on point. Whenever I have an issue and contact customer service through email, I can tell that I'm speaking to people who are willing to help and don't have pre-structured corporate responses, which is refreshing. I also really like the assigned CSM, Patrick; he's very helpful, takes on some of the workload we have, and connects me with other vendors that could help. Additionally, the setup of Lead Forensics was easy to implement. Review collected by and hosted on G2.com.

I find that it acts more like a funnel indicator, but it doesn't really help with executing the pipeline. It would be nice if Lead Forensics had CRM integration to assist with automated emails. Review collected by and hosted on G2.com.

I use Lead Forensics for prospecting new businesses to call for outings at our ballpark. It helps me see who is viewing our website and what they are looking at, so I can have warmer leads. One of my favorite features is being able to look up specific contacts at the company, which helps me find who I am looking for. It helps me find emails and phone numbers of direct contacts in the company, allowing me to get through company gatekeepers and get more outings. The initial setup was easy because they have great resources and a great team to train. Lead Forensics is a great resource. Review collected by and hosted on G2.com.

I do not have any complaints at this time. Review collected by and hosted on G2.com.

I have not had this level of insight into our website until I started looking at the data from lead forensics. It shows clear pathways, what our prospective customers are interested in, and as a result we have a strong pool of leads for followup and actionable ideas for improving how we market our company. Review collected by and hosted on G2.com.

Very little so far! I wish we could drill all the way down to the individual user for full transparency but for privacy reasons not possible. Review collected by and hosted on G2.com.