# LawVu Reviews **Vendor:** LawVu **Category:** [Enterprise Legal Management (ELM) Software](https://www.g2.com/categories/enterprise-legal-management-elm) **Average Rating:** 4.5/5.0 **Total Reviews:** 92 ## About LawVu LawVu LegalOS is the operating system for in-house legal teams – a connected, intelligent system that brings together intake, matters, contracts, documents, spend, and AI agents in one place. Built on a foundation of connected data, embedded workflows, and AI agents that don’t just answer, but take action – moving work forward based on your risk profile. The result: legal teams move from managing work to running their legal function – with intelligence that compounds across every workflow. Private, enterprise-grade AI is embedded throughout the system to accelerate work, surface insights, and reduce manual effort — without compromising control or security. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ LawVu Draft is our AI-powered contract drafting and review solution, available as part of the LegalOS or as a standalone product. Embedded in Microsoft Word, LawVu Draft combines AI with your legal team’s institutional knowledge to create, review, and refine contracts using your own clauses, precedents, and playbooks – with instant proofreading, redlining, and risk checks built in. ## LawVu Pros & Cons **What users like:** - Users highlight the **ease of use** of LawVu, appreciating its intuitive interface that simplifies task management. (23 reviews) - Users appreciate the **excellent customer support** from LawVu, making implementation and usage smooth and efficient. (17 reviews) - Users value the **efficiency** of LawVu, streamlining processes and centralizing legal services for better organization. (14 reviews) - Users value the **convenient tracking** features of LawVu, enhancing matter and communication management in one place. (10 reviews) - Users appreciate the **effective organization** of matters in LawVu, enhancing team communication and task management efficiency. (9 reviews) - Users value the **automated email tracking and document management** features of LawVu, boosting efficiency and collaboration. (8 reviews) - Collaboration (7 reviews) - Users find **implementation easy** , appreciating streamlined workflows and useful training that enhances productivity and efficiency. (7 reviews) - Customizability (6 reviews) - Users value the **centralized solution** of LawVu, enhancing efficiency and visibility in managing legal operations. (5 reviews) **What users dislike:** - Users find **missing features** in LawVu, such as manual reminders and absence of duplicate detection, frustrating. (5 reviews) - Users find the **access limitations** frustrating, as document viewing and status updates are not intuitive. (4 reviews) - Users experience **communication delays** due to clunky messaging, untracked replies, and slow integration with Outlook. (4 reviews) - Users find the **document access limitations** of LawVu confusing, impacting usability and workflow efficiency. (4 reviews) - Users experience **integration issues** that cause delays, notably with Outlook and Word, impacting efficiency and functionality. (4 reviews) - Users often experience **slow performance** and glitches, complicating task management and overall usability on LawVu. (4 reviews) - Email Integration (3 reviews) - Users find **limited functionality and tracking options** in LawVu, affecting ease of use and overall effectiveness. (3 reviews) - Not Intuitive (3 reviews) - Poor Search Functionality (3 reviews) ## LawVu Reviews ### 1. Revolutionized Our Legal Operations with Enhanced Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Willie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about LawVu?** I find the most impactful aspect of LawVu to be the enhanced visibility and reporting suite. The ability to pull data-driven insights from our dashboards allows us to make informed decisions that ensure alignment across various departments. It not only manages tasks but also supports a culture of continuous improvement. By having a single source of truth, we can show our internal stakeholders exactly where their matters sit in the pipeline, which builds a high level of trust and transparency that we simply didn't have before. **What do you dislike about LawVu?** While the functionality of the platform is incredibly promising, I am mindful of the potential adoption challenges regarding change management. Because LawVu introduces a lot of simplification and fundamental improvements to how we work, there is a natural learning curve and a need for a shift in mindset. User uptake during this initial rollout phase is absolutely essential to maximizing the platform's full potential. It's not a dislike of the software itself, but rather a recognition that the people side of the transition requires a dedicated strategy to overcome the 'this is how we've always done it' mentality. **What problems is LawVu solving and how is that benefiting you?** LawVu bridges the visibility gap between our legal team and stakeholders, offers shared status views, and comprehensive dashboards. It streamlines task management, improves collaboration, and provides timely information access. ### 2. Centralized Legal Workflow with Intuitive AI **Rating:** 5.0/5.0 stars **Reviewed by:** Lauri P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about LawVu?** I love the integrated AI functionality in LawVu, which is a standout feature for me. It helps in a high-volume environment by summarizing lengthy matter histories and quickly extracting key terms from contracts without leaving the platform, which is a huge time saver. I also appreciate how I can stay within a single matter to find all relevant information, emails, notes, and files without having to search outside the system. This supports a seamless and intuitive end-to-end workflow. Additionally, LawVu effectively pulls together our communication tools, such as Microsoft Outlook for emails and DocuSign for signatures, into a cohesive system, ensuring real-time updates without manual work. This integrated approach is invaluable. **What do you dislike about LawVu?** Nothing to dislike lawvu **What problems is LawVu solving and how is that benefiting you?** LawVu manages our legal matters from intake to execution, centralizing requests and improving transparency across the company. It reduces context switching and boosts interaction by consolidating tools. I also love the AI for summarizing history and extracting key terms, saving time. ### 3. Streamlined Legal Workflow with Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about LawVu?** I find LawVu's intuitive user interface and ease of use incredibly valuable. It feels modern and accessible compared to other legal tech tools, which was crucial for our office since it lowered the barrier to entry for our team. We didn't need extensive training sessions; the team could start logging matters almost immediately. The way LawVu centralizes files while remaining easy to navigate is key to keeping our department running smoothly. Additionally, the initial setup was surprisingly straightforward and cloud native, which eliminated complex installations and IT overhead. The LawVu implementation team was helpful in mapping our existing folders into their matter structure, allowing us to migrate active files and onboard the team quickly. **What do you dislike about LawVu?** If I had to pinpoint a frustration, it would definitely be the current workflow within the spend management feature. Right now, the process feels a bit more manual than it needs to be. I find it slightly tedious that we have to enter every single invoice individually, and then wait for a multi-step approval process to clear. I would much prefer a feature that allows us to input a total project budget or a lump sum upfront against a matter. It would save us a lot of clicks if the system could just deduct from a preapproved pool rather than requiring a granular one by one entry for every billable event. **What problems is LawVu solving and how is that benefiting you?** LawVu eliminates information fragmentation by centralizing documents, improving organizational efficiency. It integrates with Outlook and DocuSign, adding convenience. Switching from SharePoint and Excel reduced manual errors and fulfilled our legal workflow needs. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. We love hearing how easy teams like yours find getting set up and using LawVu is as we know that means you'll experience value straight away. We are always here to support as you continue to grow your use of LawVu - reach out anytime with feedback or questions. ### 4. Streamlines Matter Intake, Monitoring, Communication, and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Christine B. | Group Legal Operations & Technologies, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about LawVu?** It has helped me manage matter intake, allocation, monitoring, communication and provides statistics on all of this. **What do you dislike about LawVu?** having to allocate new matters manually, as at the moment the system can only do this based on contract type - we don't work that way. **What problems is LawVu solving and how is that benefiting you?** Helping us have all matters in one place, interacting with LSPs and the wider business from one place, reducing email traffic (to an extent). Being able to clearly see what is active for the team is a huge benefit. Along with statistical analysis available at the push of a button. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's great to hear that LawVu is helping you improve the way you work with the wider business and LSPs, and we know how valuable that real-time reporting can be. Please keep in touch anytime with your feedback and questions. ### 5. Simple, Intuitive Platform for Building Scalable Legal Ops Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana U. | Director Global Legal Operations, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about LawVu?** It’s simple and intuitive. It’s a system that enables Legal Ops to build strong, scalable business processes. **What do you dislike about LawVu?** There are still some basic features that aren’t available, and we don’t have a clear date for when they will be accessible. For example, standard users should be able to add members to their matters and contracts. **What problems is LawVu solving and how is that benefiting you?** LawVu is the first matter management and contract management tool implemented at Getinge. We are a fairly new Legal team, with a Legal Ops infrastructure function within the company. LV is helping us identify our inefficiencies—such as the lack of strong processes—and prioritize what to improve as we mature. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's great to hear you are set up to improve the workflows and processes that matter most for your team. It's our pleasure to be on this journey with you and we are here to help along the way. ### 6. Easy to Use, But Needs Improvements in Features **Rating:** 3.5/5.0 stars **Reviewed by:** Jesus G. | Legal Operations - Digital Transformation & AI Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about LawVu?** I like the ease of use of LawVu, which makes visualization easy and understandable, even for the less tech-savvy in the company. I also enjoy the 'look & feel' and the conversations within the matters, as they are easy to follow. **What do you dislike about LawVu?** The business portal has few functionalities and business users cannot do many necessary things. I would like business users to be able to create contracts, add members, and share in the same way as legal users. **What problems is LawVu solving and how is that benefiting you?** LawVu solves problems of intake, lifecycle, repository, and reporting. It is easy to use, the visualization is clear even for the less tech-savvy, and the conversations within the matters are easy to follow. ### 7. Intuitive all-in-one solution for matter and contract management with excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about LawVu?** LawVu is one of the few providers on the market that offers both matter management and contract management in one solution. A Word add-in allows a link to be established between the files and the edited documents, including versioning and text comparison. The user interface appears tidy, and the operation is overall intuitive. What the system does not immediately cover itself can be sensibly supplemented through integrations and additional modules. The customer service and 24/7 support are exceptional, both in terms of speed and competence and friendliness. **What do you dislike about LawVu?** The system language is exclusively English. Additionally, we are missing a directory for business partners to manage them centrally and clearly. **What problems is LawVu solving and how is that benefiting you?** In order to cover matter management and contract management in the legal department with a reasonable document management system, multiple solutions are often needed. These are naturally not optimally linked with each other. With LawVu, there is a solution that meets all the essential requirements and needs of a modern legal department. **Official Response from Aqua Delaney:** > Thanks for taking the time to review us, we are glad you are enjoying LawVu. ### 8. LawVu delivers what it promises — and keeps delivering after the sale **Rating:** 5.0/5.0 stars **Reviewed by:** Ian N. | Head of Process Improvement, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about LawVu?** LawVu has been exceptional from start to finish — their commitment and customer service have been consistent from sales through to implementation and ongoing support. It’s rare to see a vendor maintain the same level of care after the sale. For our Legal team, generic project management tools never quite fit the bill. LawVu provides exactly what we needed to track and manage legal work effectively. The business portal is also a standout feature — it’s available to everyone in the organisation at no extra cost, which has made engagement with the broader organisation much easier. Configuration is straightforward and flexible — from matters and contracts to approval workflows and the business portal itself. You really feel in control of the system rather than reliant on the vendor to make changes. **What do you dislike about LawVu?** Not so much a dislike, but a caution: as LawVu continues to grow, I hope the simplicity of the platform and the quality of support remain as strong as they are now. **What problems is LawVu solving and how is that benefiting you?** Our Legal team needed a way to manage and track their work — something general project management tools couldn’t handle effectively. LawVu provides visibility across all legal matters, contracts, and requests, allowing us to manage workloads and priorities more easily. The business portal has also been a huge benefit, giving everyone in the organisation a simple way to submit requests and see progress without relying on email. This has improved transparency and reduced the amount of administrative back and forth. Overall, LawVu has helped us run the Legal function more like a modern service — structured, measurable, and much easier to engage with. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's wonderful to hear how much value you and your team are getting out of LawVu, and that you feel supported every step of the way. We couldn't agree more on the importance of the Business Portal for streamlining your legal operations and improving the way you work with the business. We also agree that keeping the experience simple, performantvand intuitive is important as we grow. It's something our customers love, and something we continue to focus on in our product roadmap planning. We are here to support you every step of your journey with LawVu, please keep sharing your feedback and reaching out with questions anytime. ### 9. Lawvu - Simplifying Matter & Contract Management for Legal Teams **Rating:** 4.5/5.0 stars **Reviewed by:** 🌏 Matthew G. | Global Privacy Officer | CIPP/E, CIPP/US & CIPM | GDPR Practitioner , Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about LawVu?** The ease of use is one of my favourites, especially as it's something i use every day. The integration into Office 365 is excellent. It was very easy to implement across our team, and customer support is great. **What do you dislike about LawVu?** In the time that i have been using Lawvu, one of the things that I dislike is that when you have a matter open, you can't easily switch to another matter. **What problems is LawVu solving and how is that benefiting you?** It is helping us to have one source of truth for matters, it is increasing our efficiency due to the integrations and it enables us to store related emails and documents against the matter. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback, especially during a no doubt busy lead into the holidays. We love hearing the impact that LawVu is having for your legal team, and that you've felt well supported on your journey. I have passed you matter management feedback on to the product team too. ### 10. Cooper's Hawk + LawVu: Winning Combo **Rating:** 5.0/5.0 stars **Reviewed by:** Kendall N. | Executive Assistant to C-Suite Executives, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about LawVu?** What I like the best of LawVu is the platform's ability to track our LSPs total billing. The invoice and contract uploading makes it very easy for our legal team to access our contracts and have them stored in one place . I also like the customer support that is offered by LawVu. It's very rare to have 24/7 support. I also enjoyed the staff that provided us with our training. Sophie, our implementation manager, was absolutely lovely and always accommodating to our schedules. Sophie was very patient and answered all of the questions we asked. **What do you dislike about LawVu?** I don't have any issues with LawVu at this time. **What problems is LawVu solving and how is that benefiting you?** LawVu is solving our issue with contract management and legal spend tracking. In the past, we stored contracts on various employee's laptop hard drive. We kept a running Excel file for tracking legal spend. With LawVu, we are now able to house all of our contracts in one safe place for the identified users/administrator to have access. We are now able to track and monitor legal spend in the spending section of the platform. This platform will be used for many years to come and once we add all of our legal providers in LawVu, we can get rid of the manual Excel file. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. We absolutely love hearing about the efficiencies and visibility managing all your legal work in one place creates for our customers, and we're so pleased you are reaping the benefits. I'll pass this message along to the team. We are here to help you every step of your journey with LawVu so please continue to reach out with your questions and feedback along the way. Aqua ### 11. Makes Legal Teamwork Effortless! **Rating:** 5.0/5.0 stars **Reviewed by:** Shayne Vergara V. | EA and MPO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about LawVu?** LawVu makes collaboration incredibly easy. You can simply tag team members or assign matters and contracts directly to the relevant person, which keeps workflows moving smoothly. The platform helps ensure that everyone stays on the same page, and nothing falls through the cracks. Overall, it’s a very user-friendly and efficient tool for legal operations. I like that it's useful for cross-functional teams who need visibility and coordination across legal workstreams. It's also integrated with Docusign or Adobe **What do you dislike about LawVu?** I don't know because my role is a requestor, and I never had any issues using it. **What problems is LawVu solving and how is that benefiting you?** When we need Legal to review agreements like CSAs, MNDAs, or DPAs, I really appreciate how easily they can respond directly to redlines within LawVu. It keeps the review process seamless and eliminates back-and-forth emails. Plus, with the Adobe Sign integration, I no longer have to download and re-upload documents — I can send them for signature directly from within the platform. It saves time and keeps everything in one place. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's always fantastic to hear the LawVu experience from the business user point of view, and we are glad to hear you find the platform easy to use and a great collaboration and efficiency tool for you. I'll pass your feedback along to our product team, please keep in touch if you have any questions. Aqua ### 12. Smart legal tech for managing our marketing contracts **Rating:** 4.0/5.0 stars **Reviewed by:** Frank B. | Head of Marketing, EMEA, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about LawVu?** Our team handles a wide range of matters simultaneously, often involving external suppliers. Since we're not legal experts, it's crucial to have a clear and efficient way to collaborate with our in-house legal team. A dashboard that tracks the status of each matter would help us stay organized and move swiftly through the contract process, from initiation to signature. **What do you dislike about LawVu?** It would be really helpful to have easier access to the documents we've uploaded to each matter. Currently, we can't view them directly within the matter, which can be confusing. A clearer way to track new comments and amendments would also improve usability. Additionally, the way updates appear in threads especially in the Mentions and Notifications tabs isn't always intuitive. When we reply to mentions, those actions aren't reflected in the Notifications tab, which makes it hard to track progress or know if something's been addressed. **What problems is LawVu solving and how is that benefiting you?** LawVu helps us manage a high volume of legal matters more efficiently, especially as a non-legal team working closely with external suppliers. It enables us to collaborate swiftly with our in-house legal team to get contracts reviewed and signed without unnecessary delays. However, there are still some challenges. For example, we’d benefit from being able to easily view documents we've uploaded to a matter currently, they’re not always accessible in context, which can be confusing. A clearer way to track new comments and amendments would also improve usability. Additionally, the way updates appear in the Mentions and Notifications tabs could be more intuitive. When we reply to mentions, those actions aren’t reflected in the Notifications tab, making it harder to track what’s been addressed. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback Frank. It's always great to hear how non-legal users experience LawVu - we are glad its helping you manage contracts more efficiently. We really appreciate the suggestions on how things could be improved for business users too. I have passed these along to our product team and let them know to reach out via your Customer Success Manager if there are any follow up questions. ### 13. User-Friendly Email Tracking and Matter Management, But Matter Intake Automation Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about LawVu?** user friendly, ease of tracking emails for each matter, can easily manage matters and updates for each, customizable view of matters **What do you dislike about LawVu?** not enough automation for matter management and intake, would like the ability to drag and drop PDFs to create matters and auto-assign matters, needs integration with CT Corp **What problems is LawVu solving and how is that benefiting you?** visibility of matters, organization, tracking **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's great to hear you find LawVu intuitive to use, and that you're reaping the benefits of centralized, customizable matter management. We know how important intake automation is to legal and your business, so it's a key focus for us right now with some exciting updates coming soon. If you haven't already, please reach out to your Customer Success Manager to get updates on where we are heading and to share our feedback. Many thanks ### 14. For legality purposes, I think Lawvu is a great platform to use for in house businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina R. | Junior Paralegal, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about LawVu?** What I most like about Lawvu is how easy it is to navigate. With the options of having matters and drafting/ reviewing contracts through there makes it really organised. Also there is an option to have the contracts section again like stated easy to use. Another thing I like about Lawvu is how easy it is to delegate tasks to members of staff for example I can see what type of contract is needed. Adding on to that it is also easy in the sense that all the improvements can be made in one place rather then sending emails back and forth. In terms of the matter status, again that another brilliant thing as it allows staff to see the cycle of the contract and any updates. The use of integrations, I use Lawvu on word and outlook - using other platforms and being able to quickly save any new information or changes - it is again less time consuming which is a benefit. Lastly, I want to say the customer service from Lawvu is really good! All inquires that I have had, they have been answered in a timely manner and my issues are solved really quickly. **What do you dislike about LawVu?** I think Lawvu can have more integrations - But as stated, the staff at Lawvu they do look into this in further detail which I appreciate **What problems is LawVu solving and how is that benefiting you?** Time management - I think using Lawvu has cut down on the time of sending documents to other members of staff from other departments. Having Lawvu as a platform it makes it easier as all contracts are within a matter and this gives other members of staff to see the matter overview which is easier for them to utilized. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback, Sabrina. It's wonderful to hear LawVu is helping you streamline how manage contracts and that you are making the most of our built-in Microsoft integrations. It sounds like you are in touch on this already, but please continue to share details on what integrations you'd love to see. This feedback helps us spot trends across all our customers and plan ahead. Thank you Aqua ### 15. Accessible and User-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Sukhdip N. | Paralegal, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about LawVu?** Implementing LawVu has significantly enhanced the way the legal team at Aspire Pharma operates. The platform has brought greater organisation and structure to our workflows—particularly around contract management. With intuitive search, filtering, and categorisation tools, we've seen a notable reduction in reliance on email and improved visibility across all legal matters. The onboarding experience was exceptionally smooth. From the initial setup through to post-launch support, every member of the LawVu team was approachable, knowledgeable, and proactive. It was clear that they prioritise a people-first approach, making the entire process feel collaborative and tailored to our needs. LawVu has become an essential tool for cross-functional collaboration. It allows us to manage legal work with clear context, streamline communication with business stakeholders, and maintain consistency across all contracts and matters. Overall, LawVu has not only improved our efficiency but also strengthened the way we connect with the wider business. It’s a platform we’ve come to trust and rely on, and we look forward to continuing our journey with them. **What do you dislike about LawVu?** I think as an in-house team, it has been more difficult to explain matters and contracts and the difference to Business Users who do not understand the benefit to the wider team. Despite a Business Case being presented and onboarding done, follow up calls, LawVu is so focused on changing how legal work is managed (away from inboxes and spreadsheets), some teams experience a bit of friction during adoption. It’s not difficult to learn, but it does require a commitment to using the platform fully to get the most value as the business users do not fully understand the advantages or how they can customise the platform to their highly specific workflows beyond what’s currently available. Therefore there has been an issue of ease of integration due to mindset shifts which has impacted the frequency of use. **What problems is LawVu solving and how is that benefiting you?** One of the biggest problems it’s addressed is the lack of centralisation and visibility across legal work. Previously, contracts and matters were often scattered across email threads, shared drives, and spreadsheets. LawVu has brought everything into one unified platform, giving us a single source of truth for all legal activity. That’s improved efficiency, reduced the risk of things slipping through the cracks, and made it easier to stay on top of deadlines and responsibilities. It’s also helped reduce email overload by providing a structured space to manage communication and track progress—especially when collaborating with other departments. Instead of endless back-and-forth emails, business users and legal can work together in-platform, with full context and clear timelines. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's fantastic to hear the difference managing all your legal work is having on your team, and that you've been able to shift away from the reliance on email. We have some exciting search enhancements coming soon, which it sounds like you'll find very helpful too. Change management and education with the wider business is something we know can be hard, but we do have plenty of tips and resources after years of working with teams like yourself, please reach out to your Customer Success Manager anytime if you want talk through challenges, goals or ideas you have in this space. We are always here to help. Cheers Aqua ### 16. LawVu Keeps Everything in One Place with AI That Truly Supports the Full Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about LawVu?** You can stay within each matter and find the information you need without having to click out of the system to locate it elsewhere. It truly supports the full workflow in LawVu, from creating a matter through to executing documents. I also love the AI feature; it’s very useful. **What do you dislike about LawVu?** So far, I haven’t found anything I dislike about LawVu. **What problems is LawVu solving and how is that benefiting you?** It has centralized all my legal requests on one platform, which makes it easy to use for me and for everyone in the company. We now have much better business interaction and clear visibility into each matter. **Official Response from Aqua Delaney:** > Thanks for taking the time to share your feedback. It's fantastic to hear your legal team and wider business are reaping the benefits of managing all your legal work in one place. We know the use of AI is still something people are growing to use, and we are super happy to hear LawVu provides you a way to utilize this technology safely throughout your day-to-day. ### 17. Organized and Easy to Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Philo i. | Legal Counsel, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about LawVu?** I enjoy how organised everything is and how I can customise my tool bar. **What do you dislike about LawVu?** I dont always get notifications for messages received on LawVu **What problems is LawVu solving and how is that benefiting you?** LawVu is constantly offering new AI features which enhance the service. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. Love that you are customizing LawVu to fit your daily work, and that you're making the most of our embedded AI. Please keep in touch anytime with questions or feedback. ### 18. Easy-to-Use Management System That Fits Our Office Perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about LawVu?** It was easy to use, and for an office that needed a management system, it was great to have. **What do you dislike about LawVu?** The Spend feature is what I like least, though I don’t dislike it. I just wish there were a way to enter the total amount upfront, instead of having to add each invoice one by one and then wait for approval. **What problems is LawVu solving and how is that benefiting you?** Having all of our files in one place makes it much easier to stay organized and find what we need. **Official Response from Aqua Delaney:** > Thanks for taking the time to share your feedback. It's great to hear you've found things easy to pick up and use, and that your whole team is benefiting from the centralization. I have passed your Spend Management feedback along to the product team too. Please don't hesitate to reach out with any feedback or questions anytime. ### 19. Fantastically intuitive and user-friendly system **Rating:** 4.0/5.0 stars **Reviewed by:** Rob B. | Senior Procurement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about LawVu?** It's so easy to use. The UX/UI is really well designed, and the ability to self-manage and self-administer is so nice. And whenever there is something I don't know or can't figure out, the customer care team is accessible literally 24/7 and are super friendly, helpful, and responsive. The implementation team was also super knowledgeable, friendly, available for questions, and we could tell from their enthusiasm that they really believe in their product. We use LawVu primarily for contract lifecycle management. For our organisation, LawVu has been a substantial uplift, giving our business end users so much more visibility and control over their contracts. And for me, as the system administrator, I'm loving how easy it is for me make changes as I need them. **What do you dislike about LawVu?** There are some things I'd love to see improved or on the roadmap for development, such as: 1. Integration with Adobe Sign works, but isn't seamless. I need to log in to Adobe Sign every time I sent a contract for signing, even if I'm already logged in on the same browser, or even if I've just sent another agreement for signing. 2. Upgraded automation, such as a supplier (or "other party") database would be super helpful with requests from the business, and would reduce or eliminate duplicate data or other human error. Automation around user data would be great in this way as well. **What problems is LawVu solving and how is that benefiting you?** Prior to the implementation of LawVu, business end users were unable to submit online requests for contract reviews, renewals, variations, etc. The process was managed manually via email, which was inefficient in a number of ways. The LawVu system allows the user to request assistance, upload all of the relevant details (including documents), and all internal comms about the request can be done through the system rather than through chains of emails. Documents can also be edited right in LawVu, or externally via the integration with Microsoft Word. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your review. It's fantastic to hear the difference managing your contracts in one platform has made for you, your team and business, and that you've felt supported every step of the way. I will pass your feedback along to our product team too, please feel free to reach out via your CSM if you'd like to discuss any of these points in more detail. All the best, Aqua ### 20. Efficient Matter Management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Maryssa A. | Senior Paralegal, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about LawVu?** LawVu has become an indispensable tool for managing legal matters efficiently and staying organized. One of its standout features is its seamless integration with Google Drive. This allows files to sync automatically between LawVu and Drive, ensuring that documents are accessible and up to date across both platforms. Another powerful feature is the integration with Gmail. Not only can email threads be saved directly within each matter, but LawVu also auto-generates labels, transforming my inbox into a more structured and manageable space. This eliminates the hassle of manual organization and ensures that important communications are always tied to the right matter. LawVu also makes it easy to customize and share views of matters within the platform, giving teams greater visibility and collaboration flexibility. I particularly appreciate the ability to forward emails and Slack messages directly to LawVu to create new matters on the fly—streamlining workflows and minimizing context-switching. Overall, LawVu enhances my productivity by keeping everything centralized, connected, and highly organized. **What do you dislike about LawVu?** While LawVu is a powerful platform for matter management, there are a few areas where enhanced functionality would further improve the experience: 1. More Robust Reporting Customization Currently, reporting views in LawVu are somewhat limited. Users can filter matters by owner/manager, region, or matter type, but the platform lacks the flexibility to filter and report by all available fields. It would be immensely helpful to be able to segment data by additional attributes such as case type, matter topic, team, and more. This level of customization would allow managers to more easily analyze workloads, track trends, and determine how many matters are assigned to each individual—improving oversight and resource allocation. 2. Enhanced Notifications for Assigned Matters At present, when a new matter is assigned, the notification includes only the matter name and number, which doesn’t provide sufficient context. It would be far more efficient if the notification also included the matter description and topic. This would allow attorneys and paralegals to immediately understand the nature of the matter without needing to navigate into the platform—saving time and improving responsiveness. **What problems is LawVu solving and how is that benefiting you?** Efficiency and organization—LawVu helps me spend less time managing matters while keeping everything well-organized. **Official Response from Aqua Delaney:** > Thank you for taking the time to share such a detailed review. It's awesome to hear you are getting great value (and organization) out of your legal workspace, and making the most of our integrations to truly manage all your legal work in one place. We appreciate the feature suggestions too. I have passed these on to our product team and your CSM to ensure you are able to share more detail if you have not already. Many thanks, Aqua ### 21. A great matter and contract management tool for GCs! **Rating:** 4.5/5.0 stars **Reviewed by:** Nicola F. | General Counsel and Company Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2025 **What do you like best about LawVu?** The matter management tools - provides visibility and transparency of what the team is working on when used daily by team It integrates seamlessly with Office 365 systems - email, word One stop contract register in one place, easily searchable Easy to modify fields to meet needs for data and reporting Also knowledge management system is helpful Great customer support Was easy to implement out of the box but could be tailored to meet out specific needs, with great support from LawVu to tailor Contract wizards for common templates are really helpful **What do you dislike about LawVu?** does not have a contract review module using AI to review contracts against inhouse principles **What problems is LawVu solving and how is that benefiting you?** The matter management tools - provides visibility and transparency of what the team is working on when used daily by team One stop contract register in one place, easily searchable Also knowledge management system is helpful Contract wizards for common templates are really helpful **Official Response from Aqua Delaney:** > Thank you for taking the time to share your review, we really appreciate it and know it will help others too. It's wonderful to hear your team is set up and already getting good use of contract wizards and our Microsoft integrations - great for consistency, time saving and collaboration. If you haven't already, do chat with your Customer Success Manager about our contract review integration options, we have some fantastic partners who work closely with us to ensure you can easily use their specialized solutions inside LawVu. Keep in touch any time - we're here to help and support your legal ops journey. ### 22. Outstanding Support Team and Quick Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Dairy | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about LawVu?** The team who answer the questions online are outstanding. Very helpful and give me effective solutions quickly or if they can't, they always get back to me. There is a genuine friendliness to their responses and I cannot rate them highly enough. **What do you dislike about LawVu?** It doesn't have an automatic function to send annual reminders, the dates have to be updated manually. It also doesn't pick up on double ups. **What problems is LawVu solving and how is that benefiting you?** I use LawVu as a contract management system and it is as good as the people using it. The hub and reports are helpful as are the conversations that can be done within the contract file. ### 23. User friendly and wonderful customer service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Kiara P. | Legal Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about LawVu?** The support team at Lawvu are great. They are always willing to assist and generally have a very quick response time. It's always nice to talk to a real person when things get tricky. Another point regarding the customer support - If there is a feature that you would like to see in Lawvu that is not yet available, I have found that the team are very open to adding those features into their roadmap. Changing platforms is never an easy task, however, we felt supported with the implementation process and numerous follow up calls to check in and see how everything was going. Our users find the system very easy to use and it integrates nicely with Docusign. I quite like this feature as the signed document will automatically upload back to the Lawvu platform. It's easy to check where contracts are up to on the platform and also whether or not they have been sent on their way to be signed. We like the flexibility of it as an admin user, we are able to customise the approval workflow as needed. **What do you dislike about LawVu?** I thought about this question for some time but I genuinely can't find something that I dislike about it. I have found it easy to use. The only thing I would say, (but this goes for all document management systems) is that the set up takes some time and you do need to give it quite a bit of attention to get set up initially. **What problems is LawVu solving and how is that benefiting you?** Lawvu is helping people self service more and making them accountable for their tasks and contracts. Prior to using Lawvu we had another system, but the users found it difficult to use, which meant a lot of contracts were being signed outside of the platform and that made it hard to track. User experience was quite important to us and so far we have had good feedback. **Official Response from Aqua Delaney:** > Thank you for taking the time to share such detailed feedback Kiara. It's wonderful to hear your team feel well supported, and that you've had a great experience getting set up and using your new legal workspace - flexibility and ease of use are things we hold paramount in our product and design decisions as we know how important that is for adoption and ongoing use. Glad you have Docusign set up too, we always recommend email and signing integrations as a great first step as we know how much time and hassle they save. I will pass your feedback along, and please continue to keep in touch anytime. We look forward to seeing you continue to thrive with LawVu. Aqua ### 24. LawVu Review **Rating:** 4.5/5.0 stars **Reviewed by:** Claire W. | Contracts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2025 **What do you like best about LawVu?** - LawVu has made it much easier for our legal and commercial teams to work with the rest of the business - The integration across teams feels seamless and helps keep everyone on the same page. The Status updates are very helpful to everyone. - It’s really easy to jump into other matters if needed – everything is well-organised and simple to find - The ability to quickly locate key information means we can offer support or updates without delays - Love how it automatically populates our Word templates and contracts – it saves time and reduces errors - The online support is fantastic! - Overall, it’s helped streamline our processes and improve how we collaborate across the board **What do you dislike about LawVu?** - The program can sometime be quite slow. Not sure if it is our servers or the interface. - I would like to be able to save from Adobe/Excel straight to LawVu, like you can with Word. - I've suggested to LawVu that I would like the ability to 'pin' certain matters so that they are always at the top of the list of on the Hub. **What problems is LawVu solving and how is that benefiting you?** - Integration with the business and our team - Simple to know what people are working on - Able to be more efficient **Official Response from Aqua Delaney:** > Thank you for taking the time to share your review, Claire. It's wonderful to hear you and your team are reaping the benefits of managing all your legal work in on place, and that you're making the most of our integrations too. I've shared your feedback with our product team, please continue to share your ideas and questions anytime. Best, Aqua ### 25. Clean Interface, but Change Tracking and Assignment History Need Work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about LawVu?** The interface is clean, so it doesn’t take much time to get comfortable using it. **What do you dislike about LawVu?** LawVu doesn’t make it easy to track all changes or maintain a clear record of assignments. It can be challenging to see a complete history of updates or understand how responsibilities have shifted over time, which makes oversight and accountability harder. **What problems is LawVu solving and how is that benefiting you?** While I’m still getting familiar with all of its capabilities, I can see that it’s improving visibility. **Official Response from Aqua Delaney:** > Thanks for taking the time to share your feedback, we really appreciate it and are here to help you get the most out of LawVu. If you've not already, please do reach out to your customer success manager to discuss some of the challenges you've shared here. They may have some tips and tricks for you to help you have a better experience, and we always want to hear constructive feedback so we can share with our product team too. ### 26. Well-Organized Matters and Easy Cross-Team Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about LawVu?** I enjoy the organization of various matters it provides and easy ways to communicate across teams. Also, the support chat is always quick to respond and is very helpful. **What do you dislike about LawVu?** It is sometimes difficult to navigate to where I need to find certain information. **What problems is LawVu solving and how is that benefiting you?** It is helping with tracking workflows and seeing who is assigned to certain tasks. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your review. It's great to heat LawVu is helping you collaborate and manage all your tasks more effectively. We are always here to support you so please continue to reach out anytime. ### 27. Great for cross communication and AI drafting! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about LawVu?** AI features, contract drafting, storage! Easy to use! We use it everyday. **What do you dislike about LawVu?** It is difficult to code contracts within our group. But Lawvu is able to code our contracts and get them back to me! **What problems is LawVu solving and how is that benefiting you?** Storage, notes, communication! **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. We love hearing how customers are embracing AI across their workflows, particularly in areas like contracts where their is so much efficiency and quality to gain. Please keep in touch anytime with questions and feedback. ### 28. Harnessing Technology to Empower Smarter Legal Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly H. | Executive Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about LawVu?** What I like most about LawVu is how it brings structure and visibility to legal workflows without adding unnecessary complexity. The platform makes it easier to manage matters, track performance through meaningful KPIs, and collaborate across teams. I also appreciate how intuitive and user-friendly the interface is—it allows legal teams to stay agile and focused, while still driving accountability and continuous improvement. The built-in tools for reporting and information management really help turn data into insights we can act on. **What do you dislike about LawVu?** While I find LawVu to be a very effective platform overall, one area for improvement would be more flexibility in customizing dashboards and reporting views to fit specific team needs. At times, the interface can feel a bit rigid when trying to adapt workflows or surface certain data points quickly. That said, I appreciate that the LawVu team seems responsive to feedback, and I’m hopeful these areas will continue to evolve with user input. **What problems is LawVu solving and how is that benefiting you?** LawVu is helping solve the problem of scattered information and inconsistent processes within our legal team. By centralizing matters and documents in one platform, it’s already making it easier to stay organized and ensure everyone is working from the same source of truth. Even in my limited role, I’ve noticed how much smoother it is to locate files, track matter progress, and support the legal team without relying on multiple systems or email threads. It’s improving efficiency and setting the stage for better collaboration and visibility as our team grows into the platform. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's wonderful to hear you and your team are making the most of what LawVu has to offer, including reporting which is so important for modern legal teams. Thank you for sharing your thoughts on more customisation for reporting too. We are always improving our features, and customer feedback is at the heart of where we focus. I have passed your feedback along to our product team who may reach out to get more details in the future. Thanks Aqua ### 29. A useful, easy-to-use tool—with only a few marginal optimaziation possibilities **Rating:** 4.0/5.0 stars **Reviewed by:** Dr. Benedikt H. | Group Legal Counsel, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about LawVu?** LawVu is a very useful, easy-to-use tool in my daily work. Mails oculd be saved to a thread automatically, which is a very important and time-saving function. The drag & drop function and a dedicated integration into Microsoft Office is very helpful, too. Browsing LawVu is as intuititave as browsing the explorer. The progress of a project can be tracked easily and LawVu fosters virtual collaboration (editing files online). The Customer Support is outstanding: very responsive and super fast. **What do you dislike about LawVu?** There are no "downsides", but there are a few issues which may be optimized. Sending files via LawVu is possible, but I would like to have an individual sender (or even my mail-adress) and at least a amendable subject of the system mail. Editing files online works quite well, but it appeared, that the layout is different compared to editing the file in the desktop app. **What problems is LawVu solving and how is that benefiting you?** LawVu provides a very clear user interface and an easy to use tool to create different versions of a document or to upload a new version to a document. This and the great E-Mail tracking saves a lot of time. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's wonderful to hear you are enjoying the benefits of a centralized place to easily track and collaborate on work. Our Microsoft/email integrations are certainly popular, so it's great to know you're making the most of these. We appreciate your feedback around enhancements too, I have passed your message along to our product team. Please continue to reach out as you need - we are here to support you and your team at every stage of your LawVu journey. ### 30. Efficient tool for case management **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie W. | Director, Senior Legal Counsel, Legal Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about LawVu?** I appreciate the ability to see all my matters at a glance and also update the status of the matter to keep my business stakeholders informed of the progress. It helps keep me organised and business users like the experience (even if it is a slight hassle to log a matter). The feedback from the business has been really positive! The integration with outlook is great and I like the ability to file emails as a thread for easier file maintenance. **What do you dislike about LawVu?** The messaging system within a matter is a little clunky and doesn't allow for much formatting etc. (no tables, no underlining, highlighting etc). As far as possible, it should mimic the functions in Outlook. We often workaround by sending emails and filing it into the matter but it unfortunately doesn't display so well within the matter. Matters with new and unread messages/ emails should be differentiated either by bold text or some special icon so at a glance, I can see which matter has a new communication. Often I get the updates through email and then get directed to the matter from there. **What problems is LawVu solving and how is that benefiting you?** File management - sometimes with emails, you can lose track of how many things you have to attend to. With Lawvu, I know exactly what tasks I have and how many remain unresolved. Business continuity - when someone is on away (on sick leave/ LOA etc), it's easier for someone else to read the case file and take over, as necessary. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's wonderful to hear the value your team and wider business is getting from LawVu. Having everything there when people go one leave is such a game changer! We appreciate the feedback on messaging within a matter too. I've passed this on to the product team, thank you! Please continue to reach out with any questions or feedback along the way, we're here to listen and help! Thank you Aqua ### 31. Review of seminar Mastering Microsoft Word: Advanced skills for lawyers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about LawVu?** Very helpful insights on advanced features of Word for laywers. **What do you dislike about LawVu?** No comments - covered what was expected. **What problems is LawVu solving and how is that benefiting you?** Providing helpful and insightful presentations remotely. **Official Response from Aqua Delaney:** > Thanks for taking the time to share your feedback. We are glad you enjoyed the webinar, and we are planning to do more along this line this year - e.g. mastering PDFs - so keep an eye out for more practical sessions. ### 32. Excellent In-House File Management **Rating:** 4.5/5.0 stars **Reviewed by:** Larry F. | Associate Counsel, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about LawVu?** LawVu has been a great addition to our department. Previously, we used a Windows Explorer file system and we often couldn't open documents if another user was in them. The search functionality took forever and was very laggy. But now with LawVu, we can easily share documents. Files are much easier to organize and maintain. And probably most importantly to our department, we are able to find the documents, emails and files we need within seconds. The customer support has always been excellent. Migrating the relevant data to LawVu was quicker than expected and the rollout of the software to our staff was not painful at all. Saving emails using an Outlook plugin is a breeze. We use LawVu every workday and I would highly recommend it to any In-House law department. **What do you dislike about LawVu?** I honestly cannot think of many downsides to LawVu. Even people who aren't very tech saavy are able to utilize LawVu. I suppose what we were doing before was a bit easier for the novice to learn, but the benefits vastly outweigh any negatives. **What problems is LawVu solving and how is that benefiting you?** LawVu organizes our files and makes it easier for us to work on matters as a group. Sometimes, a critical issue arises, and we need to find a specific email or a document in a hurry. The search functionality on LawVu is excellent. And administering matter files is much easier on LawVu than the files based on Windows Explorer that we were using before. Another benefit to utilizing LawVu is during evenings and weekends when I am catching up on my files, I don't have to remote into my desktop. I'm able to access the LawVu platform directly, so it is far quicker and much less laggy than the alternative. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your experience Larry. It sounds like having one place to manage and store all your legal work is making the world of difference to your team, and we love hearing that things are much quicker and easier for you all now. We know change is hard (even good change) so thank you for highlighting the value of putting in a bit of effort to learn a new system upfront. It's great to hear your team were up and running in no time through embracing this change. Keep in touch anytime. We are here to help you get the most out of your legal workspace and are always keen to hear your feedback. Aqua ### 33. A Great Way to Track Matters and Progress in LawVu **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about LawVu?** Once you learn the system, it is a great way to track matters and note your progress. **What do you dislike about LawVu?** It takes time to enter all of the information to LawVu. **What problems is LawVu solving and how is that benefiting you?** Creates a way that members of the office can see what other staff are doing. **Official Response from Aqua Delaney:** > Thanks for taking the time to share your feedback. Great to hear you and your team are reaping the benefits of tracking and managing all your matters in a centralized space. This is such a game changer when it comes to productivity and context, and also super helpful if someone is out on leave. Please reach out anytime if you have any questions or feedback. We are here to help. ### 34. Excellent Support and User Interface for managing and responding to legal matters **Rating:** 5.0/5.0 stars **Reviewed by:** Kousai E. | Appointed Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2025 **What do you like best about LawVu?** The support and understanding of the team behind LawVu as well as the system itself and simple user interface for management of matters. **What do you dislike about LawVu?** I feel LawVu has greater potential in the contract management space and integration of AI. **What problems is LawVu solving and how is that benefiting you?** The triaging and management of in-house legal matters in a securely accessible central location **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. It's always wonderful to hear how managing all your legal requests and ongoing work in one platform improves things for your legal team (and business), and it's great to know you've felt so supported along the way. We are always here to help, so please reach out anytime with questions and feedback. I have shared your feedback with the product team too. If you've not done so already, it would be great to learn more about your thoughts for contract AI - a space we will continue to invest in in 2026, along with other daily workflows that would benefit from automation. Aqua ### 35. Incomplete records - parts of the form and all attachments are missing after submission **Rating:** 2.5/5.0 stars **Reviewed by:** Helen A. | Grants Officer, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about LawVu?** It maintains a record of the matter logged and enables the matter being searched later **What do you dislike about LawVu?** After submitting the forms, part of the form and all attachments become missing. This makes the record incomplete and hard to review what have been entered/provided **What problems is LawVu solving and how is that benefiting you?** It allows the person who logs a matter to initiate a legal document review process with a lawyer. It keeps a record of the information provided **Official Response from Aqua Delaney:** > Hi Helen, thank you for taking the time to leave your feedback. I am sorry to hear you are having some challenges with your matter records. We haven't heard this come up before so would like to understand more about this, and ensure you have the best experience possible with this workflow - e.g. preview vs a detailed view of a matter. I have asked your Customer Success Manager to reach out so we can look into this with you. Many thanks Aqua ### 36. Driving visibility and efficiency through LawVu **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca D. | Paralegal / Contracts Support Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about LawVu?** It provides enhanced visibility into our legal team's workload and progress and will allow greater transparency with our internal stakeholders/clients, creating efficient collaboration and timely access to status updates. It supports our ongoing improvement of the services we provide and the decision making to ensure alignment across teams. **What do you dislike about LawVu?** Though LawVu offers promising functionality I'm mindful of potential adoption challenges, particularly around change management due to a lot of simplification and improvements across our business. User uptake during the rollout will be essential to maximising it's full potential. **What problems is LawVu solving and how is that benefiting you?** Access to dashboards and shared status views makes it easier to align our legal's team timelines and strategic projects/further improvements **Official Response from Aqua Delaney:** > Thanks for taking the time to share your feedback Rebecca. Great to hear you and the team are already getting good value from more centralization, alignment and reporting. Strategic change management is definitely a critical factor in the success of LawVu in your organization. I'm sure you'll have lots of thoughts about how to approach that, but do reach out to your CSM anytime to discuss you approach and questions. We've seen and supported hundreds of customers as they rolled out LawVu, and have lots of best practices, tips and insights we can share. I've added a case study from one of our customers as an example of how they approached it. All the best, Aqua ### 37. LawVu is helping us create efficiencies! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about LawVu?** LawVu has been incredible for our organization to create efficiencies in requesting legal advices and contract review. Working with the team, we were able to address the unique needs of the organization, ensuring that the features were a good match, and that our thoughts were considered on potential additions to features that would better serve us. Overall, we are have been supported in getting new team members on board and making the best use of the software. **What do you dislike about LawVu?** The only thing we have a challenge with is that our organization does not operate on Office 365, and therefore some of the add-ins do not work. However, as one of the few organizations not yet using the Office365 system, this isn't a LawVu issue, but merely an incompatibility. Despite this, LawVu has provided work-arounds whereever possible so that we can get nearly the full functionality of add-ins. **What problems is LawVu solving and how is that benefiting you?** Most challenging for our organization is that requests for legal advice sometimes get overlooked in the many emails received in a day. This leaves individuals and ourselves scrambling at the last minute. LawVu provides a simple place for us to find, store, and respond to requests, with easy tracking, and clear communication tools. **Official Response from Aqua Delaney:** > Thanks for taking the time to share your feedback. We love hearing about the efficiencies managing all your legal work in one place has for your legal team and your wider organization - it must feel great to have tamed all those different requests from different departments. Great to hear we've been able to work together to find useful options to support your unique workflows. Keep in touch anytime, we're always keen to hear your insights and questions, and to ensure you continue to get the most out of LawVu. ### 38. As a marketer, LawVu makes my life MUCH easier. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about LawVu?** I can self-service NDAs, quickly see the status of open items, and reference past conversations quickly. **What do you dislike about LawVu?** The persmissioning at different levels took a while to figure out. At first, marketing/business users couldn't view any attachments within tickets, which made things difficult. That has since been resolved. **What problems is LawVu solving and how is that benefiting you?** I manage a few dozen vendor relationships, including the contracts for each. LawVu made it easy to centralize the process for storing, updating, and recording changes to each. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback, it's always great to hear how LawVu is helping teams that work regularly with legal be more efficient too. Enhancing our business user permissions has certainly been a popular update. We are pleased to hear it's improved things for you. Aqua ### 39. New LawVu User **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about LawVu?** Central location for tasks, contracts, emails and matter management **What do you dislike about LawVu?** Can sometimes run slow, eg integration with outlook and LwVu can take some time to save/link emails, it takes a while to recognise that someone else has already saved an email to a matter which creates delays in filing and getting through emails quickly **What problems is LawVu solving and how is that benefiting you?** Efficiency, visibility for the business. At the moment it has not been rolled out to the business but we anticipate it will free up alot of time and create transparency for others to see what legal is doing. Also a chance to streamline legal intake so that work is requested correctly and appropriately delegated to the correct team members. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback, and welcome to using LawVu! It's great to see you are already experiencing the benefits of managing all your legal work in one place, and that you have plans to roll out the business portal soon. Having the business submit requests and get legal information from one portal will be a huge improvement for you all, and we are here to guide and support you as you roll this change out. Please continue to share your feedback and ask questions anytime through our help chat or your Customer Success Manager. Aqua ### 40. Smooth transition into first CLM/Matter managment tool **Rating:** 4.0/5.0 stars **Reviewed by:** Jaron B. | Head of Legal & Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about LawVu?** It allows for a good amount of tailoring to the ways we work across various functions. The implementation seemed to be easy. It's pretty intuitive. **What do you dislike about LawVu?** There are still limits to customizing and limiting the access to internal clients. **What problems is LawVu solving and how is that benefiting you?** Allows for one source of truth for all legal documents. Keeps legal work organized by matter. Allows for efficient engagement with internal clients and outside counsel. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback Jaron. It's great to hear you and the team have had a smooth transition to LawVu and are already reaping the benefits of managing your contracts and matters in one workspace. No doubt a big change for you all, but a huge positive step in your legal ops journey. We are always here to support so you can continue to thrive and get the most out of the platform, reach out any time. Cheers, Aqua ### 41. We've Been Very Happy with LawVu **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about LawVu?** Once configured, it works simply and our clients are able to submit requests quickly and track them. It helps us keep track of our department work in a clear way out-of-the-box and the views we have configured make specific inquiries even simpler. The ability to configure it to how your team and company understands the entry point is a plus **What do you dislike about LawVu?** The conditional logic of the intake portals is not as mature as we'd like. The system has some strange word choices which sometimes confuses people but they're not barriers overall - we do have to educate on them. I wish you could link to more information from within an intake flow (on the business user side) and could customize instructions (e.g., how to get to e-signature) within the platform to clear things up for non-frequent customers. **What problems is LawVu solving and how is that benefiting you?** Keeping track of our work, where it comes from. It now provides us with useful data to help us make better decisions about personnel, training opportunities, automation opportunities and overall volume. Work is now directed to the lawyer or team handling that work which saves everyone a lot of notifications and unnecessary clutter. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your experience with LawVu. We love hearing how teams like yours are reaping the benefit of managing all your legal work in one place, especially when that also makes things easier to work with your business stakeholders and make decisions. We appreciate the feedback too, I have passed this along to the team. If you have not already, please log any specific feature requests you have around the language we use so we can capture and track. Your CSM can help with this if you need. Keep in touch anytime, we are here to help. ### 42. Intuitive central repository **Rating:** 4.5/5.0 stars **Reviewed by:** Chantal D. | Legal and Compliance Manager (Legal counsel), Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about LawVu?** It's intuitive and easy to use, making it the perfect central repository for all our legal agreements. Our contracts are centralised, secure, and easily accessible. We can effortlessly search, review, and collaborate on agreements. Highly recommended for any legal team needing to bring order and efficiency to their contracts. **What do you dislike about LawVu?** Performance can be sluggish, leading to frustrating delays when navigating or searching for documents. **What problems is LawVu solving and how is that benefiting you?** LawVu centralises scattered information, automating inefficient manual processes and improving visibility into legal operations. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your review of LawVu. It's wonderful to hear your team is reaping the benefits of managing your contracts in a centralized place. Sorry to hear you've been experience delays with search. We've had intermittent instances where this is happening for select customers, which we are currrently working on. Your CSM will be in touch to check in, please reach out anytime if this continues for you. Aqua ### 43. Very happy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about LawVu?** Everything is in one place - easy to track matters and communications. Good user interface and customizable. Can assign tasks, communicate with colleagues and stakeholders all within the platform. Thanks to Candice for the seamless implementation assistance. The Lawvu support team are also always available and helpful. **What do you dislike about LawVu?** I think the feedback element in Lawvu could be improved when a ticket is closed so we can show more value of our function to the business. **What problems is LawVu solving and how is that benefiting you?** Helping keeping everything in the one place, great visibility of team work load. **Official Response from Aqua Delaney:** > Thanks for taking the time to leave a review. It's great to hear you are enjoying the benefits of all your legal work in one place, and that you felt so well supported during your implementation. We really appreciate your feedback on the feedback ticket experience too. Keep in touch with questions and ideas along the way - we're here to help. ### 44. A great tool to maximise efficiency of an in-house team, with the data tools to prove it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about LawVu?** Ease of use for non-legally trained users. Great customer support, with very responsive chat function. Continuous improvement in UI and features. Competitive price. InView community events for in-house lawyers **What do you dislike about LawVu?** Still limited integration with AI tools. Matter search function could be improved. Administrator can only preview business portal page, not open it themselves, as they are taken straight to their administator view. **What problems is LawVu solving and how is that benefiting you?** Unified place to store documents, to be easily accessed by all users. Record keeping of advice sought and given. Easy access to files and communication by other team members, so they can cover during absences. Gathering data on the team's activities for reporting and budgeting purposes. **Official Response from Aqua Delaney:** > Thank you for taking the time to share such detailed feedback. It's great to hear you and your business users are getting great value out of managing all your legal work in one place, and that you feel supported along the way. Even better to know you are getting involved in our InView community as we know how important it is to have peers to connect with and aspire to. I have passed your feedback along to the relevant teams, including your note on the Business Portal. If you would like to chat more about this (or anything else), please reach out anytime - we'd love to learn more. Aqua ### 45. LawVu is a solid matter management platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about LawVu?** LawVu is a relatively low cost platform that can effectively help manage matters and maintain related documentation. **What do you dislike about LawVu?** Although LawVu integrates with Outlook, that feature is not as user friendly for opening new matters than creating them directly in the platform itself. **What problems is LawVu solving and how is that benefiting you?** Keeping matters organized and accessible to various members of the Legal Department **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. We are glad LawVu is providing you with the efficiency and visibility you and your team need to manage matters more effectively. If you've not already, please reach out to your Customer Success Manager to let them know about your experience with Outlook. We're always keen to ensure you get the best possible experience, and that any detailed feedback is shared with our product team. Thanks ### 46. Sophisticated platform to streamline legal operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2025 **What do you like best about LawVu?** LawVu provides a sophisticated system with which to customise and create unique workflows that target business needs and improve user experience. It has a great reporting functionality, has been easy to implement, and will drive efficiency within our business. It was the best in market from our research. **What do you dislike about LawVu?** Nothing so far, it has been a great platform. **What problems is LawVu solving and how is that benefiting you?** LawVu is making our legal processes streamlined, trackable, and online. It is providing an easy solution for recording and filing all relevant matters, and keeping track of key issues. We have the ability to automate certain tasks to ease pressure both within the Legal department and also outside for business users needing quick answers. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. We love hearing how managing all your legal work in one place benefits your team and business, and it sounds like you are reaping the benefits across the board. Great to hear you were up and running easily too. Please reach out with your questions and feedback anytime - we are here to ensure you get the most out of LawVu at every stage of your legal ops journey. Aqua ### 47. A truly transformational legal tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about LawVu?** The LawVu platform offers an intuitive and comprehensive legal solution for our business. The onboarding process was straightforward, and we received outstanding support from Sophie, our implementation lead. LawVu frequently releases updates that introduce valuable new features to the platform. **What do you dislike about LawVu?** There are still some features we need from the platform that it currently lacks. However, we have regular meetings with our account manager who collaborates with us to ensure that proposed new functionality is fed in to their development team. **What problems is LawVu solving and how is that benefiting you?** LawVu has enabled us to centralise our legal query intake process and offer business users real-time updates on the progress of their requests. This has reduced the need for unnecessary follow-ups. Additionally, the document creation feature has supported our initial move toward automating standard contract templates, which has proven to be a significant time-saver. **Official Response from Aqua Delaney:** > Thank you for taking the time to share your feedback. We love hearing how LawVu is helping legal teams (and your business) be more efficient and effective in your work - you deserve to focus on what matters most. Great to hear you've felt well supported through implementation and beyond. We are always here to help so please continue to keep in touch with any questions and to share your feature ideas too. Aqua ### 48. Helpful software for the legal department with excellent support! **Rating:** 4.0/5.0 stars **Reviewed by:** Leonie H. | Assistant to Vice President Legal & Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about LawVu?** LawVu has a file-based - very clear and easy to understand - filing system, with a good search function. The service-oriented approach is emphasized here: Very fast support or assistance is always guaranteed. The integration of the system and the customization (within the system) to our needs went smoothly. We use it daily, and it greatly facilitates our workday. **What do you dislike about LawVu?** The most difficult part here is to adjust the way of working accordingly - how do I create a file; when do I create a file, ... One should actually think carefully about this in advance to make the rollout in the work area as easy as possible (changes are not easy for everyone) :) **What problems is LawVu solving and how is that benefiting you?** n/a. **Official Response from Aqua Delaney:** > Thank you very much for your feedback, Leonie. It is nice to hear that you and your team find our product LawVu easy to use and integrate. It is especially nice to hear that you always feel well supported by our team. Our goal is to provide legal teams with a product that prioritizes productivity and transparency while saving valuable time daily. Therefore, it is nice to hear that managing legal files in one place in LawVu creates an excellent overview, which in turn facilitates daily legal work and leads to success. Thank you for acknowledging this and sharing it with other readers. We are always happy to receive feedback or answer further questions. We wish you continued success with LawVu! ### 49. LawVu has helped us to integrate the many subgroups of our legal department into one shared space. **Rating:** 4.0/5.0 stars **Reviewed by:** Josh V. | Legal Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about LawVu?** Having a single source of truth for all our legal department's needs is a great way to ensure we our capturing and maintaining historical business knowledge, advice and past resources in a manner that allows the team to focus on bigger projects. We are able customize numerous workflows such as litigation, vendor management, regulatory business advice, marketing reviews and more to better streamline our processes in an easy to use way. **What do you dislike about LawVu?** Being that this is an all-in-one solution for legal needs, there are some areas that lack which is understandable - a program that allows customization on so many fronts can not be perfect for every subgroup's needs, but LawVu is constantly updating their features based on customer feedback which has been great. One of our biggest asks was implementing a way for business users to access the files they submit to legal for review, which is currently being fixed and rolled out. **What problems is LawVu solving and how is that benefiting you?** LawVu has given us a way to effectively capture all of our business advice in a single source-of-truth which allows our team to look back on past advice and keep to a uniform approach when handling such requests. We are also able to track which kind of reoccuring problems we receive so we have the ability to report to executives on potential problem areas that need to be resolved so the business maintains best practices. ### 50. Comprehensive onboarding and great platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about LawVu?** LawVu is a very helpful tool to allow our legal team to centralise legal services and provide business users with more self-service options. It's contract management system also provides us with a central database. **What do you dislike about LawVu?** Generally, LawVu is a great product. It could be improved by increasing the functionality of the app so that LawVu can be accessed on the move. **What problems is LawVu solving and how is that benefiting you?** LawVu provides a central place for business users to raise requests to the legal team and to create contracts, rather than requests coming via email, Teams or face to face. **Official Response from Aqua Delaney:** > Thanks for taking the time to share your feedback. We love hearing how managing all your legal work in one place if helping your team work more effectively, collaborate with the broader business, and focus on high value tasks. We're always keen to hear your thoughts around LawVu and our mobile app, please reach out to your CSM anytime to ensure your feedback is captured, and that you can make the most of current features. 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Automation - File Sharing - Content Library **Platform Additional Functionality** - Cloud - Mobility - Messaging **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization **Document Management - Legal Document Management** - Search and Retreival - Synchronization of Data - Versioning **Agentic AI - Legal Document Drafting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Basics** - Interoperability - Offline Editing - E-Signature **Platform Data** - Visualization - Dashboard - Reporting **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Analysis - Legal Document Management** - Document Review - Legal Analytics **Agentic AI - Contract Management** - Autonomous Task Execution **Contract Data** - Reporting & Dashboards **Artificial Intelligence - 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