LaunchNotes Features
Survey Management (7)
Brand Design Consistency
Creates feedback forms that are consistent with the design of the site.
Survey Deployment
Supports the creation and deployment of different survey types on different channels or devices.
Feedback Collection
Solicits, captures, and centralizes feedback from both structured and unstructured sources.
Device Responsiveness
Allows designs to adapt automatically to the device that users access the survey or software.
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Mobile Survey
Distribute a survey via mobile devices
Pulse Surveys
Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
Process Management (11)
Feedback Aggregation
Aggregates feedback and transforms feedback into actionable insights.
Trigger Alerts
Triggers creation of a new case after customer leaves feedback.
Real-Time Analysis
Analyze collected feedback near or in real-time.
Real-Time Action
Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.
360 Degree Feedback
Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
Anonymous Feedback
Allow reviewers to provide anonymous feedback to encourage honest conversations
Real-Time Analytics
Analyze and gain insights into data in real-time
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Real-Time Data
Receive data and information in real time
Text Analysis
Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
System Management (4)
Security
Provides a secure and compliant system.
System Monitoring
Continually inspects, audits, and monitors system to keep it up to date.
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Analytics (3)
Analytics
Tools to analyze productivity and other team data in order to better plan tasks and projects.
Real-Time Analytics
Analyze and gain insights into data in real-time
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Execution (8)
Team Collaboration
The ability for teams to collaborate on projects and other tasks within the platform.
Project Management
Tools to plan, delegate, and track short- or long-term projects.
Task Management
Tools to assign and track tasks to various team members and monitor their completion.
Workflow Management
Create, design and manage workflows for repetitive tasks
Portfolio Management
Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
Evaluation Management
Create, share, and manage the distribution of job descriptions/duties
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Roadmapping (1)
Roadmaps
Tools to create visual roadmaps for long-term strategy or innovation.
Authoring (3)
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Dashboards
Provides users with clear, easy to use dashboards for authoring and interacting with release notes.
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Customization
Allows users to format and present their release notes with various layout and design options.
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Language Support
Features translation functionality to ensure release notes are accessible to a wide audience.
Publishing (3)
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Notifications
Reliably and visibly notifies the desired audiences of the latest product updates and directs them to the relevant documentation.
Customer Feedback
Allows customers to give feedback pertaining to product releases and updates.
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User Segmentation
Allows developers to cater release notes to specific demographics and personas within their overall audience.
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Additional Functionality (70)
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
NPS of Employees
Measure employee engagement and loyalty towards a business using the Net Promoter Score
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Data Visualization
Graphical representation of data
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
Ratings/Reviews
Ratings/Reviews
Negative Feedback Management
Identify, track, and respond to negative feedback
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Email Management
Manage, store and organize emails within the system or via third-party apps
Commenting/Notes
Leave comments and notes on documents for others to view
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Text Fields
Open text box field
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Reporting
Active reporting of data and metrics
Customizable Branding
Add customized logos and colors to align with company branding
Conditional Logic
Capability of a software or system to make decisions and perform actions based on specified conditions
Website Integration
Seamlessly integrates with 3rd party websites
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
API
Application programming interface that allows for integration with other systems/databases
NPS of Customers
Calculate NPS of customers
Multi-Language
Manage and support multiple languages
Survey/Poll Management
Create and administer polls and surveys
Segmentation
Group leads or contacts based on their specific characteristics
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
NPS Survey Structure
Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Customizable Fields
Customize data fields to support various needs and use cases
Question Branching
Survey design technique that directs respondents to different questions based on their previous answers
Brainstorming
Group collaboration to solve ideas in a productive and concentrated manner.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Data Import/Export
Import and export data to and from software applications
Activity Tracking
Track and document all activities across devices, networks, and other systems
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Single Sign On
Allow users to access multiple services after entering their login credentials once
Mobile Access
Access software remotely via mobile devices
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Project Tracking
Monitor the progress of projects from start to finish
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Idea Development
Process of exploring and evaluating new ideas as well as composing solutions and tracking progress in order to bring them to market
Prioritization
Arrange tasks based on the level of priority or urgency
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Ideation
The creation, development, and sharing of potentially innovative new ideas
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Chat/Messaging
Communicate using direct chat or messages within the system
Polls/Voting
Enable custom polls/voting to facilitate decision-making or increase engagement
API
Application programming interface that allows for integration with other systems/databases
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Configurable Workflow
Configure existing workflows to meet your organization's needs
Data Visualization
Graphical representation of data
Commenting/Notes
Leave comments and notes on documents for others to view
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