LaunchNotes Reviews & Product Details

Trusted by leading organizations like Square, CoreLogic, LangChain, and SpotOn, LaunchNotes helps companies streamline how they communicate product changes—internally and externally. Built for CPOs, CTOs, and product-led teams, LaunchNotes centralizes release notes, product roadmaps, customer feedback, and feature announcements into a single, scalable platform. Whether you're supporting multiple product lines or aligning Sales, Support, and Marketing, LaunchNotes ensures every update reaches the right audience—at the right time, through the right channels. Companies use LaunchNotes to accelerate feature adoption, increase organizational alignment, and reduce time-to-communication—from code complete to customer awareness. LaunchNotes powers modern release communications for enterprise teams across industries, helping them turn product momentum into real business growth.

Seller

LaunchNotes

Discussions

LaunchNotes Community

Languages Supported

German, English

Solution Type

Best-of-Breed

Overview by

Jake Brereton

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$

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User Insights

Average based on 33 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

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MW

Matthias W.

Founder

Small-Business (50 or fewer emp.)

11/23/2020

"Only wish I’d found LaunchNotes sooner"

5/5

What do you like best about LaunchNotes?

LaunchNotes is like a blog, an email platform, and an in-app notification system in one. When our team adopted it we were able to get rid of several other tools we were using, as well as rip out the homegrown banner system that we’d built inside our app. Especially for a team that’s moving as fast as ours, less is always more and it was fantastic to be able to simplify all of these functions into a single tool. And of course the secret sauce that makes LaunchNotes so valuable is how easy it is to segment users and send specific comms to distinct cohorts. We can ensure each and every update only reaches the users who care about it. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

Something I’d like to see the LaunchNotes team do is incorporate more best practices into the product. They have a ton of great content on their blog geared towards PMMs, customer comms, and generally just how to keep users more engaged. If I was them I’d begin incorporating this content into the product to help users make the most of whatever update or release they’re preparing to share. Wouldn’t really say this is a dislike, but I think it’s a huge opportunity for them. Review collected by and hosted on G2.com.

What problems is LaunchNotes solving and how is that benefiting you?

As our team and product scaled we needed a single home for all product comms. Every second the team was spending writing release notes and launch blogs, sending “targeted” email updates, and trying to figure out what information to share with whom in-app, is time we could (and should) have been spending focused on our customer and product. With LaunchNotes we’re able to make one update in one place whenever something changes, and the tool takes care of the rest. It saves me and my team a ton of time, as well as gives users a single source of truth that they can subscribe to if they want to know about what’s changing and what we’re launching. My only regret is that we didn’t start using LaunchNotes sooner. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/20/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Worth it for the embeddable widget alone"

5/5

What do you like best about LaunchNotes?

There are a number of great things about LaunchNotes, but the feature we use and love the most is the news widget. We’ve embedded it in our app, on our login page, and in a few specific places around our marketing site. Now, whenever I have any update I want to announce, I only have to do it in a single place and it will reach users anywhere and everywhere. The widget has also allowed us to rip out some bespoke announcement banners that we had hard-coded into our app, which has resulted in one less piece of code for us to manage.

Additionally, I’ve found LaunchNotes’ support to be fantastic. Really nice team that’s been incredibly responsive to my questions and feature requests. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

They have some incredible customization features that allow you to apply custom branding to your LaunchNotes page and LaunchNotes emails. The only thing I dislike is that those capabilities are only available on the Business tier. I wish they’d bring those features down to Essentials, even though I understand why they charge extra for it. In any case, we’re currently looking into upgrading. Review collected by and hosted on G2.com.

What problems is LaunchNotes solving and how is that benefiting you?

The biggest problem I was trying to solve with LaunchNotes was coordinating all customer comms from a single place and through a single tool. The fact that I can make an update once and it’s published to our LaunchNotes page, gets published across all of our embedded widgets, and then also gets pushed out to any user that’s subscribed to receive updates about that specific thing, is an enormous time-saver. Moreover, this process ensures that we’re not hitting users with too many notifications too often. As companies scale I’ve seen so many that do a poor job at this, and when they do users inevitably unsubscribe because they don’t want to get spammed. I wanted to ensure we didn’t fall into that trap, and LaunchNotes has allowed us to do that. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/12/2020

"Perfect as we grow our startup"

5/5

What do you like best about LaunchNotes?

I like everything about LaunchNotes. I got it set up in minutes, it works exactly as advertised, and we've gotten great feedback on it from users. Additionally, they have fantastic customer support, which I really appreciate. It's also worth calling out that the fact they offer a fully functional free tier for startups is amazing. It's made a night and day difference in our ability to drive engagement with new features, which has in turn has helped our startup grow and really get off the ground. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

The only thing I'd love to see the product improve is how it displays analytics when I'm announcing new features. I can tell how many people I'm reaching with each update, but I'd love to see open and engagement metrics as well. From what the team tells me, this is something they're actively working on. When they roll it out I'm definitely planning on upgrading to get it. Review collected by and hosted on G2.com.

Recommendations to others considering LaunchNotes:

Use it! Review collected by and hosted on G2.com.

What problems is LaunchNotes solving and how is that benefiting you?

I was trying to solve a few different problems: where to publish/host product updates and release notes, how often to communicate change comms with users, and ensuring I didn't spam our entire user base with every update/change. LaunchNotes solved all three of these problems and did so from the moment we rolled it out. Easily the biggest benefit has been having a single place to document product changes, while simultaneously knowing the users who want and need to know about specific changes will always be notified when I publish new things. And for some of our bigger launches, even though we don't have a full-time PMM yet, LaunchNotes has allowed me to get product launches prepared and shipped in no time. It's like a changelog, a release notes library, and a product launch platform, all in one. Review collected by and hosted on G2.com.