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LawDepot Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use and quick document creation offered by LawDepot's legal services without cancellation fees. (2 mentions)
Users appreciate the quick and easy billing process of LawDepot, facilitating smooth transactions and contract management. (1 mentions)
Users value the legally updated and quickly expedited contracts, finding the platform easy to navigate. (1 mentions)
Users appreciate the prompt and helpful customer support from LawDepot, enhancing their overall experience. (1 mentions)
Users find document creation easy, aided by clear directions and responsive customer support that enhances their experience. (1 mentions)
Users warn of billing issues with LawDepot, including unauthorized recurring charges and difficulties in cancellation processes. (4 mentions)
Users warn about subscription issues with LawDepot, facing unauthorized charges and unhelpful customer service when canceling. (4 mentions)
Users highlight the expensive subscription fees of LawDepot, which often lead to unexpected charges and frustration. (3 mentions)
Users are frustrated by unexpected add-on costs and subscription fees, leading to significant, unintended charges. (2 mentions)
Users warn about access issues due to automatic subscriptions that can lead to ongoing charges and cancellation problems. (1 mentions)

5 Pros or Advantages of LawDepot

5 Cons or Disadvantages of LawDepot

Wynne E.
WE
Wynne E.
Small-Business (50 or fewer emp.)
"Avoid LawDepot: Unreliable with Billing Issues"
0.5/5
What do you like best about LawDepot?

I don't like Law Depot Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

I had a frustrating experience with LawDepot. I used it to create a rental contract, but I couldn't use it because of the wording issues. I called them to cancel the service, but they never canceled it, and I've been charged since February for a service I'm not using. It's frustrating that they take money for nothing and don't seem willing to refund people who aren't using their services. When they say they'll cancel a service, they need to actually do it and stop charging people. Review collected by and hosted on G2.com.

Brian K.
BK
Brian K.
Owner
Small-Business (50 or fewer emp.)
"Signed me up for a subscription I never authorized."
0/5
What do you like best about LawDepot?

It gave me a template operating agreement. Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

The fact they charged me for the document then charged me for a full premium subscription plan I never signed up for. Review collected by and hosted on G2.com.

Bob B.
BB
Bob B.
President & CEO
Small-Business (50 or fewer emp.)
"RUN AWAY FROM THIS COMPANY. Cancelling is nearly impossible and they won't even cancel when you ask."
0/5
What do you like best about LawDepot?

If you can get them to cancel, the information is likely a good deal. But, be warned, you will likely need to hire an attorney to cancel. Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

They will automatically hook you up to a monthly recurring subscription and continue to charge you forever until you notice it. When complaining, they will hold the charge regardless of whether the service was every used or not. We actually canceled many months ago and they never followed through with the cancellation. RUN from this company. Review collected by and hosted on G2.com.

Ian V.
IV
Ian V.
Event volunteer.
Small-Business (50 or fewer emp.)
"Cancel Your Subscription and get Confirmation!"
0.5/5
What do you like best about LawDepot?

They provide the ability to, occasionally, create a legal document, and IF you cancel your subscription, it won't cost you anything. Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

A number of months ago I logged onto LawDepot.ca, to create a waiver for a charity event we were putting on.

To do this I had to subscribe to their service, however would not be charged the subscription fee, if I cancelled it, after creating this one document. Which I did, as I had done two other times over the past 4 years.

However the cancellation failed to go through and I just noticed I had been charged $40.95 per month for the past 4 months.

When I called in, the best they were willing to do was to reverse the last charge, leaving me with a cost of $122.85 cost for this one document.

Not what I call an understanding company.

Bottomline, MAKE SURE YOU CANCEL YOUR SUBSCRIPTION AND THAT YOU GET A CONFIRMATION OF THAT CANCELLATION! Review collected by and hosted on G2.com.

LS
Lisa S.
Director
Small-Business (50 or fewer emp.)
"BEWARE! No Refunds! No Matter What!"
0/5
What do you like best about LawDepot?

I didn't use Law Depot even though I was charged. Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

Beware of their subscription model. Don't give them your cc unless you plan to use the service. They will charge you $50 a month whether you use the service or not. Very unethical. Email from them went to spam. I tried to cancel within 3 days and they said they would not refund, so I have given Law Depot $50 of my hard earned money for absolutely no service. Good work if you can get it, I guess. I could never recommend a company like this. Please avoid and save yourself the headache and the money. Review collected by and hosted on G2.com.

LS
Leanne S.
CEO
Small-Business (50 or fewer emp.)
"I've had a great experience creating Will's contracts and so forth."
5/5
What do you like best about LawDepot?

It definitely writes a legally updated contract. and expedites it quickly. It also is super easy to navigate Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

all is good .I have not found any as of this date. Review collected by and hosted on G2.com.

QB
Quentin B.
Financial Manager
Small-Business (50 or fewer emp.)
"Their subscription structure is a fraud"
0/5
What do you like best about LawDepot?

Nothing much, basic templates that ChatGPT can do for free Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

Awful experience, they are clearly making money out of they're supposed to be "7 days free trial". I took the subscription for the free 7 days period on their website, during the 7 days I remember having cancelled the service online but during 2 months those swindlers still took money from my bank account. When I called customer service they said they can't see that I've canceled my subscription (obviously I didn't have any proof) and that they won't reimburse even if I never connected on their website after the trial. This is the first time I'm being robbed like this, stay away unless you want to give them free money Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Partnership Agreements"
4.5/5
What do you like best about LawDepot?

Ease of use. Every client I have that is thinking about creating a partnership, I go over the questions using the software to avoid pitfalls after we create the company. Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

Cost, but it is cheaper than going to a Lawyer. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"User"
3/5
What do you like best about LawDepot?

The Documents are pretty easy to create and easy to follow their directions. The Customer Support has been very helpful and they respond promptly. Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

I have only created a few Documents. I can't think of anything I dislike. Review collected by and hosted on G2.com.

PK
Prabhav K.
Mid-Market (51-1000 emp.)
"Digital documentation with ease"
4.5/5
What do you like best about LawDepot?

Provides the best and great services for digital and printable documentation for all kind of work.

The attractive and customer interactive interface makes it more classy and best amongst all the other similar working products.

This will help you to creat and design the official documents like templates for marketing, bills and invoices, tax reports, challans, manuals and everything easily.

The operation is faster and accurate, this is because there is the inbuilt designs of templates already inserted in this for quick and easy work. Review collected by and hosted on G2.com.

What do you dislike about LawDepot?

The free version is not as good as explained, does not give the full access of tools available in this software during the trial period of LawDepot. Review collected by and hosted on G2.com.